84
Rating
Popularity

HighRoller Casino is popular thanks to its loyalty scheme offered to players.

85/100 Reviewed by Mark

Generally clear and fair, but some information isn’t obvious or easy to find

75/100 Reviewed by Mark

The HighRoller website is easy to navigate and makes for a fun experience.

90/100 Reviewed by Mark

Good support, but responses aren’t the quickest they could be for players.

78/100 Reviewed by Mark

Summary

The loyalty scheme stands out as it tailors offers to players’ preferences. The catalogue is updated often, so you’ll find the latest titles. For that high-roller experience, the jackpot section is certainly worth visiting. However, we’d like to see a few more options for deposits and withdrawals. Plus, a faster response from the customer support team, especially via email, would improve our rating.
Innovative loyalty programme
First-class jackpot section
Limited payment options
Slow response rate from customer support

most popular slots at HighRoller

Details

Name
HighRoller
Launched
2022
Licenses
Curacao
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Bank Transfer Bank Transfer
Bitcoin Bitcoin
Ethereum Ethereum
Litecoin Litecoin
MasterCard MasterCard
VISA VISA

Customer Service

Telephone

Telephone number
N/A

Email

Email support
Email address

Live chat

Live chat support

Skype

Skype username
N/A

HighRoller Review

HighRoller’s licensed site accepts players from New Zealand, but you don’t need to be a high-roller to enjoy the experience. Let’s find out more about the site in this HighRoller Casino review.

What You Can Learn From This HighRoller Casino Review

We go way beyond first impressions when reviewing a casino. We dig under the surface to find out exactly what kind of experience you can expect when playing. Our process involves:

  1. Checking licences
  2. Analysing bonuses and promotions
  3. Testing the registration process
  4. Reviewing the payment methods and terms
  5. Checking for cryptocurrencies
  6. Exploring the game catalogue
  7. Reviewing withdrawal times and terms
  8. Analysing the support options

HighRoller Licensing, Safety and Trustworthiness

Before we recommend a casino, we want to know that your data is safe and you’ll be treated fairly. For that reason, we look into licences and security measures.

HighRoller Casino Licence

  • Curacao Gaming Authority

How You Know HighRoller Casino Is Safe

There are several aspects that will put you at ease when playing at this casino.

  1. Trusted payment providers are used;
  2. Encryption technology protects transactions;
  3. Games come from reputable software providers.

Overall, the site is well-laid out, and the terms and conditions are easy to find. We’d like to see one set of easily accessible bonus terms, but the information is there if you look for it.

A Safe and Secure Experience
HighRoller Casino would benefit from a better-known licence, like from the Malta Gaming Authority, but its Curacao licence still allows players from New Zealand to register. Plus, the casino has gone to great lengths to create a safe playing atmosphere.

Welcome Offers and Promos – Claim Your Deposit Bonus at HighRoller Casino

Although it was the loyalty programme that caught our eye, the welcome bonus at this casino shouldn’t be overlooked. You can find all of the offers on the Promotions page or in the My Rewards section of your profile.

New Player Bonus: 100% Match up to $500 and 200 Free Spins 

When you make your first deposit of at least €20 (in equivalent local currency), you’ll trigger the welcome offer. You can get up to $500 as a 100% match from the casino and 200 free spins for 10 of the site’s top pokies. There’s a 40x wagering requirement for the bonus and 30x for the free spins winnings.

HighRoller Casino Welcome Bonus
Calling all NZ players! HighRoller’s Welcome Bonus awaits, and with $500 and 200 Free Spins, I wouldn’t delay any longer!

HighRoller Casino Free Spins Offer

Besides the free spins in the welcome bonus, you’ll also be rewarded with free spins when you level up in the loyalty scheme. Check your My Rewards tab to see what’s available.

HighRoller Casino No Deposit Bonus

You can’t claim a no deposit bonus from this casino.

HighRoller Casino Cashback Bonus

HighRoller Casino doesn’t offer cashback as a bonus to players.

HighRoller Casino Promotions and Tournaments

There are regular tournaments that you can take part in when playing at this casino. The Drops and Wins Tournament has a large prize pool. As you play qualifying pokies, you’ll earn points and climb the leaderboard.

There are also tournaments for live casino games from Pragmatic Play. Participation can earn you cash prizes.

HighRoller VIP Programme

There’s a level-up loyalty programme that’s open to all players. It gives out free spins each time a player reaches a new level, but the spins are for pokies that you actually play! 

There’s also an invite-only version of the scheme for those that reach high levels and keep filling up the activity bar. In that case, players get personalised support, gifts, special bonuses and cashback offers

HighRoller also states that there’s no ‘top’ level in the scheme; players can keep levelling up and getting free spins for as long as they play at the site.

Generous Rewards, But Lacking In Variety
The loyalty scheme and the potential to become a VIP are two of the best parts of HighRoller Casino. We’d like to see a few more regular promotions, such as a reload bonus that can be used on games other than pokies.

How To Register At HighRoller Casino

To enjoy all the benefits of the site, you need to create an account. Start by hitting the ‘Join Now’ button and follow the instructions.

HighRoller Registration Process Step 1
Part of the signup process involves inputting your email…
HighRoller Registration Process Step 2
Followed by a strong password…
HighRoller Registration Process Step 3
And your full name!

Documents and Information You’ll Need To Share

HighRoller Casino might ask you for one or more of the following documents to verify your identity:

  1. Passport;
  2. ID card;
  3. Driving licence;
  4. Utility bill (from the last three months).
Registration in a Flash
The casino keeps registration simple, with one piece of information entered on each page. You can fill it out and create your account in less than a minute. Set aside some extra time for verification, though.

HighRoller Payment Methods

The number of payment methods available to New Zealand players is a bit limited, but it does include some convenient and trusted methods

Payment MethodMin DepositMin WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa€10 (in equivalent local currency)N/AInstantN/A
MasterCard€10 (in equivalent local currency)N/AInstantN/A
Coins Paid Wallet€30 (in equivalent local currency)€30 (in equivalent local currency)InstantInstant
Jeton€10 (in equivalent local currency)€20 (in equivalent local currency)InstantInstant
Bank TransferN/A€50 (in equivalent local currency)N/A1-5 business days
Payments From Safe and Well-Known Methods
Though the range isn’t wide, there are four trusted methods for deposits and three for withdrawals. Most importantly, the funds arrive quickly for both types of transactions. However, note that you can’t play with NZD; HighRoller only lists euro as its currency.

Cryptocurrency Available at HighRoller Casino

When you choose to deposit with Coins Paid, you can add one of three different cryptocurrencies to your account. To get started, you’ll need to enter your wallet address in the cashier.

CryptocurrencyMin DepositMin WithdrawalAverage Deposit TimeAverage Withdrawal Time
Bitcoin€30 (in equivalent local currency)€30 (in equivalent local currency)InstantInstant
Ethereum€30 (in equivalent local currency)€30 (in equivalent local currency)InstantInstant
Litecoin€30 (in equivalent local currency)€30 (in equivalent local currency)InstantInstant
Enough Crypto Options For Most Players
The site accepts deposits in three of the most popular cryptocurrencies. It’s particularly useful for NZ players for making international payments.

Games at HighRoller Casino

Exploring the games at HighRoller Casino means visiting the live casino or casino sections. There, you’ll find subsections with a diverse range of titles.

Exclusive Games

The casino doesn’t label any of its games as exclusive. However, it does have some of the hottest branded titles, such as Narcos, Narcos Mexico and Jurassic World Raptor Riches, with original characters from the blockbuster film.

Recommended Pokies at HighRoller Casino

The handy subcategories on the site help you find pokies with high volatility, free spins, falling symbols and other features. 

If you like fishing and catching cash prizes, then Big Bass Bonanza is one to seek out. Plus, the new release Big Bass Bonanza Keeping It Reel is available with that familiar friendly fisherman.  

Pokies HighRoller Casino NZ players
Registering with HighRoller means you’ll be able to explore these amazing pokies!

Live Dealer Options At HighRoller Casino

When you visit the live casino, you’ll see some famous titles from Pragmatic Play Live and Evolution. Browse all the choices at once or narrow your selection to look at Roulette, game shows, Blackjack and Baccarat

There are other options, such as live casino poker, Craps and Lightning Dice.

Game Shows At HighRoller Casino

You can explore first-person and live game shows in this catalogue. Mega Wheel is worth your attention, particularly if you want to participate in weekly tournaments. 

If you’re not in the mood for interaction, you can play Mega Ball First Person or Dream Catcher First Person.

Game Providers

Not only does HighRoller Casino have an extensive list of software providers, but it also lets you view all the titles from a specific studio. You get a variety of experiences from big names like Microgaming, NetEnt and Relax Gaming

Plus, there are growing developers such as Golden Rock Studios and Lightning Box, and virtual scratch cards available from Hacksaw Gaming and Realistic, among others.

Top-notch Entertainment
If you’re here to have fun, you’ll find what you want. All formats are covered. Every category delivers new delights with scratch cards, first-person gaming, video poker, pokies, jackpots and live game shows.

What To Do When It’s Time To Withdraw Winnings From HighRoller Casino

It’s best to reach out to customer support to find out if you need to upload verification documents before you can withdraw. Otherwise, withdrawals are a fast and simple process.

How To Withdraw From HighRoller Casino: Step By Step

If you’re ready to receive your winnings, follow this process:

  1. Log in and visit your profile
  2. Choose the withdrawal tab
  3. Select from the available methods
  4. Enter your payment information and desired amount
  5. Review details and confirm
  6. Check your balance to see your funds arrive.

How To Withdraw Cryptocurrencies From HighRoller Casino: Step By Step

Get your BTC. LTC or ETH back to your wallet by following this process:

  1. Log in and visit your profile
  2. Choose withdraw
  3. Select the Coins Paid Wallet option
  4. Connect to your wallet
  5. Enter the withdrawal amount
  6. Your crypto withdrawal will arrive instantly.

Crucial Withdrawal Terms

The minimum withdrawal amounts differ depending on the payment methods you use. It’s €20 (in equivalent local currency) for Jeton, but higher if you make a crypto withdrawal or bank transfer. 

There aren’t any fees from the casino for any type of transaction, but you’ll need to wager deposits twice before you can withdraw. Check the terms and conditions for the full withdrawal policy.

Fast and Free But High Minimums
We have a mixed impression of withdrawals at this casino. It’s fantastic that most of the transactions are instant and that there aren’t any fees. However, the minimum limit for bank transfers and cryptocurrencies is on the high side.

HighRoller Casino’s Customer Support

Customers can get support from a range of methods. Responses from the live chat aren’t 24/7, and via email they can take some time to come through.

ContactAverage Answer Time
email[email protected]48 hours
phoneN/AN/A
live chatFrom site 10 am until midnight3 min
Twitter N/AN/A
Facebook N/AN/A

The site is available in English, Finnish and Norwegian. The help centre has a few FAQs that could save you time, but if live chat is active, that’s the fastest way to get a clear answer.

Customer Care HighRoller Casino
The customer care options for HighRoller Casino players.
Polite and Helpful Support
We expect email responses to come through faster, and we’d like to see 24/7 support. However, the team is polite and gets you accurate information within a few minutes.

The Mobile Experience

You can access the casino on mobile devices through your browser, as it doesn’t have an app. The navigation is straightforward, and games load quickly.

Slick Mobile Action
With almost all content optimised for mobile, it’s a pleasure to play from any device.

Responsible Gambling

The casino adopts the Play Safe philosophy, and its responsible gambling page demonstrates its commitment to protecting players. You can apply deposit limits, timeouts and self-exclusion restrictions.

Advice and Protection
HighRoller Casino wants you to have fun, and it’s clear that it understands that Responsible Gambling is the best way to do that.

Awards and Recognitions

HighRoller Casino is yet to collect any accolades.

HighRoller Casino Puts Players First

We really like that HighRoller clearly categorises its games, and keeps the search bar in the top right corner so you can easily find what you want. The loyalty scheme is also player-friendly, although we’d appreciate a clearer explanation of the exclusive benefits. 

It’s also a shame it doesn’t accept New Zealand Dollars, but that shouldn’t stop Kiwi players from giving the site a spin. In short, whatever game you like you will almost certainly find here. Overall, we give HighRoller 8.5/10.

Other Casinos To Try If You Like HighRoller Casino

We also recommend these sites for Kiwi players:

Frequently asked questions

No, as a high-roller, you’ll get more rewards in the loyalty scheme, but you’ll enjoy your time however much is in your bankroll.
It’s owned by HR Entertainment Ltd.
Yes, from the main menu, you can switch between the casino and live dealer titles.
Yes, it has an international licence from Curacao.
It depends on your preference. We particularly like the jackpot pokies.
Withdrawals with Jeton or cryptocurrency are instant and take one to five business days via bank transfer.
HighRoller
$500
Bonus
200
Freespins
18+ | Play Responsibly Gambleaware.org Terms & conditions apply

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