Online Casino

Our Team of Casino Experts are Here to Help

Here at NZCasino, we have a team of casino experts with years of experience in the industry, specifically focused on online casino in New Zealand. We strongly believe in staying true to our readers! 

Our casino reviews offer a critical, yet balanced insight through a fair analytical process, backed by experience and meant to help players choose the right casino for them. 

Legality of Online Casinos in New Zealand

In New Zealand, the government regulates gambling at a local level, however, the current legislation does not cater to online casinos operated by an offshore company.

This, however, does not mean that playing with an online offshore casino is illegal. It just means that Kiwi players need to be extra careful when choosing an online casino. 

Depositing funds with an unlicensed operator can have terrible consequences.

Throughout the gaming industry, you will find various regulating bodies, like the Malta Gaming Authority, the UK Gambling Commission, the Alderney Gambling Control Commission and the Curacao Gaming Control Board. 

Every casino featured on NZCasino holds a license by at least one of the above regulators. You can find a list of every online casino in NZ we review, here!

Now, what does it mean for the player when a casino is licensed? 

A reputable gambling license equals safe software & safe funds!

Regulating bodies impose strict rules and provide a safety net to all players. 

Operators are required to have certain standard safety features, like a 128-bit encryption technology to keep personal information secure. 

Transparency is also a big part of the equation!

Any online casino in NZ hoping to be the best must lay out clearly how they handle players’ funds, how they keep safe personal data and payment details, and above all, funds must be segregated in bank accounts for safekeeping. 

Fairness of Games

Games ARE fair! 

To be credible, operators get their games tested out by third-party auditors. The most popular agencies are eCOGRA and iTech Labs. 

Their job is to check the Random Number Generator (RNG) that powers the games, for randomness. 

Once all tests have been passed, a certificate is issued to the casino, with regular testing taking place in the future.

Responsible Gambling

The most powerful safety net for players is Responsible Gambling. 

Gambling should be fun and one of the regulators’ responsibilities is to make sure you are not getting in over your head.  

Online casinos must have a solid Responsible Gambling program to help players manage their gambling. 

All licensing bodies we have mentioned above, require online casinos to follow stringent Responsible Gambling measures. 

Some of these measures include providing tools that limit gambling activities and keeps players in control. 

Other tools are meant to stop underage gamblers from accessing the site and participating. 

New to Online Casino? Here’s How to Get Started!

First Things First: Here’s how to Pick an Online Casino

For the best online casino experience in NZ, you have to choose a casino that suits you and your gambling preferences. 

Our casino reviews can help you learn the facts about an online casino, but the final decision is yours to make. 

Your own judgment should have an active role, as no one knows you better than you do. 

To help you choose wisely, we’ve put together some main points to consider:

1. Start with our casino reviews! 

Our casino reviews and their ratings will tell you…

• Which casinos have the best wagering requirements.
• Which are the most popular online casinos in New Zealand and why they are favourites.
• Which casinos have the fastest registration, the largest game collections, and how easy and fast it is to cash out your winnings.
• Who has the best customer support

Best Overall NZ Casinos

Our Casino ratings are based on:

1. Popularity of the casino

We take a look at the popularity of the casino site amongst NZ players. If an online casino has a large client base, we can assume it’s a player favorite in the market.

Best NZ Casinos based on our Popularity score:

2. Terms & Conditions the casino has in place

Be wary of online casinos in New Zealand with high wagering requirements! High or unfair casino bonus terms and conditions will make it much harder to withdraw your winnings, and will likely cause players to steer clear of the site.

Best NZ Casinos based on bonus terms:

3. Usability of their website

The best online casino in NZ will offer players a platform that’s easy to navigate, especially when it comes to bonuses and games! If players are struggling to find offers, they likely will not return to the casino site.

Best NZ Casinos based on our Usability score:

4. How good is the casino’s Customer Service

Everyone runs into problems at an online casino eventually, which is why it’s important to find a site that offers multiple support options and speedy replies.

Check out our top 5 NZ casinos based on the customer support teams, each receiving perfect scores!

 Best NZ Casinos based on our Customer Service score

Other Useful Tips to Keep in Mind

1. Look for casinos with low wagering requirements

With all probability, every casino bonus will come with wagering or playthrough requirements. 

This will require you to play the bonus multiple times. 

For example, you might receive a bonus of NZ$100 and have to wager 30x the bonus (i.e. NZ$3,000) before you can withdraw your winnings. 

Wagering in this context does not take into consideration the losses and wins, but refers to the total sum of all your bets.

It is natural to want the wagering requirements to be as low as possible to minimize the risk of losing your winnings. 

2. Find out which are the Best Payout Casinos

All casino games have a theoretical Return to Player rate (RTP). 

In theory, games with a high RTP have the potential to return a higher percentage of your bets as wins in the long run. 

The best payout casinos are those offering games with a high RTP rate, together with jackpot games that can land you a massive win.

Other contributing factors are bonuses, regular rewards, and cashback, which increase your winning chances and add to the casino’s RTP rate.

3. Look for options! Variety is the spice of life! 

These days, variety is the order of the day! 

Online casinos in New Zealand are packed with all kinds of games, provided by many different developers, with new games providing that additional spice. 

The best online casinos offer more than 400 casino games and the games collection keeps growing, like in the case of Mr. Green Casino and Playzee Casino. 

4. It’s 2021! You can play on your mobile!

Today, you can join your favourite casino on your mobile! 

Most NZ online casinos have either a mobile app or else a mobile-optimized version, that allows you to play hundreds of games on the go. 

This gives you the option to play any time from anywhere and to switch from your desktop to your phone without missing a beat. 

Mr. Green Casino and Mr. Play Casino are known for their optimized sites for the best mobile casino experience. 

5. The ‘newbies’ that just landed in New Zealand!

Tons of new casinos are launched every year, each one offering unique features, promotions, and fun factor. 

Older casinos tend to rely on their reputations to attract clientele, however, new casinos hit the market all guns blazing. 

Since they are starting out from scratch, they need to make an impact and often offer bigger bonuses, promotions and tournaments, to provide more excitement than their competitors. 

Some of the newest casinos in New Zealand are Casino Friday, Ultra Casino, and Casino Days. 

6. Feel like a VIP! 

If you are going to gamble with real money regularly, you want to know that effort is appreciated. 

A VIP scheme or loyalty program is an operator’s way of rewarding you for choosing their platform. 

On some occasions, being a VIP means benefitting from additional perks like tailor-made bonuses, better cashback percentages, and invitations to exclusive tournaments. 

A good example is the Mr. Green Club Royale, which gives players the opportunity to play at high roller tables, participate in giveaways and enjoy the services of a personal account manager. 

Why play casino games online?

Playing at an online casino, instead of heading to the closest land-based casino, comes with some obvious advantages.

A Bonus means more funds in your bankroll. Here’s how to pick one!

Every casino will offer its particular brand of bonuses. However, there are particular types of bonuses that are favoured amongst players. If you’re looking to play at an online casino for real money, starting with a casino bonus is a great advantage!

Here’s how to choose a bonus that suits your gambling style: 

Free Spins: A Great Way To Play And Try Pokies For Free!  

Free spins are free games on pokies that allow you to win real money at online casinos. 

When you make use of a free spins promotion, you will be allocated a predetermined number of free spins which can be used either on all slots, or else on one particular slot. 

Any wins generated from these free spins have to be wagered a number of times before they can be withdrawn. 

Recently, cash spins or no-wager free spins have become incredibly popular. 

These types of spins allow you to cash out your winnings without having to wager them first. 

No Deposit Bonuses: Free Spins Or Cash! 

Without depositing any funds you can get a no deposit bonus. 

Most no deposit bonuses are assigned when you register for an account with a casino. 

Keep in mind: most no deposit bonuses would still come with wagering requirements. 

This means that you would have to deposit to be able to withdraw your winnings!

Welcome Bonus: Welcome To The Club! 

Welcome bonuses are meant for players who register for their first (and only) account and deposit for the first time. 

A welcome bonus will give you an instant bankroll boost that doubles or even triples your deposit. This might include free spins and even a no deposit bonus. 

Promotions: More Bang For Your Buck! 

Promotions are bonuses or competitions for existing players.

If a welcome bonus gets you started, a promotion will keep you going. 

The main concept here is to get you to play more for a chance to win extra cash or a prize. 

Promotions can change regularly and are sometimes linked to different times of the year. 

The main thing to remember is that you have to complete a task to get them.

New Casino Bonuses

New casinos tend to offer bigger welcome bonuses and exciting promotions as part of their campaign to attract customers. 

If you are already an existing customer and a welcome bonus is not available, you can benefit regularly from new promotions. 

Don’t want to choose a bonus? No worries, that is also a smart move! 

If you want to play without a bonus, it is an entirely understandable choice, especially if wagering requirements are high. 

In practice, anything above x30 falls into this category and unfortunately, there are many of these around. 

In such cases, it is smarter to skip the bonus, as otherwise, you have to bet your winnings to manage the terms and risk losing it all. 

Here’s how to open an account! 

Opening an account with an online casino is easy but it never hurts to go over the steps so you know what to expect.

The process is usually made up of a few short steps: 

1. Check the casino requirements – check that the terms and conditions of the casino are fair and transparent. Also, check that the casino accepts players from your country.

2. Visit the registration page – here you will find the welcome bonus details and a button that will open a pop-up window with a registration form.

3. Opt-in for the bonus – once you fill in your details, don’t forget to tick the small box at the bottom that acts as the manual opt-in for the welcome bonus.

4. Submit your personal and contact details – most casinos would ask you for your name, surname, date of birth, phone number, email address, and residential address, to complete the registration. It is worth remembering, that only one account per IP address is allowed, so you won’t be able to create additional accounts to benefit from new players’ promotions.

5. Complete the email or SMS verification – most casinos will require you to verify your account either through a link sent via email or SMS. This is done for security reasons.

6. Confirm your account details – to confirm your details and activate the account, you need to click on the verification link, which will take you back to the casino and the login page. 

What is a No Account Casino?

A no-account casino allows you to deposit and play without the formality of registering for an account. Any personal details are extracted from the payment processor, to verify your identity. 

At present, there aren’t many no-account casinos you can join from New Zealand. The Malta Gaming Authority (MGA) does, however, regulate a number of such sites in Europe and it is very likely that it will become more widespread in the future. 

Topping Up: How To Make A Deposit

Everyone wants to find the top paying online casino in NZ, but what do you do if payment options are limited? Well, with our help, you shouldn’t

There are a few easy steps to follow to place a deposit and down below, we illustrate each one in detail: 

Choose your preferred payment method

There are plenty of secure online casino payment methods to choose from.

The one you choose depends on your own personal preferences and whether it is supported by the casino. 

5 Tips to help you choose the right payment method

1. Make sure that all player transactions are protected through SSL encryption. You don’t want your payment details stolen!
2. Make sure that you can still claim the welcome bonus with the payment of your choice. (Some e-wallets may be excluded from the promotion!)
3. Use the same method for deposit and withdrawal.
4. If this is not possible, the casino will arrange to have your winnings sent either via bank transfer or cheque. However, this might take longer!
5. Check for fees! Some payment solutions charge fees for withdrawals, and you want these to be as low as possible or non-existent!
6. Consider opening an account specifically for gambling. In this way, it is easier to stick to your budget. 

Most popular Casino Payment methods in New Zealand

Typically, the best payout online casinos in NZ will offer multiple payment methods for players to withdraw their winnings.

Here are a few of the most popular payment methods you’ll find at any NZ online casino:

Debit and credit cards 

Debit and credit cards are amongst the most used payment methods for all kinds of services. 

All casinos in New Zealand accept Visa and Mastercard, although some operators might have withdrawal restrictions on Mastercard. 

When using plastic cards, it is worth remembering that while they are efficient with deposits, they are not as fast when it comes to processing withdrawals. 

Cryptocurrencies 

Bitcoin, Litecoin, Ethereum, and other cryptocurrencies offer a safe and decentralized way to pay. 

Cryptocurrencies’ appeal mostly lies in the fact that they are not owned by any government and are anonymous. 

Furthermore, they are fast and there are no transaction fees. 

Playing with cryptocurrencies from New Zealand is not illegal and some casinos accept them like iLucki, Slotum, Casino-X, and Joy Casino. 

E-Wallets 

Fast deposits, equally fast withdrawals, secure…e-wallets are an awesome payment method to use when playing with an online casino. 

All casinos support one or more e-wallets and in New Zealand, the most popular are EcoPayz, Skrill and Neteller. 

Prepaid Cards

Prepaid cards are another popular option; fast, safe and since you only top up what you need, your funds are always secure. 

The only downside is that in most cases they don’t support withdrawals and you have to receive your withdrawals via bank transfer. 

Online Casino Games: What Games Suit You Best?

Casino games can take any shape these days. Most casinos offer between 400 and 600 games, while the best online casino in NZ would have a lot more! 

However, before you rush off to play, you need to know what’s available. Let’s take a look at some of the best online casino games to play for real money in New Zealand, right now:  

• Online Pokies
• Blackjack Online
• Online Roulette
• Online Baccarat
• Game Shows
• Live Dealer or RNG
• Games of Chance
• Online Casino Tournaments

Pokies: Sit Back And Start Spinning!

Online Pokies offer the fastest and simplest gameplay. 

Most online casinos offer hundreds of online slots. 

But the question is why are they so popular? 

The answer is pretty obvious! Their fast gameplay and multiple features give us a better chance of winning small sums frequently. 

And what’s more! You don’t need any skills to play! 

Pokies are amongst the most innovative and creative games online. 

They come with bonus rounds, multipliers, wilds, free spins, and progressive jackpots. 

Modern online pokies offer more variations than traditional fruit slots. 

They offer more unique features such as bonus buy rounds and progressive bonus games. 

With their varying volatility, online pokies cater to players with all kinds of risk appetites. 

Chasing after that single large win!? Spin the reels of a high volatility slot such as Bonanza!

Or do you prefer smaller but more frequent wins!? If that’s the case, give a go to a low volatility slot like Starburst!

What are online pokies?

Online pokies are games of chance where the only action required of you is the click of a button. 

You start by setting up your bet size and press the spin button as many times as you desire.

A set of reels, filled with symbols, will spin a number of times until they come to a halt to reveal a different arrangement of symbols.  

The idea is to match 3 or more symbols in a winning pay line; invisible combination lines on the reels. 

If you are successful you will receive a payout. The size of the payout differs according to the symbol. 

Some symbols pay more than others, while others trigger free spins or bonus games.

Why play online pokies?

The average spin takes about 3 seconds. 

This means you can spin hundreds of rounds in a single hour. 

On medium to high volatility slots, you can land a win every 3 to 5 spins, and you can win a lot from a minimal bet.  

The most popular slots allow you to place bets as small as NZ$0.10 and potentially win between 2,000 and 80,000 times your bet!  

Still, waiting to be impressed!? 

With progressive jackpot slots, you can win millions of dollars! 

The most popular progressive slot, Mega Moolah, is responsible for the biggest payout from an online slot machine, of £13.2 million. 

This game’s jackpot always starts at £1 million but usually reaches astronomical proportions before it drops on one lucky player. 

Which type of slot is best for you

Once you’ve understood what slots are and why they are so popular, it is time to ask what variations exist. 

The list below is all about the types of slots that exist. Each one is linked to a different page that features an online slot as an example: 

• 3-Reel Slots
• 5-Reel Video Slots
• Fruit Slots
• Progressive Jackpot Slots
• Megaways Slots

1. 3-reel slots (classic pokies) 

Classic slots are reminiscent of the original fruit slot machines that crowded casino floors. 

These games are timeless and all-time favourites with players of all ages. 

There are no sophisticated storylines here, instead, the reels are dominated by traditional symbols and accompanied by the whirling and ka-ching noises of the original machines. 

2. 5-reel pokies/Video slots

Video slots are the modern siblings of the classic pokies. 

They come with innovative gameplay, intricate storylines, bonus games and several additional features. 

The themes explored are equally sophisticated and vary from enchanted forests, ancient tombs, ocean dives, wild west adventures, treasure hunts and every other theme under the sun! 

3. Fruit Slots 

Fruit slots usually have a typical set-up of 3 or 5 reels and are designed to mimic the physical old-style slot machines. 

Their most distinguishing features are the beloved fruits, bells, bars and 7s symbols. 

A jackpot might be linked to the slot as well. 

Perfect examples of fruit slot machines include Twin Spin and Deco Diamonds. 

4. Progressive Pokies 

Are you looking for that big win that will change your life forever!?

Then progressive slots, the king of all casino games, are the right choice for you! 

Progressive pokies are designed to look either like classic slots or video slots. 

The only distinguishing characteristic is the progressive jackpot linked to them. 

The jackpot increases every time a real money bet is placed and keeps growing until it eventually drops. 

These pokies are played by hundreds of players across different casinos. 

The payouts are usually infrequent, however, when the jackpot drops, the payout is phenomenal!

Highest RTP in different pokies:

Blackjack: Where the odds depend on your skills!

Pokies are purely games of chance, however, if you are looking for a game where skills matter, then Blackjack should be your first choice. 

In Blackjack, you play against the dealer. 

It all starts when two cards are dealt to each participant. The aim of the game is to get a total of 21 or as close as possible without going over. 

The best thing about Blackjack is that strategy can help you win more often than any other game of chance. 

Which Blackjack variant is right for you?

Online you will find various types of Blackjack. 

Some embrace traditional rules while others add a little extra spice to the game with their additional side bets and features. 

A few of the Blackjack variants are: 

• Classic Blackjack
• Multi Hand Blackjack
• Perfect Pairs Blackjack
• Free Bet Blackjack 
• Blackjack Party 
• Infinite Blackjack

Blackjack variants with the highest RTP:

Roulette: Every casinos’ must-have!

Roulette is an old, yet still very popular casino game! 

This game consists of a numbered wheel with a spinning ball that eventually lands in one of the pockets.

 If the winning number is the one you predicted, you receive a payout. 

The betting options range from individual numbers to entire categories and colours.  

The bets pay on par with the risk taken. If for example, you bet on black, you have a 50% chance of predicting the outcome. 

The bigger payouts are reserved for those who brave the single number bets!

Roulette online variants

New Zealand online casinos feature many different Roulette variants, such as: 

• European Roulette
• American Roulette
• Speed Roulette
• Lightning Roulette
• Double Ball Roulette

Roulette games with the highest RTP:

Baccarat: James Bond’s on-screen game!

At first glance, Baccarat might look complicated to the inexperienced player! 

However, if you made the time to learn a little about the rules of the game, you will see that underneath the glam it is a rather simple game. 

Baccarat is a game of prediction. It starts with you placing a bet on one of two hands: the player or the banker. 

The hand that gets a total value of 9 or the closest wins! 

The house edge is extremely low as there is a 50/50 chance of guessing the winning hand. 

However, this also means that the casino charges a commission on banker wins to gain some house edge. 

Types of Baccarat variants

These days you can find several Baccarat variants like: 

• Speed Baccarat
• Baccarat Control Squeeze
• Dragon Tiger
• No Commission Baccarat

Baccarat games with a high RTP rate

Game Shows: TV shows and live casino mash?

Live Game Shows have become all the trend, these days! 

Game shows combine together the technology used in live casino games and TV-show-style games, with you right in the spotlight.

What are Live Casino Game Shows?

Live game shows blend together games of chance with a betting factor and entertainment. 

Ultimately, game shows are TV show games with gambling at their core. 

Under the term game shows, we group together games featuring a wheel of fortune like Dream Catcher, games with progressive levels like Deal or No Deal, and shows inspired by board games like Monopoly Live.  

Their success and popularity stem from the fact that you can easily participate from the comfort of your own home, without requiring any particular skill.

Live Dealer Casino or RNG Games?

Through a combination of RFID sensors, webcams, and sophisticated digital software, live casino studios like Evolution Gaming have taken table games to new heights. 

Since all the action in live casino games is real, there is no need for a Random Number Generator (RNG) computer. 

Playing one or the other comes with some advantages and disadvantages:

Popular Live Casino Games

The best online casinos in New Zealand offer a good choice of live casino games. 

Below we highlight some of the most favoured games in this genre:

Live Roulette

Live Roulette is the ultimate favourite. You’ll find tables open 24/7, with fast and immersive gameplay. 

You will find standard fare like European and American Roulette but also Avante Garde variants like Immersive Roulette and Instant Roulette. 

The first streams the action from different angles for an enhanced experience, while the latter consists of 12-synchronized auto-Roulette wheels for fast gameplay. 

And if you are more into innovative games, you can have a go on the likes of Lightning Roulette, a game show style Roulette game where ‘lucky numbers’ are struck by lightning to reveal multipliers! 

Live Baccarat

These days there are several Baccarat tables to choose from. 

You can opt for Classic Baccarat, or else explore variants like No Commission Baccarat, Speed Baccarat and Squeeze Baccarat. 

And why not go for an innovative variant such as Lightning Live Baccarat, where you can win up to 512 times your stake!

Live Blackjack 

Most casinos offer multiple Live Blackjack tables. 

You will find VIP tables, together with options that afford lower betting limits for the budget player. 

You can enjoy Classic Blackjack, but also various modern counterparts with additional features like Blackjack Party, Power Blackjack and Infinite Blackjack.

Looking for some friendly competition? Check out Online Casino Tournaments!

Tournaments offer that little extra something to your overall casino experience, where friendly competitions go hand in hand with special prizes. 

Real money online casinos in NZ run regular pokie or table game tournaments, where players compete against each other in a bid to collect points and hopefully pocket a cash reward. 

Points can be earned either every time a bet is placed or else each time a win or special feature is triggered. 

When the time is up, the player with the most points receives a cash prize or a bonus, or even a special reward! 

You’ve landed some wins? Fantastic! Here’s how to Withdraw Your Winnings

Large withdrawals are the cream on the cake when you play with an online casino. 

Those much-desired funds should be available for withdrawal upon request, while the best online casinos would have smooth mechanics in place for a hassle-free transaction.

Licensed online casinos are obliged to guarantee all your wins! 

They are yours to keep and must be kept securely in your online casino account until you see fit to cash them out. 

But more importantly, withdrawals should be processed in a timely manner through a secure payment method that is convenient for you too.

To help you achieve a smoother experience, we have put together a list of things to be aware of:

1. Wagering requirements 

Funds under the bonus balance tab, might not be available for withdrawal. 

Bonus funds are often awarded under certain conditions, which often include wagering requirements. 

If you opt to ignore these requirements, you can withdraw your cash deposit, however, you stand to lose the bonus and any winnings generated from it. 

Let’s take an example! If you get NZ$20 in a bonus with wagering terms of x30, you have to place NZ$20 x 30 (NZ$600) in real cash bets before you can cash out any winnings. 

When wagering requirements are high, sometimes the best option is to play without a bonus! Remember, the best online casino in New Zealand will have fair wagering requirements for Kiwi players.

2. Withdrawal limits 

Most online casinos have predetermined minimum and maximum amounts you can withdraw. 

At most New Zealand online casinos, the minimum average is between NZ$10 and NZ$20. 

Imposing a minimum stops the casino from processing really small amounts and consequently paying a lot of fees. 

When it comes to large amounts, the maximum average is around NZ$20,000 per day or in a single transaction.

Maximum withdrawal amounts vary from casino to casino and sometimes it can even depend on your VIP status. 

VIP schemes often come with additional benefits that might include higher withdrawal limits for top-ranking players.

3. Time limits 

Whilst deposits reach your account in a few seconds, withdrawals present an entirely different situation. 

Due to money laundering regulations, withdrawal requests need to be screened, either by a payments team or else by software. 

This is mainly the reason why withdrawal requests take between 24 to 48 hours to be processed.  

Once screening is complete and the casino credits the withdrawal, it is up to the chosen payment provider to process the transaction. 

Not all payment methods process transactions within the same timeframe. 

Credit cards and bank transfer withdrawals take a few working days, while e-wallets and cryptocurrency transactions are processed within a few seconds.

4. Account limits 

Regulated online casinos, provide several tools to help players control their spending. 

Account limit tools, help you tighten the reins on your deposits, withdrawals, and bet sizes. 

Settings for each can be changed as needed by yourself, through the players’ account.

5. Security checks

Part of the withdrawal screening is identity verification. 

The casino might ask you to provide a copy of your ID or passport, and sometimes even a picture of the front and back of your credit or debit card (with some digits covered). 

This is a precautionary measure to prevent problem gambling, underage gambling and fraud. 

Not such smooth sailing? What to do if you run into problems at an Online Casino

Since life is not always plain sailing, sometimes, you will need support. 

Whether you need more information about a bonus, or you have an issue you can’t resolve with your account, strong customer support can make or break a casino. 

Strong customer support offers multiple channels of communication and is manned by highly trained individuals.

Most common casino customer support channels

If you are still struggling to solve your issue, you can try the following methods:

• FAQs

Most online casinos set up a detailed FAQ section that tackles the most frequent inquiries. 

You can find information on bonuses, payments, KYC procedures, Responsible Gambling and several other important issues. Step by step guides might also be available.

• Social Media 

Facebook, Twitter and Instagram and used almost by everyone and thus make for excellent communication. 

Some casinos hold Facebook pages which they use to communicate with players. 

• Send a letter

Writing a letter might not be in vogue these days, but if you are old-fashioned it is an option not to be dismissed. 

Casinos display their addresses at the bottom, together with the name of the operating company, which you can use to contact them directly.

• Forums

Sometimes the solution can be provided by other players. 

Online you can find plenty of casino forums, where players and experts alike, spend their time trading over experiences. 

Forums offer a wonderful learning experience and plenty of opportunities for you to ask your own questions and receive reliable answers.

What if customer support isn’t helping?

It is rare to come across customer support that won’t help you out, but it cannot be ruled out. 

So, if it happens, what do you do? 

If your problem could not be solved with customer support, there are always the regulatory authorities. 

This clearly highlights the importance of joining a licensed casino!

All Gambling Authorities have set up a complaints page:

1. Malta Gaming Authority – here
2. UK Gambling Commission – here 
3. Curacao eGaming – here
4. Alderney Gambling Control Commission – here

To avoid the hassle of reaching out to the authorities, we suggest paying attention to the rating we allocate to a casino’s customer support in our reviews.

Improve your chances with these small tips!

The end result of playing smart is winning more! 

There are a number of ways to achieve this:

1. Claim the best bonuses 

Casino bonuses increase your bankroll and consequently your chances of hitting a significant win. 

They can also come in handy if you are trying new games or practicing your new strategy.

Do bonuses guarantee wins? 

No! The games are as susceptible to chance as when you are playing with real cash. Furthermore, if wagering requirements are part of the deal, you might lose all your winnings in the journey. 

They do, however, put you ahead of the game and increase your chances of eventually landing a win.

2. Choose the right games 

Some players have bucket loads of luck and do really well with slots, however, cunningness can make others excel at games requiring strategy. 

In the end, it all comes down to finding what works best for you! 

Which games bring you enjoyment? 

Is making timely moves your superpower? 

Which games are more rewarding? 

These are all things to consider before choosing a game to play.

3. Read our reviews

We’re sure you’ve heard this before but knowledge is power!

Our casino reviews are meant to help you make informed decisions, as they cover everything that can elevate or sour an experience. 

You can compare one top-paying online casino with the other and ultimately choose the one offering the right perks for you!

4. Follow Famous Casino Games Streamers 

Sometimes watching a professional in action can teach you more than any strategy guide can. Casino streaming gives you the opportunity to do just.

You can compare games and casinos, even though the latter would consist of sponsored reviews.

However, this is not always the case. There are slot streamers who put up honest content to give you a clear picture of the game or the casino.  

There are some streamers we recommend like ROSHTEIN for slots, LexVeldhuis for Poker and TheMillionDollarDan for Blackjack.

5. Play Free Games 

Demo games are meant to give you an idea of the game, but also opportunities to practice your strategy without spending a dime. 

Most New Zealand online casinos allow you to try online pokies and virtual table games for free, without having to register for an account. 

With others, you might have to register for an account, however, once you are a member, you can play the games for free.

6. Watch out for the Game RTP

We have already mentioned this, but choosing a high RTP game improves your chances of winning. 

The Return To Player (RTP) percentage is the total number of bets a player can expect to win back over the long term. 

RTP percentages are theoretical. In the short term, you can lose or win more than the stipulated percentage. 

However, theoretically, high RTP games are still the games offering better long-term winning potential.

Casino Games with the Highest RTP rates:

Don’t dismiss the volatility!

Volatility, which is also referred to as variance, indicates how often payouts occur and how big they are likely to be. 

When two games have the same RTP but different volatility, it means that in the long term the payouts they’ve handed out are the same. 

High variance games deliver payouts less frequently, however, when you do hit a win, you can expect the payout to be bigger. 

On the other end of the spectrum, low volatility games hand out payouts more often, but their value is generally smaller. 

Your risk appetite will determine the kind of volatility you choose. 

Players on a budget tend to opt for low to medium volatility games, while high rollers prefer higher volatility.

Pay attention to the House Edge!

Unlike the RTP, which calculates the player’s return, the house edge is in favour of the casino. 

The house edge is the casino’s advantage in a particular game. If the RTP is 97%, then the house edge is 3%. 

Just like the RTP, the house edge is theoretical and is calculated over many rounds. 

In the short term, you can either win more or lose more often.

Improve your strategy for the next level!

Online casino game guides are your best friend when you want to learn more about the concepts we’ve mentioned and apply them to your advantage. 

We have strategy guides for all types of casino games, so check them out before hitting the casino floor.

The Online Casinos That Made Millionaires

There will always be a house edge, it is the casinos’ only way to make a profit! 

This, however, does not compromise the fairness of a casino.

A licensed operator has to guarantee fair odds to all players and make sure that the games’ RNG computer is programmed according to the RTP. 

This means that there will always be a chance to win big! 

Over the last two decades, there have been several such wins online! 

Let’s take a look a the best payout online casino in NZ in recent years.

The highest ever recorded was in 2015, when British national Jon Heywood won £13.2 Million on the Mega Moolah slot at Betway Casino.

Casino Game Providers: Who’s The Mind Behind Your Favourite Games?

All the best online casinos are powered by a network of excellent game providers. 

Partnering with multiple third-party software providers enables casinos to offer a whole range of casino games to meet different player requirements.

Who provides the best slots?

There are plenty of developers out there who provide slots of every genre. Let’s take a look at some of the more prominent names. 

• NetEnt

NetEnt releases several new slots every month and their progressive jackpot network has paid out tens of millions over the years. 

With a portfolio compatible with both desktop and mobile, NetEnt has given us some of the most popular games in the iGaming world: Starburst, Twin Spin, Blood Suckers, and Guns N Roses, just to mention a few!

• Microgaming 

One of the first casino game providers, Microgaming has released hundreds of games and is the creator behind the Mega Moolah slot, the millionaire-maker that set record after record!

• Playtech

Playtech is a well-known provider that gave us the popular jackpot series Age of the Gods. Furthermore, this developer is known for its branded titles like Superman The Movie and Justice League.

• Yggdrasil 

Yggdrasil is a creative provider, best known for its feature-packed slots. Many of its slots are well-loved by players, but perhaps their most famous are the Vikings slot series.

• Big Time Gaming 

Big Time Gaming will always be known as the inventor of the Megaways mechanics. Their games are well-designed with up to 117,649 ways to win.

• Red Tiger 

Best known for its Asian-themed slots, Red Tiger is also the creator of a slots collection with a Must Drop Jackpot, a feature where the jackpot drops well ahead of any stipulated time!

Live Casino Studios

Live casino games are taking over with their innovative Live Roulette and Live Blackjack games. But who is behind these exciting games?

Best providers for Baccarat 

Evolution Gaming offers some of the most interesting Live Baccarat tables. Apart from the classic version of the game, you can find variants like Dragon Tiger and Lightning Baccarat.

Who’s behind the best Live Roulette Tables? 

Evolution Gaming and Playtech are the stars of the show here. 

Both have produced steller Roulette games in this genre. 

Just to mention a few titles, Evolution gave us Immersive Roulette, Double Ball Roulette and Lightning Roulette, while Playtech is the creator of Prestige Roulette and the Live Football Roulette Tables.

Best Live Blackjack Tables

NetEnt shines when it comes to Live Blackjack tables. Popular with players are Blitz Blackjack and Perfect Blackjack, two variants that will leave you glued to your chair for hours at an end.

Who Makes the Best Live Casino Games? 

Evolution Gaming is the industry leader, although other game developers like Playtech are slowly catching up to this B2B provider. 

Apart from the more traditional live tables, Evolution is the mastermind behind popular Game Shows like Monopoly Live, Deal or No Deal and Dream Catcher.

Casinos Are For Entertainment. Play Responsibly!

Casinos and their games are meant to provide fun and entertainment. 

Winning always brings with it a great feeling, however, you should never play with the intention of making an income. 

If gambling stops being fun and you spend your sessions chasing losses, then you should stop! 

Remember to always play responsibly!

Are You Gambling Too Much?

One question to ask yourself regularly is whether you are thinking constantly about gambling. 

If you’ve put your life on hold to gamble, then maybe you are developing a gambling problem. 

There are some common signs of problem gambling that you should be aware of: 

• Spending more money than you can afford on gambling. 
• Forgetting daily activities and gambling all the time.
• Unable to stop playing more. 
• Strained relationships because of gambling.
• Feeling anxious all the time.
• Gambling in secret.
• Gambling larger amounts to feel excited. 

Where can you get help?

If you start feeling that your gambling is getting out of hand, there is plenty of help these days. 

Regulated casinos offer onsite help and they provide numerous tools for you to better manage your gambling. 

You can set account limits, or else you can choose to self-exclude either temporarily or permanently.

You can also reach out to various NGOs who specialize in providing help to problem gamblers and their relatives: 

• The Responsible Gambling Council (RGC)
• Centre for Addiction and Mental Health (CAMH)
• Gamblers Anonymous

If you feel you need help, don’t hold back! Help is available to all those who seek it!

Conclusion 

Now that you have gained all the experience you need, New Zealand online casinos await! 

Our reviews and guides are meant to equip you with all the tools you need to choose the right casino, the right bonus, and play the right games. All for a responsible experience that is both rewarding and enjoyable!