JackpotCity Casino launched in 1998, and alongside other online casinos in the group, which include Spin Casino and Royal Vegas Casino, it is one of the leading online gaming platforms due to its attractive bonuses and game selection.


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$1 600 Bonus Wagering 70x
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18+ | Play Responsibly | BeGambleAware.org | 18+. New players only. 1st / 2nd / 3rd / 4th Deposit - Match Bonus up to NZ$400 • Min deposit $10 • 70x wagering. | Terms and conditions applies

JackpotCity was founded in 1998 by Bayton Ltd and is one of the most profitable casinos. It is also one of New Zealand's most seasoned and well-known wines.

85/100 Reviewed by NZcasino.co.nz

The bonus wagering requirement is 70 times the bonus amount, which is unusually high in this market.

53/100 Reviewed by NZcasino.co.nz

The site is bright and colorful, and it features Toronto's skyline. The game selection is extensive, and the daily deposit and withdrawal limits are higher than we've seen at most other casinos.

84/100 Reviewed by NZcasino.co.nz

JackpotCity agents respond quickly and are available to assist you via live chat 24 hours a day, 7 days a week. There is no telephone support available.

75/100 Reviewed by NZcasino.co.nz


JackpotCity Casino has a reliable reputation in various markets. As a casino it might not be for everyone since it offers games only by Microgaming and Evolution. On the other hand, fans of these two developers will be thrilled to have a platform full of their favourite games!
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JackpotCity Review

In this JackpotCity Casino review, we will look at all aspects of the online casino, from Jackpot City online pokies and table games to registration and payment methods.

We will look into how you can access the casino and the JackpotCity welcome bonuses and offers available to players from New Zealand.

JackpotCity Casino NZ Overview

ProvidersMicrogaming, Evolution Gaming
Game typesOnline slots, Baccarat, Blackjack, Roulette, Video Poker, Live dealer games
Welcome BonusYes
VIP ProgramYes
Payment MethodsVISA, Mastercard, Skrill, Neteller, Ecopayz, Paysafecard
Customer Support24/7 live chat, contact form
Minimum Deposit$10
Min / Max Withdrawal$50 / $10,000 per day
Mobile AppNo
LicenseMalta Gaming Authority. 

JackpotCity Casino Welcome Bonus – 1600 NZD

One of the biggest positives in our JackpotCity Casino review is the massive casino welcome bonus available. The casino offers a 100% match deposit on not only the initial deposit but on the first four deposits into a new account.

The limits for these are a minimum of NZ$10 and a maximum of NZ$400. This makes you eligible for a JackpotCity Casino NZ bonus of up to NZ$1600, which is awarded as follows:

  • Deposit 1 – 100% up to NZ$400
  • Deposit 2 – 100% up to NZ$400
  • Deposit 3 – 100% up to NZ$400
  • Deposit 4 – 100% up to NZ$400

The JackpotCity Casino welcome offer also grants new players 2500 loyalty points on their first deposit. This will give players access to free bonus credits, as well as other benefits such as cash rewards and free spins. We will discuss the benefits of the loyalty points in more detail further down below.

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How to claim the Jackpot City Casino NZ Bonus

To claim the JackpotCity Casino welcome offer, players will first need to register for an account with the casino (you can go directly to the registration page by clicking on any of the links on this page).

They will then have seven days to claim the new player bonus by making a minimum deposit of $10 or a maximum of $400 to claim the full amount. The money will then automatically be credited into their account as a 100% match of each of their first 4 deposits.

Players do have the option to reverse the deposit offer by contacting customer support. Their deposit will then be exempt from the terms of the JackpotCity Casino welcome offer. 

How to withdraw the JackpotCity Casino Bonus

As with any deposit offer, the JackpotCity Casino welcome offer is subject to wagering requirements and terms. The bonus money is subject to a wagering requirement of 50x. All of the bonus funds must play through the account before any withdrawal of the bonus money can be made.

If you cash in before meeting the wagering requirements, you will forfeit the bonus amount and any winnings from the free spins. The bonus will expire if you don’t reach the wagering requirement after two months from the original claim. It’s also important to note that the withdrawal limit for the JackpotCity casino welcome offer is six times the initial deposit amount. 

Once you have met the wagering requirement, the amount will appear in your Cash Balance. You can then withdraw any bonus money or winnings using any of the methods supported by the casino. 

JackpotCity Casino NZ Offers – additional match bonuses

Jackpot City Casino NZ keeps rewarding its existing players with weekly match bonuses in the form of midweek and weekend bonuses. 

There are also daily, weekly and monthly promotions to take part in, which you will find by clicking on the Promotions tab at the top right of the website. Of particular interest is the Bonus Wheel, which you can spin each time you log in for a chance to win additional rewards like cash, casino credits and Free Spins.

Special Promotions

Although the JackpotCity Casino welcome offer is the only promotion available through the site besides the recurrent offers, there are other ways to win additional prizes at different times of the year. Simply make sure you check the Promotions tab on a regular basis to look out for special tournaments and prize draws.

Jackpot City Casino VIP Programme

Many JackpotCity Casino bonuses are available to players through the Loyalty Programme. All players are automatically signed up when they join the online casino. Players earn points to be exchanged for rewards when they make cash wagers in the casino.

Once you have earned 200 loyalty points, you can redeem them for free bonus credits. These will instantly be credited to your bonus account. The loyalty programme also gives you access to other player rewards such as free spins or additional JackpotCity Casino bonuses.

As you progress through the loyalty levels, these rewards will be more personalised and more lucrative. The VIP members are essentially the top tier of the loyalty programme. These players will have 24/7 access to a personal online assistant to handle any queries with your account.

Games Collection

And now on to the thing that makes or breaks an online casino: its selection of games. Players shouldn’t be disappointed here, as JackpotCity has enough online pokies, table games and other games to keep them entertained whatever their personal preferences!

Jackpot City Online Pokies

JackpotCity Casino is powered by Microgaming’s software and boasts over 300 top-level casino games from this provider. Founded in 1994, Microgaming was the first provider to be involved in the online gambling market. They are well-known for their Hollywood themed slots and 243-Ways-To-Win. Microgaming is behind the biggest payoffs in online casino history. There are massive jackpot wins available thanks to the Microgaming shared jackpot network. 

Some of the most popular slot games we’ve come across at JackpotCity Casino are:

  • Major Millions
  • Stash of the Titans
  • High 5
  • Tomb Raider
  • Game of Thrones
  • Dead or Alive & Dead or Alive II
  • Starburst
  • Mega Spin
  • Thunderstruck II
  • Mega Moolah jackpot slot
  • Jurassic Park

As you can see, besides Microgaming, JackpotCity also hosts popular online slots by the giant provider NetEnt, although NetEnt progressive jackpots are not in the collection.

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Table Games

JackpotCity Casino offers almost all table games that you could think of. There are all the casino classics including online Roulette, Blackjack, Poker, Baccarat, Craps and others. Each of these has multiple variations of the game on offer. 

Video Poker

You’ll find a separate Video Poker category at Jackpot City casino, which is quite extensive. Try the likes of Deuces Wild, Joker Poker and All American Poker for a fast online poker game before you play against the pros!

Live Casino Tables

Evolution Gaming provides all of the live dealer games at JackpotCity Casino. 

Our JackpotCity Casino review found that the live casino is particularly easy to navigate. You can find options such as Show Chat, History, Sound Off, Full Screen, and additional Settings. You can view the rules for the version of the game you’re playing through the Help section. You can even play multiple tables at once using the +Tables tab in the lobby.

Live Roulette

Most versions of Roulette are available as live tables at JackpotCity Casino, including Live Double Ball Roulette and Live French Roulette Gold. Evolution Gaming adds a few unique touches to its Roulette tables, allowing you to view the table from various angles, depending on your preference.

There is also an in-game guide to give you more information. You can also view the hot and cold numbers, game history, and various other statistics.

Live Blackjack

For the live Blackjack games, the camera will display a feed of the live dealer with seven virtual seats around the table. You are required to log in and take one of these seats.

You will see one view of the dealer and the full table with cards, another feed will give you a close-up view of your hand. You will then play against other players in real-time along with the live dealer.

Live Baccarat and Poker

Besides Live Blackjack and Roulette, you’ll also find a couple of live Baccarat and Poker games at JackpotCity casino, which include Live Classic Baccarat, Live Dragon Tiger, Live Casino Hold Em, Live 3 Card Poker and Live Caribbean Stud Poker.

Live Game Shows

For an entertaining round that feels almost like you’re on a TV show, players can try a couple of live game shows, also streamed from Evolution Gaming’s live dealer studios. Try your luck on the Money Wheel or play a game of Deal or No Deal or Monopoly Live!

Withdrawals & Deposits at JackpotCity Casino NZ

JackpotCity Casino accepts a variety of payment methods to make transactions fast and flexible for its players. This casino also accepts deposits and withdrawals in NZD.

JackpotCity Casino NZ Payment methods

Payment MethodTypeMinimum DepositMaximum DepositAverage Deposit TimeAverage Withdrawal Time
VISA/MastercardCredit Card$10$800Instant3-5 days
Skrill/ Skrill 1 TapWeb wallet$10$800InstantInstant
NetellerWeb wallet$10$800InstantInstant
EcopayzWeb wallet$10$800InstantInstant
PaysafeCardPrepaid Card$10$800Instantno withdrawals possible

JackpotCity Casino can also process withdrawals through direct bank transfer, and may charge a withdrawal fee if the amount requested is less than $5. Players may also request withdrawals by cheque for amounts of not less than 100 NZD.

How to withdraw from JackpotCity Casino

Withdrawals can be made at any time from the Cash Balance in your casino account by clicking on the ‘Withdrawal’ button. Withdrawal requests can be made at any time and will be processed in 1-5 days.

In general, the withdrawal amount will be processed through the same payment method used for the initial deposit. In cases where this is not available, the casino will ask you to provide a different method

The minimum withdrawal amount is 50 NZD, and the withdrawal limit is 4000 NZD per week.

Site Features and user experience

JackpotCity Casino reviews are in common agreement that the site is incredibly accessible to all users. The elegant black and purple design and cityscape backdrop give the site a professional feel.

The navigation bar at the top makes it straightforward to find exactly what you’re looking for, and the game browser is convenient, enabling you to find games by title or category, as well as to add games to your Favourites.

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Mobile Casino

Our JackpotCity Casino review has found that the mobile version is one of the best available. All of your favourite slots are available through whatever mobile device you have access to, both Android (4.1 or higher) and iOS devices.

You can either play through the mobile version of the site or download the free app.

JackpotCity Casino Mobile App

You can access the app download from JackpotCity’s website and immerse yourself in a streamlined gaming experience. The graphics and navigation of the app are top-tier, and we were positively surprised by the loading speed.

One down-side to the app is that it works better on larger screens, so we’re looking forward to seeing how JackpotCity will tackle this inconvenience.

Customer Support

There are a few methods available for contacting customer support at JackoptCity casino. There is 24/7 support is available via chat and email. You may also submit a query via an online contact form or browse through the FAQ questions which tackles various relevant help topics.

JackpotCity Casino Registration

Registering for a JackpotCity Casino account is straightforward. You simply need to select the ‘Register’ button on the home screen of the site. You will then be asked to fill in your information, including a username and password of your choice.

After confirming that you’re of legal age to play at the casino, your account setup will be complete within a few moments.

Soon after, you’ll receive an email inviting you to claim the JackpotCity Casino Welcome Bonus.

Responsible Gambling

JackpotCity Casino offers players several tools to help prevent them from developing issues with gambling. Under the ‘Responsible Gambling’ section of their website, you can find information on all of the tools available and how to use them.

Players have the option to lock their account for certain periods using the Player Self-Exclusion facitlity. You can implement this as either a minimum of 24 hours ‘Take a Break’ period, or as a self-exclusion for a minimum of six months. The casino promises not to send any promotional material during this time.

The casino also allows players to set maximum deposit limits on their account. These can be set as daily, weekly, or monthly limits. To set deposit limits on your account or implement a self-exclusion period, you simply need to contact customer support with the changes you require.

JackpotCity Casino offers a self-assessment test for players who are worried about their gambling behaviour. This can again be accessed through the ‘Responsible Gambling’ section of the casino site.

How to close your JackpotCity Casino Account

Should you wish to stop all activities at this casino, you may want to know how to close your JackpotCity Casino account. Again, the process for cancelling your account is relatively straightforward. You should contact customer service with a reason as to why you want to close your account.

Once support confirms your request, your account will close, and you will no longer have access to the JackpotCity Casino.

Is JackpotCity Casino legit? A quick look at Security and Fair Play

Are games on JackpotCity Casino rigged? The answer to this question is no. All games are provided by legitimate provider Microgaming, whose games are licensed in various jurisdictions and tested by independent authorities for fairness. The site is also approved by eCOGRA.

You can find in the ‘Payout Percentages’ section of the site a document with the RTP rate on all of the available games.

JackpotCity Casino uses SSL encryption software across the whole site to keep your information private. The license from the Malta Gaming Authority subjects the website to the high standards of security and privacy regulations that are stipulated by most European gambling entities.

You can read more about the policies of the site concerning data under the ‘Security and privacy’ section on the JackpotCity Casino site.

JackpotCity Casino NZ: Our Conclusion

Overall, we think that JackpotCity Casino is an excellent place for online gaming fans in New Zealand. The site offers high-quality graphics and gaming across all devices. This makes it extremely accessible for players both at home and on-the-go.

Our JackpotCity Casino review has found it to be a reliable site with a positive reputation. The JackpotCity Casino welcome offer is a significant benefit, offering a massive bonus to new Kiwi players. There are also plenty of lucrative rewards available for existing players, and the potential for enormous wins to be had from the Microgaming jackpots.

JackpotCity Casino gets a positive review from us. The signup process is quick and easy, so why not give JackpotCity Casino a go?