Payment

To play your favourite casino games and make use of a casino bonus you need to register for an account and place your first deposit. But what should you keep in mind when depositing or withdrawing funds? Find out what we have to say about the safest and fastest payment methods in New Zealand in our payments guide, down below!

How Secure are your Payment Details when Playing at an Online Casino?

It's very likely that the majority of us have bought and paid for an item online from stores like Amazon and eBay. To facilitate the purchase, we would have used a payment method that was readily available. 

The range of online payment methods is quite extensive, with options ranging from debit and credit cards to e-wallets. The greatest news of all is that the best online casinos support a varied choice of payment methods. 

At NZCasinos, you will only find the safest online casinos in the industry, licensed and regulated by the likes of the UK Gambling Commission and the Malta Gaming Authority

If you add the safest and most reputable payment methods online, you can be sure to enjoy a secure gaming experience!  


Did you know? 

Fast Company writes that the first secured transaction online took place on NetMarket in 1994 when the buyer purchased a copy of the album 'Ten Summoners' Tales'.


Most Common Payment Methods Online in New Zealand 

Our research has pointed out that the most popular payment methods belong to 3 major categories - e-wallets, credit/debit cards and online transfers

For quick reference, we have put together the below payment methods list with the key areas of information:

Payment Method Name  Type  Average Deposit Time Average Withdrawal Time  Provider's Transaction Fees  Casinos
Visa  Credit/Debit Card  10 minutes  2 Days  2% Visa Casinos
Mastercard  Credit/Debit Card  15 minutes  3 Days  1.5% Mastercard Casinos
PayPal  e-Wallet 10 minutes  Up to 24 hours 0% PayPal Casinos
Skrill  e-Wallet  10 minutes  Up to 24 hours 1% Skrill Casinos
Neteller  e-Wallet  10 minutes Up to 24 hours 2.5% Neteller Casinos
PaySafeCard  Prepaid Card  10 minutes  N/A 0% PaySafeCard Casinos 
Bank Transfer Bank Transfer  30 minutes 2-4 days 0% Bank Transfer Casinos 

The Different Types of Payment Methods

It is obvious that there are many payment methods in New Zealand that fall under the 3 main headings. 

However, there are also those which are harder to define and label but which are worth considering as well. 

Below, we have gone ahead and put together a payment methods list with the options you are most likely to come across when playing from New Zealand. 

In the process, we have focused particularly on speed, security, ease of use and convenience

Debit & Credit Cards 

Plastic cards are perhaps the most widely used payment method online, particularly amongst online casinos. Throughout the years, they have earned a reputation for their speed and high security

Visa - Visa is perhaps the most used payment method at online casinos. As both a debit and credit card, it offers fast deposits and relatively high security

Any deposits you make with a casino through your Visa card are bound to hit your casino account almost instantly.  

What makes this solution so popular is the Visa Secure, a safety feature formerly known as Verified By Visa. 

Mastercard - The first thing we need to point out here, is that Mastercard is not often available for withdrawals

Withdrawals are not usually accepted, so you might have to select a different payment solution to receive your money. 

But don't rule out Mastercard just yet! For its rapid transactions and SecureCode safety features, it is still worth considering. 

Maestro Card - Like Mastercard, withdrawals from an online casino are rare with this provider.

On the other hand, deposits are free of charge and you can enjoy the protection of the SecureCode enhanced safety features to action payments. 

American Express - While you won't come across this option amongst online casinos that often, some sites accept the American Express card for deposits. 

Like the previous two cards, the option to withdraw is not always on the table. 

Players might still be interested in using this option to deposit for its SafeKey authentication tool, which adds that extra layer of safety that stops your personal data from being compromised. 

EntroPay - EntroPay may have been closed down in 2019, however, it is still available sporadically amongst online casinos. 

As a card, it uses the Visa network and needs to be funded through another payment option. 

One of the reasons why it has remained so popular is that you don't have to reveal your credit/debit card details to the casino. You just have to provide your EntroPay card information. 

Interac - Although mostly used in Canada, it might be available elsewhere from some banking institutions. Its attraction lies in the fact that it acts as the middleman, uniting your bank account and the casino. 

Interac is deemed highly secure since you never have to reveal your financial information to the casino and all transactions are safeguarded by the security features adopted by the casino and the bank. 

AstroPay Card - More of a prepaid card, AstroPay needs to be funded directly from your bank account to work. 

Again, its main attraction lies in the fact that you never have to reveal your banking data to the casino or any other third party. 

Cryptocurrencies

Cryptocurrencies are becoming increasingly popular amongst casino players. They afford anonymity and the safety of the private security key system

It is very easy to operate. First, you access the casino's public address and then you enter your private key to affect the payment. 

Bitcoin - If any casino accepts cryptocurrencies, with all probability, it would include Bitcoin. 

This is the most common version of the currency and while transactions for both deposits and withdrawal might take longer when compared to other payment solutions, it is completely safe and anonymous. 

Ethereum - This currency comes only second to Bitcoin and shares many of the same qualities as its rival. These are mainly anonymity and security, although additionally, it comes with a recognized platform that makes spending your ETH more enjoyable. 

Ripple - Although not so widely accepted as the previous two cryptocurrencies, some online casinos in New Zealand will let you conduct transactions with this currency. Also referred to as XRP, it is available for both deposits and withdrawals.

Stellar - Not many have heard of this currency but you might find it available at a small number of Kiwi online casinos. Stellar is also referred to as XLM and it is available for deposits and withdrawals. 

E-Wallets

With players who value speed, e-wallets are the first choice. 

Deposits happen instantaneously, allowing you to commence playing right away. 

Withdrawals are slower, yet when compared with other payment methods, they still win the race. 

PayPal - A popular choice worldwide, this e-wallet is known for its tight security and for the rapidity of its transactions. Moreover, deposits are always free of charge. 

Skrill - Known previously as MoneyBookers, Skrill is an e-wallet that requires the intervention of another payment method to be funded. It is accepted by the majority of online casinos in New Zealand.

Neteller - Specifically launched for online gaming, Neteller is one of the leading payment providers amongst Kiwi casinos. You can deposit and withdraw, with all transactions affected quickly. 

MuchBetter - This award-winning e-wallet and now also a mobile app, is spreading like wildfire globally. It is a secure option that guarantee's to its users "fast transactions, smooth withdrawals and exclusive rewards".

Mobile Apps 

Pay By Phone - This a clever, little payment method that combines purchases with your phone bill. Very few people know about it, yet it allows you to deposit with your favourite casino and later bill you for the amount through your phone bill. Its only downside is that withdrawals are not possible. 

Zimpler - This app connects your casino account with your financial one without the need to share any sensitive information. Its most redeeming features are its speed and security. 

PayPal Mobile App - The PayPay mobile app is also enjoying increasing popularity. The mobile version of this payment method offers extra security through the addition of a passcode. 

Skrill App - You can register for an account with Skrill either through their site or from their mobile app. With the mobile version, you can deposit and withdraw with any casino with no fuss at all. 

Neteller App - Neteller also comes with a mobile app, that makes deposits and withdrawals so much easier, especially when you're paying on the go. 

Boku - Boku is the ultimate choice if security is your first priority. Here there is no sharing of sensitive data and the only thing you need to provide the casino is your mobile number. 

Bank Transfers 

When compared to any of the payment methods we have mentioned so far, bank transfers seem to be rather old-fashioned. Despite their speed shortcomings, bank transfers remain amongst the safest and most reliable payment methods in the financial world. They are perfect for those who don't wish to use their debit or credit cards for gambling. 

Bank Transfers - Although bank transfers are not known for their speed, they offer ultra-security due to the strict security protocols implemented by the financial institutions. 

Nowadays, online casinos are offering fast bank transfers, a process that, though still slower than most, accelerates the whole procedure. 

Wire Transfers - Similar to bank transfers, the wire transfer is reserved for international transactions. Whereas one transfers money from one local account to the other, the wire transfer sends money to a bank account in another country. 

Trustly - Although Trustly is better known for providing the technology for payment methods like Paypal, it has recently launched its own product. It has already become one of the preferred payment options amongst casino players. 

iDEAL - An eCommerce platform better known in the Netherlands, this payment solution redirects players to their internet banking to complete the transaction. 

GiroPay - Hugely popular in Germany, GiroPay is structured similarly to a traditional bank transfer platform. Its purpose is to act as an intermediary between your bank account and the casino or merchant. 

POLi Payments - This option is widely used in Australia and New Zealand. It consists of a 'pay anyone' platform that unites the bank and the merchant in a secure environment.  

Sofort - Formerly known as Klarna, Sofort is the online payment specialist supported by giants like ASOS. Klarna is accepted by some online casinos, offering fast and secure transactions. 

InstaDebit - It is the bank transfer of choice amongst Canadians, offering 128-bit encryption technology for the safest transactions possible. 

Prepaid Cards & Vouchers 

Prepaid cards and vouchers are as safe as it gets! 

Using any of these does not require you to share your bank details or your credit/debit card number.

Instead, you'll be provided with a unique code to enter in your payments dashboard and affect the deposit with the casino. 

PaySafeCard - PaySafeCard is offered by the majority of online casinos, making it a favourite amongst players. 

It works very simply - you buy a card either online or from a local retailer and deposit the value with the casino using the 16-digit code. 

EcoPayz - Ecopayz has partnered up with Mastercard to create their very own card - EcoCard. It enables you to transfer money online instantly. The best thing about it is that you don't need to have a bank account to sign up for the EcoCard. 


Did you know? 

Statistics at Fisglobal show that the most used online payment methods are e-wallets (36%), credit cards (23%), and debit cards (12%). 


Solutions to Common Payment Issues

Depositing or withdrawing from a casino is in most cases fairly straightforward. There might, however, be the occasional issue. 

In the next section of this guide, we have listed some of the most common issues with possible solutions. 

1. I can’t find where to verify my payment methods…

Information about verification can usually be found within your casino dashboard. Look for your payment method there or check if the casino has sent you a message in your casino account. 

2. I can’t change my payment method on my account…

Your casino dashboard should also include a section where you can manage your payment methods. From there, you can switch your primary payment method. 

3. I can’t remove my credit card from my account…

The same panel that allows you to manage your payment methods should include the option to remove and add payment options. 

4. In-game deposits from my mobile are not working…

No need to panic yet! Don't try to place another deposit, you might end up with more than one deposit going through. 

It is best to wait for a little while as the problem could be from the operator's side. The alternative is to contact customer support. 

5. I requested a withdrawal to my card. Why are the funds still available in my balance?

This could mean that the withdrawal has not been actioned yet by the casino. You can either request the withdrawal again or reach out to customer support. 

6. My latest deposit hasn’t been added to my account…

Patience is key here! Sometimes deposits might not be instantaneous and you have to wait for a few minutes to see them in your account. 

If the money has not appeared in your account after 24 hours, it is advisable to contact customer care to check if there is a timeline or if the payment has not been received. 

Don't deposit again! If both payments go through you might end up with 2 deposits. 

7. I am unable to withdraw my winnings…

There could be any number of reasons why the casino is not letting you withdraw your winnings. The first of these is unfulfilled wagering requirements. 

You can also check what are the minimum/maximum limits allowed by the casino. Also remember, that not all payment methods are available for withdrawals. If in doubt, always reach out to the support team for further information. 

8. I can’t cancel my withdrawal…

A withdrawal can be cancelled as long as the casino has not credited the funds. Once the money is on its way there is no way you can stop it and you have to place a new deposit with the casino instead. 

9. I didn’t receive my winnings in full…

Casino bonuses come with their own set of terms and conditions, which might limit the amount of money you can withdraw. 

We cannot stress enough the importance of reading the terms and conditions carefully. If on the other hand, your winnings were not earned through a bonus, then we advise you to contact customer support immediately. 


Did you know? 

The biggest online casino win in history occurred on the Mega Fortune slot game when one lucky player landed a jackpot of £16 Million. According to some media sources, the winner had to get special dispensation to withdraw the entire amount. 


4 Simple Tips to Help you Decide on a Payment Method

Need a little more help with the casino payment methods in New Zealand? Here are 4 tips to help you make your choice! 

1. Security is paramount

Your first priority should be to protect your financial data, every time you make a purchase online or a deposit with an online casino, from hackers and others with bad intentions. 

Use only highly-secure payment methods, ideally from the list, we have provided. Furthermore, only play with those online casinos that are licensed and regulated

2. Speed is a factor

Security might come first, but speed is key for players who want to start playing right away. 

Not all online casino payment methods offer the same level of speed, so be sure to read our payment methods guide to learn which are the most convenient for you. 

3. Make it work for you

Your chosen payment method should be convenient in every aspect of your life. 

Some prefer credit or debit cards, others might prefer e-wallets. 

If you have a retailer close by, you might want to consider opting for a prepaid card. Not only does it protect your financial information but it minimizes your digital footprint. 

4. Take travelling into account

If you like to play with your favourite casino even when you travel abroad, make sure to choose a payment option that would be available even overseas. 


Did you know? 

In the year 2019, more money was spent online in Great Britain than at any other time. In all, £178 billion was spent, which broke the previous annual record by 7%. (Source). 


 


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Nzcasino is an online casino review site focused specifically on introducing the best casinos and online games to players from New Zealand. We conduct research to determine which are those online casinos and pokie sites that offer a secure and fair gambling experience to Kiwi players, and which also reward their customers with great bonuses and rewards. Check out our guides to online pokies, table games, free spins and other bonuses to make the most of online gambling from New Zealand! 

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Playing online casino games can be incredibly fun, but remember to always keep your gambling habits in check. Be prepared to lose sometimes and only wager the amount that you prepared to lose. If you feel that you or someone else around you is in danger of developing a gambling problem, seek help immediately. You can find additional help on the Problem Gambling Foundation of New Zealandor by consulting our Responsible Gambling Guide.