JackpotCity was founded in 1998 by Bayton Ltd and is one of the most profitable casinos. It is also one of New Zealand's most seasoned and well-known wines.

85/100 Reviewed by NZcasino.co.nz

The bonus wagering requirement is 70 times the bonus amount, which is unusually high in this market.

53/100 Reviewed by NZcasino.co.nz

The site is bright and colorful, and it features Toronto's skyline. The game selection is extensive, and the daily deposit and withdrawal limits are higher than we've seen at most other casinos.

84/100 Reviewed by NZcasino.co.nz

JackpotCity agents respond quickly and are available to assist you via live chat 24 hours a day, 7 days a week. There is no telephone support available.

75/100 Reviewed by NZcasino.co.nz


JackpotCity Casino has a reliable reputation in various markets. As a casino it might not be for everyone since it offers games only by Microgaming and Evolution. On the other hand, fans of these two developers will be thrilled to have a platform full of their favourite games!
Progressive Jackpots
Daily Promotions
Loyalty Rewards
High wagering requirements

most popular slots at JackpotCity


Malta Gaming Authority
VIP program

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows



Payment options


Minimum deposit


Minimum withdrawal

Customer Service


Email support
Email address

Live chat

Live chat support

JackpotCity Review

In this JackpotCity Casino review, we will look at all aspects of the NZ casinos, from JackpotCity online pokies and table games to registration and payment methods.

We will look into how you can access the casino and the JackpotCity welcome bonuses and offers available to players from New Zealand.

What you’ll find in this JackpotCity Review

When writing our casino reviews, we want to make sure you have all the information you need before choosing JackpotCity as your go-to casino. Here’s what we feel is important for you to know about:

JackpotCity licensing, safety and trustworthiness

Before joining a casino, players would want to know whether this is a legit place for them to enjoy playing the best games. Let’s see just how safe and legit JackpotCity is for you.

JackpotCity – Complete list of Licences

  • Malta Gaming Authority
Malta Gaming Authority
The Malta Gaming Authority regulates most forms of gambling.

What makes JackpotCity safe

Are games on JackpotCity Casino rigged? The answer to this question is no. All games are provided by legitimate providers.

JackpotCity Casino uses SSL encryption software across the whole site to keep your information private. 

You can learn more about JackpotCity’s safety!
We were glad to see that you can read more about the policies of the site concerning data under the ‘Security and privacy’ section on the JackpotCity Casino site.

Welcome offers and Promos – Grab a Bonus at JackpotCity

Playing at online casinos is already a fun experience (when done responsibly). What’s also fantastic is that any player who decides to register will be given fantastic VIP bonuses!

Let’s continue reading to see how generous JackpotCity’s welcome bonus is.

New Player Bonus: 100% up to $1,600

The casino offers a 100% match deposit on not only the initial deposit but on the first four deposits into a new account as its welcome bonus.

The limits for these are a minimum of $10 and a maximum of $400. This makes you eligible for a JackpotCity Casino NZ bonus of up to $1,600, which is awarded as follows:

  • Deposit 1 – 100% up to $400
  • Deposit 2 – 100% up to $400
  • Deposit 3 – 100% up to $400
  • Deposit 4 – 100% up to $400
JackpotCity Welcome Bonus
Check out JackpotCity’s exquisite welcome bonus!

JackpotCity Free Spins Offer

Apart from the free spins offer found in the welcome bonus, we couldn’t find any other offers of this type.

JackpotCity No Deposit Bonus

JackpotCity does not offer a no deposit bonus at the time of the review.

JackpotCity Cashback Bonus

There are no cashback bonuses on offer at JackpotCity at the time of writing this review.

JackpotCity Promotions and Tournaments

There are weekly and monthly promotions to take part in, which you will find by clicking on the Promotions tab at the top right of the website. 

Although the JackpotCity Casino welcome offer is the only promotion available on the site, there are other ways to win additional prizes at different times of the year. 

Simply make sure you check the Promotions tab on a regular basis to look out for special tournaments and prize draws.

JackpotCity VIP program

Many JackpotCity Casino bonuses are available to players through the Loyalty Program. All players are automatically signed up when they join the online casino. Players earn points to be exchanged for rewards when they make cash wagers in the casino.

As you progress through the loyalty levels, these rewards will be more personalised and more lucrative. The VIP members are essentially the top tier of the loyalty program. These players will have 24/7 access to a personal online assistant to handle any queries with your account.

Reaching VIP Levels
A satisfying VIP program 
The loyalty program is so diverse that it also gives you access to other player rewards such as free spins or additional JackpotCity Casino bonuses.

How to register a new account with JackpotCity?

Registering for a JackpotCity Casino account is straightforward. You simply need to select the ‘Register’ button on the home screen of the site.

Documents and information you need to share with JackpotCity to open an account

You will then be asked to fill in your information. This includes your;

  1. Country of residence;
  2. A username and password;
  3. Email;
  4. Mobile number;
  5. Full name;
  6. Date of Birth;
  7. Gender;
  8. Preferred language and currency;
  9. Residential address.
Swift and easy registration process!
We think that registering a new account with JackpotCity is incredibly easy. There’s only one form to fill out, which makes the process all the quicker!

JackpotCity Payment methods

JackpotCity Casino accepts a variety of payment methods to make transactions fast and flexible for its players. This casino also accepts deposits and withdrawals in NZD.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
VISA$5$4,000Instant3-5 days
Mastercard$5No withdrawals possibleInstantNo withdrawals possible
Paysafecard$10No withdrawals possibleInstantNo withdrawals possible
Fantastic methods of payment
Having such secure and renowned methods of payments shows just how dedicated JackpotCity is when it comes to safety of funds, and players.

Games you can play at JackpotCity

JackpotCity has enough online pokies, table games and other games to satisfy every NZ player! Let’s check them out.

Exclusive Games and Branded Tables

JackpotCity Casino offers almost all table games that you could think of. There are all the casino classics including online Roulette, Blackjack, Poker, Baccarat, Craps and others. Each of these has multiple variations of the game on offer. 

Recommended slots you can play at JackpotCity

If you enjoy online pokies, JackpotCity is home to a number of popular titles that include Piggy Riches Megaways, Game of Thrones Power Stacks, Anderthals, Lucky Easter, and Dead or Alive II.

Exquisite live dealer table available in JackpotCity

Most versions of Roulette are available as live tables at JackpotCity Casino, including Live Double Ball Roulette and Live French Roulette Gold.

Our JackpotCity Casino review found that the Live Casino is particularly easy to navigate. You can find options such as Show Chat, History, Sound Off, Full Screen, and additional Settings.

You can view the rules for the version of the game you’re playing through the Help section. You can even play multiple tables at once using the +Tables tab in the lobby.

Game Shows you can play in JackpotCity

For an entertaining round that feels almost like you’re on a TV show, players can try a couple of game shows, also streamed from Evolution Gaming’s live dealer studios. Try your luck on the Money Wheel or play a game of Deal or No Deal or Monopoly Live!

Game Providers

JackpotCity works hand in hand with a number of reputable casino game providers. These include: 

Pragmatic Play
Players can choose to play games from Pragmatic Play…
… Microgaming…
Red Tiger
… and Red Tiger, among other providers!
Impressive games library!
We were thrilled to see the amazing choice of games that are on offer at JackpotCity!

Time to collect your winnings? Here’s How to withdraw your money from JackpotCity

After playing and making some wins, it’s time to withdraw your funds. Let us walk you through the whole process for withdrawals.

Step by Step guide on how to withdraw from JackpotCity

Withdrawals can be made at any time from the Cash Balance in your casino account by clicking on the ‘Withdrawal’ button. 

Withdrawal requests can be made at any time and will be processed in 1-5 days.

Other important information to know when withdrawing

In general, the withdrawal amount will be processed through the same payment method used for the initial deposit. In cases where this is not available, the casino will ask you to provide a different method

The minimum withdrawal amount is 50 NZD, and the withdrawal limit is $4,000 per week.

JackpotCity’s Customer Support

Customer Care is crucial for players who might encounter problems with their casino experience. JackpotCity knows this and works towards efficient and flawless customer care.

ContactAverage Answer Time
Email[email protected]24-48 hours
Live ChatAvailable 24/7 from Monday-Sunday3-5 minutes

You may also submit a query via an online contact form or browse through the FAQ questions which tackles various relevant help topics.

Excellent customer support, but no phone option…
Although we found the customer care agents to be extremely efficient and friendly via email and Live Chat, we were left disappointed that no phone option was offered.

The mobile experience

Our JackpotCity Casino review has found that the mobile casino version is one of the best available. All of your favourite slots are available through whatever mobile device you have access to, both Android (4.1 or higher) and iOS devices.

You can either play through the mobile version of the site or download the free app.

The app is not as efficient as we thought…
One down-side to the app is that it works better on larger screens, so we’re looking forward to seeing how JackpotCity will tackle this inconvenience.

Responsible Gambling

As part of JackpotCity’s commitment to Responsible Gambling, players have the option to lock their account for certain periods using the Player Self-Exclusion facitlity

The casino also allows players to set maximum deposit limits on their account.

JackpotCity Casino offers a self-assessment test for players who are worried about their gambling behaviour. This can again be accessed through the ‘Responsible Gambling’ section of the casino site.

Responsible Gambling is #1 at jackpotCity!
JackpotCity Casino offers players several tools to help prevent players from developing issues with gambling. Under the ‘Responsible Gambling’ section of their website, you can find information on all of the tools available and how to use them.

Awards and Recognitions

JackpotCity Casino won the following award:

  • Casino of the Year 2019 (awarded by casino.org).

JackpotCity Casino NZ: Our Conclusion

Overall, we think that JackpotCity Casino is an excellent place for online gaming fans in New Zealand. The site offers high-quality graphics and gaming across all devices. This makes it extremely accessible for players both at home and on-the-go.

The JackpotCity Casino welcome offer is a significant benefit, offering a massive bonus to new Kiwi players. 

There are also plenty of lucrative rewards available for existing players, and the potential for enormous wins.

Other casinos to play at if you like JackpotCity

Frequently asked questions

Since it is licensed by the Malta Gaming Authority, this makes JackpotCity a legitimate casino.
JackpotCity Casino uses SSL encryption software across the whole site to keep your information private. 
Players can get 100% up to $1,600 (split into four deposits of $400 each).
Yes. Our JackpotCity Casino review has found that this casino's mobile version is one of the best available.
$1 600
18+ | Play Responsibly Gambleaware.org Terms & conditions apply

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