Luckstars Casino

Aim for the stars at this NZ online casino!

Luckstars Casino

Luckstars Casino
80
80
Rating
Popularity
Terms
Usability
Customer Service
VIP Program VIP Program
PayPal PayPal
Regular Offers Regular Offers
Live Chat Live Chat
- Bonus
500 Freespins Wagering 65x
18+ | Play Responsibly | | Begambleaware.org | New players only. 500 Free Spins on Starburst only. $5 min fund, $8 max win limit per 10 free spins, max bonus conversion equal to lifetime deposits (up to $250) to real funds, 65x wagering requirements and full T&Cs apply here. | Terms and conditions applies
80
Rating
Popularity

Although some players have heard about Luckstars NZ, it is a fresh casino with lots of potential.

73/100 Reviewed by NZcasino.co.nz

The terms and conditions are detailed but some parts feel confusing.

69/100 Reviewed by NZcasino.co.nz

The site is easy to navigate and games are easy to find, which greatly improves the gaming experience of NZ players.

85/100 Reviewed by NZcasino.co.nz

Even though support is responsive and helpful, Luckstars NZ doesn’t have live chat functionality.

76/100 Reviewed by NZcasino.co.nz

Summary

Luckstars is a licensed online casino for players in New Zealand. It offers over 500 games by reputable providers and two exciting promotions – free spin loot chests and deposit bonus wheel spins. However, it doesn’t offer live chat support and has strict wagering requirements. Nonetheless, it’s worth a try.
Over 500 exciting games
Wide variety of bonuses and regular offers
Top welcome offer with 500 free spins
No live chat support.
Strict wagering requirements.

Details

Name
Luckstars Casino
Website
https://www.luckstarscasino.com/
Launched
31/07/2022
Licenses
Alderney Gambling Control Commission
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots

Providers

Payment

Payment options

Maestro Maestro
MasterCard MasterCard
PaySafeCard PaySafeCard
Skrill Skrill
VISA VISA

Deposit

Minimum deposit
$5

Withdrawal

Minimum withdrawal
$20

Customer Service

Email

Email support
Email address

Luckstars Casino Review

Luckstars is an online casino founded in 2020. The casino is fast becoming popular in New Zealand due to its high-quality game selection, interesting promotions and intuitive design. 

Looking to learn more? Check out our Luckstars review and find out our verdict about this NZ online casino.

How We Reviewed Luckstars Casino

These reviews are created so players can learn about the best online casinos in New Zealand. For real results, we developed a thorough testing method that focuses on several key parameters, which are:

  1. Licences – Is the casino licensed? Does it make players feel safe?
  2. Promotions – What offers can you grab? Do they have restrictions?
  3. Registration – How can you create an account? Is there anything you should know?
  4. Payment – What methods can you use? What are the limits?
  5. Games – How many games does the casino have? Are there any exciting features?
  6. Withdrawals – What withdrawal methods are available? Is there a minimum amount?
  7. Customer Care – How can you contact customer service?

Luckstars – Licensing, Safety, and Trustworthiness

This online casino is licensed by the Alderney Gambling Control Commission. This UK-based commission is considered one of the most reputable, which helps Luckstars solidify its reputation as a fair and trustworthy casino.

Luckstars’ licences

  • Alderney Gambling Control Commission – Licensed since 2020.

Why is Luckstars safe?

Luckstars relies on three basic principles to make players feel safe, which are regularly checked by gambling commissions. Here’s how the casino protects players:

  • Fund protection – The casino protects the funds of players through encryption techniques. This way, no one can access your hard-earned money, not even the casino;
  • Privacy – Strict KYC and GDPR procedures dictate how the casino stores its players’ details;
  • Fairness – Games are independently tested to ensure fairness. Testing is done by third-party auditors, like eCOGRA.
Luckstars is all about protecting players
Licensed casinos must follow strict regulations to ensure the protection of players. Luckstars wants players to have a safe experience.

Luckstars Bonus, Welcome Offers, and Promos

Casino bonuses can get boring, as they all follow the same recipe – deposit bonuses plus free spins. Fortunately, Luckstars has an interesting welcome offer based on the concept of loot boxes. If you’re lucky, you may get a better bonus. Check our verdict below:

Welcome bonus – Up to 500 free spins on Starburst

Players who deposit a minimum of $10 are eligible to open an exclusive loot box at Luckstars. The top prize is 500 free spins on the Starburst slot. Here’s what you should know about this promotion:

  • Wagering requirement of 65x – Players must play through their total (deposit plus bonus) amount 65 times before withdrawing. 
  • Maximum wins from free spins – Wins are limited to $8 per 10 free spins.
  • Bonus conversion – Your win can’t exceed your lifetime deposits, up to $250.

Alternatively, you can deposit $20 for a chance to win a deposit bonus of up to 1,000% with the wheel spin bonus. This offer also has a 65x wagering requirement.

Free spins offer at Luckstars

Luckstars has a weekly free spins bonus available to all players. Deposit a minimum of $20 and enter the promotional code to enjoy this offer. As with other bonuses, free spins have a 65x wagering requirement, and wins are limited to $8 per every 10 spins.

No deposit bonus at Luckstars

You can’t grab a no deposit bonus at this online casino. Only players that deposit can claim these offers.

Cashback bonus at Luckstars

Cashback bonuses are currently not available at Luckstars. Stay tuned, as we’ll regularly update this page.

Tournaments and Promotions at Luckstars

Tournaments aren’t very common at Luckstars, but this doesn’t mean you can’t have fun with other promotions. The casino has many regular offers, ranging from daily prize pools, such as Cash Drop and Drops & Wins, to exciting deposit bonuses and weekly happy hours. 

Enter Luckstars’ VIP Program

Luckstars’ VIP program is different from other casinos’ loyalty schemes. Instead of winning XP points, players must complete achievements to climb through the different ranks. Every new level grants players a reward – free spins, cash prizes, and more.

Luckstars’ bonuses are fun but extremely limited terms
This online casino has a wide variety of interesting bonuses. However, the requirements are very strict, and winnings are severely limited.

How to Register at Luckstars

Follow the steps below to create a new account at Luckstars NZ quickly:

  1. Visit Luckstars and click “Join Now”;
  2. Type your name, date of birth, email, and phone contact;
  3. Accept the terms and conditions;
  4. Type your home address;
  5. Choose a username and create a password;
  6. Confirm your details.
Registering at Luckstars Casino NZ Players Personal Information, Contact Information, Date of Birth and Accept Terms and Conditions
Insert the information needed to open your account with Luckstars Casino!

Documents and information needed to verify your account

Players only need to verify their accounts when making a withdrawal. Here are the documents required:

  • Passport or ID;
  • Proof of address;
  • Debit card proof.
Luckstars lets you get started in under a minute
Creating an account at Luckstars is effortless. And the best part is that you won’t need to verify your account until you withdraw.

Luckstars’ Payment Methods

You can use debit cards, e-wallets, or vouchers to deposit at Luckstars. See which methods you can use and their limits in the table below:

Payment MethodMinimum DepositMaximum WithdrawalAverage Deposit TimeAverage Withdrawal Time
VISACAD 10No limitInstantUp to 5 days
MastercardCAD 10No limitInstantUp to 5 days
MaestroCAD 10No limitInstantUp to 5 days
PaysafecardCAD 5N/AInstantN/A
SkrillCAD 10No limitInstantUp to 48 hours
Luckstars has good payment methods, but it could have more variety
Even though it offers popular methods, Luckstars could benefit from more variety. We’d love to see additional e-wallets and bank transfer options.

Games Available at Luckstars

Luckstars has over 500 exciting games provided by reputable developers. The selection includes pokie games, table games like baccarat, and even live dealer options. There are also multiple bingo games and scratch cards available.

Exclusive titles and branded games

Online casinos regularly partner with providers to release exclusive games. Unfortunately, Luckstars hasn’t taken this step yet. Nonetheless, the casino has a fair offer of branded games, such as the Game of Thrones and Rick and Morty pokies.

Best Luckstars slots

Luckstars’ game selection may not be the biggest in New Zealand, but it still features many top-rated slots. You can find Starburst, Thunderstruck II, Reel King Megaways, and many other fan favourites. Visit the casino to learn more.

List of Games at LuckStars Casino for NZ Players
Here are some of the exciting and amazing games on offer for NZ players who join Luckstars!

Live dealer games at Luckstars

Luckstars’ live dealer game selection needs to be improved. Currently, the casino only offers 14 live table games, with an emphasis on blackjack and roulette.

Luckstars live game shows

There are no live game shows available at Luckstars.

Game providers

Luckstars’ games were created by the best providers in the industry. You’ll find amazing titles by award-winning developers such as NetEnt, Pragmatic Play, Microgaming, and Playtech.

Lucky Stars needs to improve its live game selection
Unfortunately, live games aren’t Lucky Stars’ strong suit. We’d love to see the operator focus on improving its selection.

Learn How to Withdraw From Luckstars

Luckstars accepts withdrawals with debit cards and Skrill. Players must verify their identity by submitting the required documents before requesting a withdrawal. After verification, you can easily withdraw your funds by following the guide below:

Complete guide on how to withdraw from Luckstars

It’s very easy to request a withdrawal at Luckstars. Here’s how:

  1. Log into your account;
  2. Go to your profile and click “Withdrawal”.
  3. Select your preferred method;
  4. Type the amount you wish to withdraw;
  5. Confirm.

Withdrawal tips and tricks

As we mentioned, you’ll need to verify your account before your first withdrawal. Here are other things you should know about withdrawals:

  • Minimum withdrawal – $20;
  • Wagering requirements – Players must complete the wagering requirements before withdrawing;
  • Fees – Withdrawals are subject to a $2.5 fee.
Luckstars’ withdrawals could be improved
There are only two withdrawal methods available – Skrill and debit cards. Additionally, withdrawals have an $2.5 fee, which is inconvenient.

Customer Support at Luckstars

You can only contact Luckstars’ customer support through email, as the casino doesn’t offer live chat or phone support. On the other hand, the staff is incredibly helpful and friendly. You can check the casino’s FAQ section for more information.

Contact:Average Answer Time
Emailnewzealand@luckstarscasino.com48 hours
Contacting support is a challenge, but at least the team is helpful
Finding Luckstars’ contact details on the website was difficult. However, after contacting support, we realised the team is extremely friendly and helpful.

Responsible Gambling

Gambling addiction is a serious issue, but luckily Luckstars is there to help its players. The casino offers many responsible gambling resources – helpful links, limit setting, breaks, and self-exclusion. You can get the support you need by visiting the responsible gambling section of the website.

Luckstars offers players the help they need
Luckstars cares about its players. If you feel you’re suffering from gambling addiction, you can rely on the website’s multiple tools to help you.

Industry Awards

As a relatively new online casino, Luckstars hasn’t won any industry awards or mentions. Visit this page regularly for more information.

Try Out Your Luck at Luckstars

Overall, Luckstars was a positive experience. The casino offers great games, highly diverse bonuses, and popular payment methods – the three most requested features. 

However, it could improve on a few aspects – Luckstars needs a larger live game section, better customer support, and less strict bonus requirements. We’ll keep you updated with the latest developments.

Casinos Similar to Luckstars

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Frequently asked questions

Luckstars is licensed by the Alderney Gambling Control Commission, which deemed the casino safe and secure.
Yes. New players can grab up to 500 free spins by opening a loot box.
Yes. Luckstars is available to all players in New Zealand.
You can’t deposit at Luckstars using crypto.
The minimum deposit at Luckstars is $5 with Paysafecard and $10 for the remaining methods.
You can contact customer service via the site’s Contact Us page.