The Big5Casino website offers over 500 slots and table games for you to enjoy. They started operating in 2018 and gained a fair following. The site uses euros to do all their transactions, but you can deposit in NZ$, which are then converted.
What you’ll find in this Big5Casino review
Our reviews are based on honest, unbiased opinions and information to help you decide whether you should trust this casino. Here’s what we look out for in the casinos we analyse:
- Licensing and safety
- Bonus Offers
- Registering a new Account
- Payment methods
- What their game selection looks like
- How Withdrawing Works
- Responsible Gambling
Big5Casino licensing, safety and trustworthiness
The most important thing to check out before playing at any casino, is whether it is licensed and trustworthy.
Let’s take a look at how Big5Casino makes sure its players can play securely.
Big5Casino – Complete list of licences
It’s crucial for any online casino to be licensed. Big5’s license falls under the Malta Gaming Authority and the Curacao e-Gaming Authority. They are also registered under the Malta Data Protection Manager. It’s an extra layer of protection that falls under the Data Protection Act.
What makes Big5Casino safe
The casino has all the industry-standard protections you can expect from an online website that transfers financial information. The 128-bit SSL encryption software keeps all of your data safe from outside sources that might seek to view it.
|Everything checks out|
|The casino uses industry-standard security measures to protect your data. There are no indications of an untrustworthy casino and players seem to be happy enough.|
Welcome offers and promos – Grab a bonus at Big5Casino
How does this casino welcome its new players? Stick around and let’s find out!
New player bonus: 100% Up To $850
Big5Casino offers a 100% match on your deposit up to $850 as a Welcome Bonus.
Big5Casino free spins offer
You can also benefit from a 5 Free Spins Sign Up Bonus when registering an account with Big5Casino.
You can also choose to opt into the 500 free spins, which are divided into bundles of 50 over ten days, if you deposit at least $55 your first time.
Big5Casino no deposit bonus
The casino does not offer a no deposit bonus at the time of the review.
Big5Casino cashback bonus
The casino does not offer a cashback bonus at the time of the review. We will be updating this section, should this casino start offering a cashback bonus.
Promotions and tournaments
There is a promotions tab on the site that lists all the other promotions offered by the casino, including weekly bonuses with or without free spins, as well as tournaments you can enter.
The loyalty program on the site is similar to those of other online casinos. At Big5, you progress through levels determined by a points system based on stakes and wins. Starting at Buffalo and then moving to Leopard, Rhino, Elephant, and Lion. Each level comes with its own reward. That might be deposit bonuses or a personal advisor and dedicated phone line.
The website is not clear on the exact percentages or numbers connected with each level. Having these numbers available before signup might draw more customers. Big5 is still ahead of other casinos that provide no VIP program or VIP bonuses at all.
|All the bonuses covered|
|The casino offers all the types of bonuses usually found on casino sites. The weekly promotions and tournaments are a huge draw and the more you play in them, the higher you will move on the loyalty tiers. The website could be more clear about what exactly the rewards are on the different levels. 4.5/5|
How to register a new account with Big5Casino
You can access the signup page easily from the top of the page. All you have to do is fill in the necessary details, including your email and preferred language. Once you have verified the email address, you are guided through the step-by-step process of identity verification and financial information.
Signing up and making your first deposit is very easy, as the casino wants your business. You will do well to time your sign-up with the casino’s Live Chat hours in case you run into trouble.
So, what are you waiting for? Join Big5Casino now!
Documents and information you need to share with Big5Casino to open an account
To open an account, you need to fill in an application form on the casino’s website, with the following details:
- Date of birth
- Email address;
- Phone number;
- Residential address;
- Username and Password
|It’s all really easy|
|The process of registering as a new client is quick and easy and will not be the reason you turn away from the website.|
Big5Casino payment methods
Options abound when it comes to making deposits on the Big5 website. Making a withdrawal is a little harder.
The casino requires you to use the same method for deposits and withdrawals. Debit and credit cards are not eligible for payouts so if you made a deposit with a bank card, you will have to choose a different withdrawal option.
|Payment Method||Min Deposit||Max Withdrawal||Average Deposit Time||Average Withdrawal Time|
|VISA||$10||N/A||Instant||Withdrawal is not offered through this method|
|Mastercard||$10||N/A||Instant||Withdrawal is not offered through this method|
|Bank Transfer||$10||$10||Instant||48 hours|
|Neteller||$10||$10||Instant||0 – 48 hours|
|Skrill||$10||$10||Instant||0 – 48 hours|
|Although the payment methods for the casino aren’t the most varied out there, The casino has enough payment options to satisfy players. However, many people gauge the reputation of a casino by its variety of payment partners. The casino might miss out on prospective clients who are not willing to overlook the limitation.|
Cryptocurrency available at Big5Casino
No crypto payment methods are available at Big5Casino at the time of writing this review.
Games you can play at Big5Casino
The website is stocked with over 500 games, from table games to slots, live casino games, and scratch cards. The slots include the Book of Dead and Gonzo’s Quest, which have exciting twists and turns for a player to discover.
If video slots are not for you, there are also table games available. These include Poker, Baccarat, Roulette, and Blackjack. You do not have to go with the classic table games because the site has themed versions of the table games as well. Scratchcards and jackpots help to round out the list.
Exclusive games and branded tables
Online casinos regularly partner with providers to release exclusive games, and Big5Casino is no exception. Let’s take a look at some of the games you can play at this casino.
Recommended slots you can play at Big5Casino
Exquisite live dealer table available in Big5Casino
If you miss playing in an old-school walk-in casino, try the live table games. With over 310 live table games, players are sure to enjoy sitting at these virtual tables and try their hand at winning big!
Game shows you can play in Big5Casino
Big5Casino is home to amazing game shows such as Pragmatic Play’s PowerUP Roulette!
According to Pragmatic Play, this new game is the same as Roulette, but with “a modern twist for a Live Casino audience.”
Popular game developer NetEnt hosts the live casino games and develops slot and table games in all the other categories. However, they are not alone and are joined by 32 other developers that include Play’n GO, Microgaming, Big Time Gaming, Pragmatic Play, and Red Tiger.
|An average selection|
|The selection of 500 games available on the Big5 website is not among the greatest out there but it isn’t thin either. Supported by a variety of popular developers, it is safe to assume that most players will find something they can enjoy.|
Time to collect your winnings? Here’s how to withdraw your money from Big5Casino
Casinos do not want you to withdraw money from your account. They want you to spend more time enjoying the site by betting on their games. The whole withdrawal process is geared towards giving you time to change your mind and cancel a withdrawal.
Step by step guide on how to withdraw from Big5Casino
- Make sure your personal information is correct
- Write the amount you wish to withdraw at the Cashier
- Type in your bank details.
Big5Casino insists that you withdraw your payout in the same way you made your deposit. If the same payout method isn’t available, you can go for a different option.
Look at the fees involved with the various methods to make an informed choice.
Other important information to know when withdrawing
E-wallets may be instant, but you may have to pay a fee based on the withdrawal amount. The Big5Casino site states that they will charge up to 10% for e-wallet services.
|Easy in but not out|
|As with many other casinos, the withdrawal methods of Big5Casino are limited compared to the deposit options. The casino wants you to play with your winnings and not remove them. They apply pending periods and fees even for instant payouts.|
Big5Casino’s customer support
|Live Chat||24/7||0-5 minutes|
The fastest way to find an answer to a burning question is to refer to the terms and conditions page and FAQ section that is always available. If you can’t find it there, you have access to a live chat service.
You can also send an email to firstname.lastname@example.org or fill in the form on the site’s contact us page.
|If you are not willing to browse the casino’s FAQ and terms and conditions for answers outside of operating, you will have to wait for someone to help you.|
You can send an email anytime but no one can guarantee how soon you will get an answer.
The mobile experience
Although there is no Big5Casino mobile app, the platform is fully mobile-friendly.
You don’t have to download anything, simply visit the official site through your mobile browser.
|Disappointingly enough there was no mobile app|
|Although the casino and its services are easily accessible even on smartphone, we were disappointed at the lack of a mobile app for Big5Casino.|
The adrenaline rush and visceral reactions to the games on an online casino may cause gambling addiction. All registered casinos are licensed and hence, participate in a responsible gambling programs and set policies.
The most important thing any player has to keep in mind that gambling is meant to entertain, and it’s not a get-rich-quick scheme. Don’t use your rent money to play in the casino. The rule is to play with money that you don’t mind losing.
The Big5Casino site has a Problem Gambling Survey to help guide you if you’re unsure of your need to gamble. You’ll need to log in to your account to access this tool.
Big5, like other casinos, has exclusion options. You can opt into a freeze period for up to six months, or they can block you from the site altogether. The player has the option of requesting any of these at any time.
At NZCasino we also take Responsible Gambling very seriously. If you feel you need help with any gambling problems you might have, we invite you to read our page here.
|It’s on you!|
|The gambling survey on the website can be a useful tool for both the player and the casino in terms of responsible gambling. The listed resources for gambling assistance is a great place to start if you need help|
Awards and recognitions
At the time of this review, Big5Casino has not won any awards or recognitions.
Are you ready for the Big5 experience?
We can see why some prefer to spend their time on the Big5Casino website. The design is straightforward, and nothing is hidden away or too difficult to find. We find navigating the website uncomplicated, and the design has no frills.
Bonuses and promotions are available weekly and not just at the welcome. You have the option to opt out of the tournaments and bonuses if you no longer want to adhere to wagering requirements. The VIP program is easy to understand and holds more rewards than others without any loyalty programs. Overall 4.8/5.
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