Mr Run Casino Review
Is Mr Run worth playing in the NZ market?Mr Run has recently entered the market with a substantial welcome offer and an extensive game library. It is operated by White Hat Gaming, a company with an established presence in the industry. The platform features daily promotions and a solid selection of pokies. In my independent testing, I explore if Mr Run meets user expectations regarding licensing, bonuses, customer support, and games. The remainder of this review provides further details on its features and performance.
Summary
Details
Casino features
Language Support
Game offerings
Game types
Providers
Payment
Payment options
Deposit
Withdrawal
Customer Service
Live chat

How we rate casinos here at NZCasino is an in-depth process, which follows 6 tried and tested steps. We do all the legwork to provide you with easy-to-digest facts and a clear overall rating.
Here’s the method which I used for this review:
- I verified the licensing, safety and overall trustworthiness of Mr Run
- I analysed all the bonus terms and promos at Mr Run Casino
- I checked the payment methods at Mr Run for ease of use and reliability
- I assessed the selection of games and Mr Run Casino’s usability
- I tested the Mr Run player support
- I judged the popularity of Mr Run and checked real player testimonials
Mr Run Casino’s Licensing, Safety and Trustworthiness
Mr Run Casino is operated by White Hat Gaming, a well-established operator in the industry. It holds two recognised licenses relevant to New Zealand players: one from the Malta Gaming Authority (MGA) and another from the UK Gambling Commission (UKGC). This means it’s held to the highest standards of fairness and security. Your data is kept safe and sound with the latest encryption technology.
| ⚠️AGE RISK WARNING |
| Online gambling in New Zealand is strictly for those aged 18 and over. All casinos must verify the ages of players and not permit anyone under the legal age to use their services. |
Responsible Gaming in Mr Run Casino
Mr Run offers a range of responsible gambling tools that allow players to manage their activity. Users can set daily, weekly, or monthly deposit limits, session time limits, and reality checks. Additionally, the platform provides options for a “time-out” of up to six weeks or a longer-term self-exclusion. These features provide a structured approach to responsible play.
| ⚠️ ADDICTION RISK WARNING ⚠️ |
| Whilst gambling can be fun, it can also lead to harm. Always keep an eye on how gambling makes you feel. Some warning signs to look out for are chasing your losses, borrowing money and spending longer and longer gambling. If you feel you need some help, then we encourage you to reach out as soon as possible. Many free and confidential services in New Zealand can support you without judgement, such as: Gambling Helpline 0800 654 655 or PGF Services. |
My Rating of Mr Run Casino’s Trust & Safety
With a top operator behind it, how does the trustworthiness stack up?
| What I checked | Score | Why this score? |
| Licences | 5/5 | The platform holds licenses from both the MGA and UKGC, providing recognised regulatory oversight for New Zealand players. |
| Brand Credibility & Ownership Trust | 5/5 | The casino is operated by White Hat Gaming, a well-established company with a long-standing track record in managing regulated and reliable online casinos. |
| Security Measures & Data Protection | 4/5 | Standard SSL encryption and adherence to strict data protection laws. 2FA would be a nice addition for full marks. |
| Responsible Gambling Tools | 5/5 | A fantastic and complete set of self-service tools. Players have full control over their limits, time-outs, and self-exclusion. |
| The casino provides a high level of safety and regulatory compliance. |
| With recognised licenses, an established operator, and a comprehensive set of responsible gambling tools, Mr Run receives a rating of 24 out of 25. |
Bonus Terms and Promos at Mr Run Casino
Yes, it’s time to examine what casino bonuses are on offer for Kiwis. I’ve also examined the smallprint so we can find out if these deals are straight up or not.
| ⚠️BONUS RISK WARNING |
| The welcome bonus requires wagering of 35x the bonus amount before withdrawal. For example, a NZD$300 deposit to get the maximum NZD$1,500 bonus would require wagering of NZD$52,500 (NZD$1,500 x 35). The wagering requirements for the full 500% bonus are substantial. For many casual New Zealand players, it may be challenging to meet these requirements and withdraw significant real-money winnings. |
Mr Run Casino Welcome Bonus
New Zealand players can access a 500% match bonus up to NZD 1,500, along with 200 free spins. The bonus provides five times the initial deposit in bonus funds, and the free spins are available on selected Pragmatic Play games.
Free Spins Offers at Mr Run Casino
The welcome package includes 200 free spins. Additionally, the platform offers free spins promotions on most days of the week.
Mr Run Casino Promotions and Tournaments
This is where Mr Run really shines. There’s a promotion for every day of the week, including:
- Monday Spin Boost: Triple your spins on deposits.
- Tuesday Spin Boost: Up to 300 spins on Book of Dead.
- Hump Day Match: A 75% reload bonus + 300 spins.
- Thursday Treat: Up to 300 spins on Starburst.
- Friday Triple Spin: Get 100 spins for 3 days straight.
- Saturday Reload: A 111% reload bonus up to NZD$1111.
- Sunday Funday: Up to 300 spins on Big Bass Bonanza.
VIP Program at Mr Run Casino
The Mr Run Loyalty Club rewards you with points for every bet you make. You can then redeem these points for bonus funds. It’s a straightforward system that rewards all players, not just high rollers.
My Rating of Mr Run Casino’s Bonus Terms & Promotions
Ready to see what I sussed out in the small print?
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 4/5 | The terms and conditions are clearly presented and easily accessible. The 35x wagering requirement on the bonus is reasonable. |
| Wagering Requirements | 4/5 | 35x bonus wagering is the industry standard and very reasonable, especially for such a large bonus percentage. |
| Ongoing Promotions | 5/5 | The platform offers a daily promotion schedule, with a distinct promotion available each day of the week. |
| Mr Run serves up an unbelievable selection of offers for all players |
| This section scores a solid 14 out of 15. |
Payment Methods & Account Fairness in Mr Run Casino
The casino provides a modern and straightforward selection of banking options for New Zealand players, including commonly used e-wallets.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Mastercard | NZD$20 | Not Specified | Instant | 1-3 business days |
| Visa | NZD$20 | Not Specified | Instant | 1-3 business days |
| Skrill | NZD$20 | Not Specified | Instant | Up to 24 hours |
| Neteller | NZD$20 | Not Specified | Instant | Up to 24 hours |
| Paysafecard | NZD$20 | Not Specified | Instant | N/A |
| Revolut | NZD$20 | Not Specified | Instant | Up to 24 hours |
| ⚠️FINANCIAL RISK WARNING |
| Gambling with real money always involves a risk that you will lose. So it’s important to never view gambling as a way to make money. Casinos always have the advantage due to the house edge and most players lose money over time. Our advice is to set strict limits before you play and stick to them, as well as only gambling with the money that you can afford to lose. |
Cryptocurrencies Accepted at Mr Run Casino
At the time of this review, Mr Run does not support direct cryptocurrency payments.
Step by Step guide on how to withdraw from Mr Run Casino
- Click on your account icon and then ‘Withdraw’
- Input the amount
- The method will be highlighted according to how you made your last deposit
- Confirm you are happy and that’s it!
Other important information to know when withdrawing
The minimum withdrawal is NZD $20. Based on our testing, White Hat Gaming sites typically process e-wallet withdrawals within 24 hours once your account is verified, though processing times can vary.
Documents and information you need to share with Mr Run Casino to open an account

- As part of MGA and UKGC rules, you’ll need to verify your account
- Photographic ID: passport or driver’s license
- Proof of address: utility bill or bank statement
My Rating of Mr Run Casino’s Payment & Account Fairness
Time for me to double down on the terms and get through all that smallprint.
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | A NZD$20 minimum for both deposits and withdrawals is a bit higher than some competitors but still reasonable. |
| Accepted Payment Methods | 4/5 | A solid mix of cards and popular e-wallets. The lack of crypto is the only thing holding it back. |
| Account Rules and Player Rights | 4/5 | No significant issues were identified in the terms and conditions; however, it is advisable to review the full T&C carefully before registering or making any deposits. |
| Withdrawal Speed and Processing Times | 4/5 | E-wallet withdrawals are generally processed within 24 hours, which is excellent. |
| A solid and reliable payment system |
| The payment options are secure and efficient, providing a reliable banking experience. Based on this, the platform receives a rating of 15 out of 20. |
Mr Run Casino’s Games Library & Usability
Mr Run Casino offers a library of over 5,300 pokies, providing New Zealand players with a large and diverse game selection.
| ⚠️CASINO GAMES DISCLAIMER |
| Casino games are for entertainment purposes only and are classed as games of chance. All casinos have an advantage over players with a mathematical edge and most players lose money over time. We advise you to only play at casinos licensed by recognised regulators. Games at these casinos are licensed too and their fairness is tested by 3rd party specialists. Each game has its own rules and RTP which you should check before playing. It’s also a good idea to verify any bonus wagering contribution rates. |
Exclusive Games at Mr Run Casino
While there are no fully exclusive games, the sheer size of the library means you’ll find hundreds of titles you won’t see at smaller casinos.
Recommended slots you can play at Mr Run Casino

The platform includes a wide variety of popular titles, such as Book of Dead, Big Bass Splash, Starburst, and Gates of Olympus. With over 5,000 games available, players have access to a diverse selection of pokies.
Live Dealer Tables Available in Mr Run Casino

The live casino is packed with over 100 tables. You can get amongst the action with dozens of variations of Blackjack, Roulette, and Baccarat, plus popular game shows like Lightning Roulette and Crazy Time.
Other Games at Mr Run Casino
I’ll just lay these out for you:
- Video Poker
- Slingo
- Scratchies
- Instant Win Games
Game Providers at Mr Run Casino
The list is massive, featuring all the top names in the business, including NetEnt, Play’n GO, Pragmatic Play, Red Tiger, Blueprint, and dozens more.
Mobile experience at Mr Run Casino
At the time of this review, Mr Run does not offer a native mobile app. However, the mobile website is fully optimised, providing fast performance, easy navigation, and access to the complete game library.
My Rating of Mr Run Casino’s Games Library & Usability
It’s time to check those scores.
| What I checked | Score | Why this score? |
| Games Library and Navigation | 5/5 | Over 5,000 pokies and a good variety of other games. The search and provider filters work well to help you navigate the selection. |
| Software Providers and Game Integrity | 5/5 | A broad range of recognised industry providers contributes to the platform’s overall game quality and fairness. |
| User & Mobile Experience | 4/5 | The site is clean, fast, and user-friendly on both desktop and mobile devices. No significant usability issues were observed. |
| The casino provides a diverse game library |
| The scores are a big 18 out of 20. |
Mr Run Casino Customer Support
Customer support is available 24/7 through live chat and email. During testing, the support agents responded promptly and provided professional assistance.
| Contact: | Average Answer Time | |
| [email protected] | Within a few hours | |
| phone | N/A | N/A |
| live chat | Yes, 24/7 | A few moments |
| https://x.com/mrrun_casino | 24 hours | |
| https://www.facebook.com/p/MrRun-Casino-Sportsbook-61577354942453/ | 24 hours |
- Languages: English.
- Help Centre: Yep, there’s a solid help centre and FAQ section to find answers to common questions.
My Rating of Mr Run Casino’s Customer Support
Here’s where I assess my sign-up journey and give the overall score for the help I received.
| What I checked | Score | Why this score? |
| Availability & Response Time | 4/5 | The availability of 24/7 live chat is beneficial; however, the absence of phone support prevents this category from receiving a full rating. |
| Contact Options | 2/3 | Live chat and email support are available, but phone support is not offered. |
| Help Centre & Self-Service Options | 2/2 | The help centre is comprehensive and straightforward to navigate. |
| Mr Run provides reliable customer support services |
| Overall, there are no significant issues, and the site receives a rating of 8 out of 10. |
Popularity & User Testimonials
As a new casino in 2025, there are limited player reviews available for Mr Run. However, it is operated by White Hat Gaming, which manages other established casinos in New Zealand, such as Jonny Jackpot and Captain Spins, and has a recognised reputation for quality and fairness.
| Mr Run is a new brand from a trusted family |
| Based on the operator’s stellar reputation, I’m giving it a 5 out of 10. |
Can you Run to Mr Run Casino to Play?
The quality of new casinos can vary, but Mr Run has a solid launch. White Hat Gaming runs it and offers a decent game library, regularly updated promotions and a good welcome bonus. The site is regulated under recognised licenses, and has various responsible gambling tools for a safe gaming environment. Some small concerns include a high minimum deposit and a lack of phone support. Overall, it stands as a well-structured choice for players in New Zealand.
Other Casinos To Play at if You Like Mr Run Casino
Additional casino reviews are available, including other platforms comparable to Mr Run.