William Hill

William Hill is an operator backed by decades of experience, offering hundreds of pokies and live casino games. Read our review to find out more!

William Hill

William Hill
Customer Service
VIP Program VIP Program
PayPal PayPal
Regular Offers Regular Offers
Live Chat Live Chat
$300 Bonus Wagering 40x
- Freespins
18+ | Play Responsibly | | Begambleaware.org | 18+.New Players only. Min NZ$10 deposit. 40x wagering on bonus. Bonuses are valid for 7 days. Game Weights: games typically include slots and tables games, such as online blackjack, poker, and live casino, no weights listed. | Terms and conditions applies

One of the largest online casinos with lots of players. Has won many awards for their sportsbook.

81/100 Reviewed by NZcasino.co.nz

Welcome bonus is 100% match up to $300 with a 40x wagering requirement. Casino also offers special live casino promos.

75/100 Reviewed by NZcasino.co.nz

Low selection in table and live dealer games. Fast withdrawal times and excellent choices in payment methods.

92/100 Reviewed by NZcasino.co.nz

No phone support, live chat is 24/7.

75/100 Reviewed by NZcasino.co.nz


Created in Great Britain in 1934, William Hill's original aim was to establish bookmaking locations all over the country. Having quickly gone digital, William Hill established its online casino in 2000. Twenty years later, Williams Hill Casino, with a wide range of available pokies, live games, and even more slots, is open to everyone.
wide selection of pokies
regular promotions and tournaments
efficient customer service
Large number of restricted countries


William Hill
VIP program

Game offerings

Game types

Blackjack Blackjack
Roulette Roulette
Live Casino Live Casino
Slots Slots
Game Shows Game Shows



Payment options

Bank Transfer Bank Transfer
Maestro Maestro
MasterCard MasterCard
Neosurf Neosurf
PayPal PayPal
Skrill Skrill
Trustly Trustly


Minimum deposit


Minimum withdrawal

Customer Service


Email support

Live chat

Live chat support

William Hill Review

Founded in 1934 in Great Britain, William Hill started off as a physical bookmaker that went on to open betting shops all over England. As betting and gaming went digital, William Hill was quick to launch its online platform, and founded its online casino in 2000. Twenty years later, Wiliam Hill Casino welcomes players from all over the world, granting them access to its cool range of online pokies, table games, live dealer games and more! 

In my comprehensive William Hill Casino Review below, I’ll share everything you need to know if you intend to join Willam Hill Casino from New Zealand, whether it’s casino bonuses, game selection, offers, security and other things worth knowing about!

What is William Hill offering?

LicenseUK Gambling Commission, Gibraltar Gambling Commissioner
BonusesWelcome bonus & daily promotions
Payment Methods9Visa, Mastercard, PayPal, Skrill, Neteller, Poli, Paysafecard, Ecopayz, Bank Transfer
Casino Games 10+Pokies, Jackpot Pokies, Blackjack, Roulette, Baccarat, Live Dealer Casino, Live Game Shows, Keno, Pai-Gow, Sic-Bo & more
Providers10+Ash Gaming, Big Time Gaming, Pragmatic Play, Playtech, Microgaming, WMS, IGT, Nextgen, NetEnt, Yggdrasil, Evolution, Red Tiger & others
Mobile App yes 
VIP Program No
Minimum Deposit £5 (credit cards), £10 (e-wallets)
Minimum Withdrawal £5
Customer Support FAQs, Email, Live Chat 

William Hill Casino licensing, safety and trustworthiness

William Hill is currently registered in Gibraltar and licensed by both the UK Gambling Commission and the Gibraltar Government. The latter is the regulatory authority for William Hill’s international (non-UK) players, including players from New Zealand.

Is William Hill Casino safe?

Backed by decades of experience and regulated by two of the strictest gambling regulators in the world, William Hill is a very safe casino that will put your mind at rest in terms of fairness, security and reliability. The site makes use of 128-bit SSL encryption technology to protect your financial data, and all its games are tested by Technical Systems Testing to ensure that the Random Number Generator behind them is fair and truly random.

It’s good to see that the bonus terms as well as other terms are easily accessible and just one click away from every offer. You’ll know exactly what you’ll get with every offer you opt-in for, which makes William Hill a very transparent casino.

Security is not an issue at Wlilliam Hill!

If you were wondering whether William Hill Casino is legal and safe, then I assure you that you’ve got nothing to worry about. The casino is strictly regulated and will not cheat you of your money! A look at its games also confirms that it partners up with licensed providers whose games are regularly tested for fairness. This means that there are independent testing authorities that test the games’ Random Number Generator to make sure that the games are not rigged. 

Having all the terms handy at the click of a button attests to the transparency at this casino. Although at times restrictive, these terms prevent the occurrence of those common disappointments that can result at certain casinos that make ‘big promises’ in their marketing material, while trying to hide the most unpleasant terms.

How I tested William Hill Casino

There are various aspects I like to check out when I review an online casino. After taking an overall look at the platform, I set out to evaluate each of the below separately, as I consider all of them to be very important to guarantee a satisfying gaming experience:

  1. The Welcome Bonus and Promotions – we check out what’s available for Kiwi players in particular
  2. The account registration process – how fast and easy it is to register!
  3. Deposit and Withdrawal methods available for players from New Zealand
  4. The game selection – types of games you can play for free and for real money, and which providers the operator has partnered up with)
  5. The overall online casino experience (user-interface, how long it takes for games to load, etc)
  6. Withdrawal terms and speed of withdrawals
  7. Customer support – support channels plus the efficiency and friendliness of the support team.

I will be looking into each of the above factors in more detail in the sections below.

William Hill Casino Bonuses, Offers and Rewards

Once you join William Hill Casino, you will be offered a deposit bonus to start off with. The William Hill Bonus consists of a 100% Buy-In Bonus up to $300 on deposit of just $10.

What you should be aware of is that this bonus is subject to wagering requirements, which are 40 times the bonus amount. Unfortunately, this requirement is on the high end, so there is a real risk of losing all your winnings in the process. It’s also important to keep in mind that the bonus has a 7-day expiry, so you will have to play it through and complete the wagering within 7 days. 

How to claim the William Hill Casino NZ Bonus

The fastest way to get your William Hill Casino Bonus is by clicking the links on this page (such as the banner below), which shall take you directly to the registration page. After completing registration, you will be able to make the minimum deposit and claim the buy-in bonus.

William Hill Casino Club – rewards for select members

William Hill has a VIP Club for its high-rollers and loyal players. Membership is by invite only, so I assume you’d have to play a significant amount to be granted access. Once a member, you’ll be able to benefit from exclusive promos, additional rewards and more flexible account controls.

William Hill Promotions – cash giveaways and tournaments to boost your wins!

William Hill runs several promotions throughout the month on its casino games. The best ones for pokie players are found under the ‘Games’ section. At the time of writing this William Hill NZ Review, we came across a £1 million giveaway, as well as several pokie promotions and tournaments.

William Hill Casino NZ tournaments

The Pragmatic Play Drops & Wins tournament, for instance, runs until February of next year, and is awarding a maximum daily drop prize of 1,000x your bet if you play selected pokies by Pragmatic Play.

There are other pokie tournaments visible under the ‘Tournaments’ tab on the secondary menu, where you’ll have the opportunity to win free spins with no wagering requirements!

Decent welcome bonus, fabulous promotions!

William Hill Casino offers new players a standard 100% match bonus, however there are some restrictive terms when it comes to the timeframe for using the bonus and the wagering requirements. It’s not the best casino bonus I’ve come across, but it does guarantee additional fun during your first week!

What truly excited me were the regular promotions held by the operator, especially on online pokies. Make sure you don’t miss out on them; to view them, you need to head to the ‘Games’ section on the menu, because this is where you’ll find all the details (they are not visible under the ‘Casino’ menu).

How to register your account with William Hill Casino

You can register for a new account with William Hill Casino in four straightforward steps.

1. Click on any of the links on this page OR find the William Hill website via your browser, then click ‘Join’ from the top-right corner

2. Fill in your personal details (name and surname, address, email and phone number)

3. Create a username and password, set a security question, and choose your preferred currency. Set your maximum deposit limit (choose from daily, weekly or monthly)

4. Agree to the terms and click on ‘Agree and Join’.

william Hill registrationwilliam hill casino login

Swift and responsible registration process

It is easy to open an account with William Hill, as long as you’ve got a valid email address. Once you complete the two steps shown in the screenshots above, you’ll be all set, and can deposit funds into your account and claim the welcome bonus.

It’s also very responsible from the casino’s end to get you to set your deposit limits immediately. I’m sure that many players would have skipped on this step if it hadn’t been part of the registration process, and it just goes to show how committed to responsible gambling William Hill actually is!

William Hill Casino Payment Methods

You can deposit and withdraw via different payment methods at William Hill Casino. Unfortunately, payments in NZD are not accepted, although you can select AUD or USD as your currency.

The platform accepts all major credit card and payment providers. We’ve listed the ones available for our Kiwi players in the table below for ease of reference:

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
Visacredit/debit cardinstant1-3 working days
Mastercardcredit/debit cardinstant1-3 working days
Maestrocredit/debit cardinstant1-3 working days
Skrille-walletinstant1 working day
Netellere-walletinstant1 working day
Ecopayze-walletinstant1 working day
Polionline bankinginstant

3-5 working days

by Bank Transfer

PaysafecardPrepaid cardinstant

3-5 working days via Bank Transfer

Bank TransferOnline banking3-5 working days3-5 working days

Standard casino payment options, acceptable withdrawal times

I think the above payment options offer a decent choice for Kiwi players. E-wallets work great for fast withdrawals, and the only downside I could find was the fact that you may have to wait for longer than 24 hours should you request your withdrawal over the weekend. Also, the fact that the NZD is not accepted may put some people off (though you shouldn’t be, as there are a lot of perks to make up for this!)

Cryptocurrencies, unfortunately, are not supported by William Hill yet, but this seems to be the case with major operators that answer to the UK Gambling Commission!

Games at William Hill Casino

William Hill has an unparalleled game variety thanks to its partnership with dozens of game providers. I had a look at the different game categories to check out the titles you can try under each one.

Exclusive Games and Branded Tables

Some providers launch certain new slots exclusively with William Hill Casino and its sister sites for a limited period of time. You can see these games under the ‘Casino’ and ‘Vegas’ game categories, as they are indicated with the text ‘Exclusive’. William Hill has also some branded and exclusive pokies, such as its latest William Hill Megaways, a pokie with 117,649 ways to win which is the casino’s very own megaways pokie!

Pokie Selection

Pokie enthusiasts will be spoilt for choice at William Hill; you’ve got all the big releases here, which can be found under different game categories. For Playtech slots, you should visit the ‘Casino’ section on the top menu, to access this provider’s growing collection of pokies.

But if you’re not a fan of Playtech, don’t despair! You can head over to the ‘Games’ category, where you’ll find a varied selection of pokies by other providers, such as NetEnt, Microgaming, Pragmatic Play, Big Time Gaming and Yggdrasil

The ‘Vegas’ section at William Hill also features some interesting pokies, including a selection of Must Drop Jackpot pokies by Red Tiger Gaming!

Jackpot Games

Besides the Must Drop Jackpots mentioned above, William Hill features an extensive Jackpot Category under its ‘Casino’ section which includes all the most popular progressive jackpot slots by Playtech. Among them, you’ll find the Age of the Gods jackpot slots, the Fire Blaze Jackpot games, and other big titles, like Gladiator and Jackpot Giant

willaim hill jackpot pokies

You’ll find more progressive jackpot pokies by other providers under the ‘Games’ categories, including the famous Divine Fortune and Mega Moolah.

Table games 

The Casino section at William Hill has a separate ‘Roulette’ category and a ‘Card’ games category. Under the former section, you’ll find a great variety of RNG and live Roulette tables by Playtech, including some jackpot Roulette games, such as Age of the Gods Roulette. You’ll also see a small selection of dice games in this category.

Under the ‘Card’ category, you’ll find all the Blackjack (choose from Premium Blackjack, Perfect Blackjack, Frankie Dettori’s Magic Seven Blackjack and more), Baccarat, Hi-Lo and Online Poker variants, as well as 7 video poker titles, including Aces and Faces and Jacks or Better.

William Hill Live Dealer Games

Once again, William Hill showcases its Playtech live casino games separately to live dealer tables by other providers. You can access the Playtech tables via the ‘Casino’ tab, and a good range of Evolution live tables via the ‘Live Casino’ tab on the top menu. 

Whichever provider you choose to go with, you’ll get a selection of Live Roulette, Blackjack and Baccarat tables to suit all budgets. The below gives you a taste of what you can expect:


  • Speed Roulette
  • Age of the Gods Bonus Roulette
  • Quantum Roulette Live
  • Speed Auto Roulette
  • Double Ball Roulette
  • Immersive Roulette


  • Quantum Live Blackjack
  • Majority Rules Speed Blackjack
  • Live Unlimited Blackjack
  • William Hill Blackjack (branded tables)
  • Infinite Blackjack
  • VIP Blackjack (various tables)


  • Grand Baccarat
  • Prestige Baccarat
  • Speed Baccarat
  • No Commission Baccarat

Live Game Shows

William Hill hosts 8 popular live game shows by Evolution Gaming, including the famous Lightning Roulette, Monopoly Live, Deal or No Deal, Crazy Time and Dream Catcher.

The Playtech live dealer section also features the provider’s cool Live Spin a Win and two Live Slot Games, Buffalo Blitz Live and Age of the Gods: God of Storms Live, which are a Playtech invention, and involve playing these popular pokies with a live host!

Game Providers at William Hill

As we’ve seen, what makes William Hill’s selection of games so awesome is the fact that it features titles by so many different providers, giving players to choose from a variety of differently themed games with different gambling styles, features and betting ranges.

Pokie Providers

The majority of game providers at William Hill are slot providers, whose games you’ll find under the ‘Casino’, ‘Vegas’ and ‘Games’ sections.

Playtech is the main slot provider that takes up center stage at William Hill. However, there are other big names like NetEnt, Microgaming, Play N Go, Pragmatic Play, WMS, Big Time Gaming and Blueprint Gaming, all of them creators of innovative pokies that have become popular internationally. 

Live Casino Providers

At William Hill you can choose between two of the most popular live dealer casino providers: Playtech and Evolution. Both of them offer an immersive and cutting-edge experience streamed from their respective studios, and their collection of games is growing as we speak!

Wide choice of games, stellar providers!

I cannot fault the game collection at William Hill Casino. You’ll find all the classic and newest titles by dozens of popular providers all in one place, and you can even play most games for free if you register for an account. I also loved the fact that the casino offers some exclusive games that you won’t find anywhere else, as well as the fact that there are so many new releases to try out every single month. For someone like me who loves to discover new games, this is a great plus!

Most of these games are also available via the William Hill Casino Mobile App, which makes things smoother for players on the move. 

Time to collect your winnings? Here’s what you should know!

The withdrawal process and timeframe are two very important aspects that I always take into account when I review a casino. These truly attest to the reliability of a casino and offer the peace of mind that most gamblers are seeking.

How to withdraw from William Hill

To request a withdrawal from William Hill Casino, you need to click on the ‘your profile’ button on the top right-hand corner of the platform. There you’ll get a drop-down menu, with the option to choose ‘Withdraw”.

You will then have to enter the amount you wish to withdraw in your chosen currency, and select a payment method. William Hill will process your withdrawal via the payment method you had initially chosen to deposit from, and in case withdrawals are not possible through this method, you will have to opt for a bank transfer.

Minimum withdrawal

The minimum withdrawal using any of the credit card or e-wallet providers is the equivalent of £5. In the case of bank transfers, the minimum withdrawal amount is set to £25. 

The good news is, Wiliam Hill charges absolutely no fees for deposits and withdrawals!

Other things you should know

William Hill may also ask you to provide certain personal identification documents when you request a withdrawal. This could happen the first time you request it, or whenever you make a particularly large withdrawal, and is done as part of their anti-money laundering, fraud and responsible gambling policies.

Find additional information

William Hill Casino features a Help Section with FAQs that includes more details about deposits and withdrawals. There you will find all the payment methods supported and information on the reversal of withdrawals, how to add a different deposit method to your account, and other relevant info. 

Smooth withdrawal process!

William Hill Casino processes withdrawals within one working day on average, which is a good timeframe. The low withdrawal limit of just £5 is good, and much lower than the standard $20 at most casinos, since you don’t have to wait to accumulate too many winnings before you decide to withdraw (after all, the money is rightfully yours!). And, like the best casinos out there, William Hill also charges no deposit or withdrawal fees. The only fees you may incur are bank fees should you choose to receive your withdrawal via bank transfer.

William Hill Customer Support

Should you require any help from the staff at William Hill, you can get in touch with a support agent via 24/7 Live Chat and Email. 

At the moment, the casino is not accepting phone calls, due to reasons related to the Covid-19 pandemic. However, I did use the Live Chat, I got in touch with an agent in less than a minute!

emailsupport@willhill.com OR online contact formwithin 24 hours
live chat24/7less than 5 minutes

Languages Supported

William Hill offers multilingual support in English, Spanish, German, Italian, Russian, Swedish and Polish. 

William Hill Help Center

The William Hill Help Center features a comprehensive FAQ section that covers various topics, among them gaming queries, account-related queries, and detailed terms and conditions related to bonuses and offers. This is also where you’ll find more information on responsible gambling tools and how to make use of them.

Efficient customer support guaranteed!

I contacted an agent myself as I was working on this William Hill Casino Review, and can say that I am happy with the experience. The agent was very willing to assist me, even though my query was not very straightforward! This gave me added peace of mind that help will always be available when needed.

Responsible Gambling at William Hill

William Hill Casino has a strict responsible gambling policy, which is explained in detail under the ‘Safer Gambling’ Section in the FAQs.

To use one of the responsible gambling tools available, you can click on ‘your account’ and choose ‘Gambling Controls’. Here, you can set Deposit limits,  you click on your account button on the top-right corner, you will also find a tab called Gambling Controls. From here, you can proceed to set daily, weekly or monthly Deposit limits, set Session Time Reminders, or choose to take some Time Out. You can even choose to close your account indefinitely should you wish to stop gambling completely.

William Hill Casino Review – what I think

I found William Hill Casino to be a trustworthy and secure site that offers one of the widest selection of pokies and live casino games. Its game selection is certainly one of its assets, as it’s hard not to find anything to your liking here! The welcome bonus comes with decent terms, and pokie players will love the opportunities to keep winning free spins thanks to the tournaments. The only downside I can comment on for Kiwi players is that it seems that the NZD is not an accepted currency yet.

And now, why not check out William Hill Casino for yourself? Click on the link below to go directly to the registration page and start enjoying hundreds of games and tons of excitement at your fingertips!