SkyCity Online Casino Review
Yup, you heard it right, SkyCity has gone online! But is this version worthy of your time?SkyCity is now playable from anywhere in our island nation. The online site boasts 1,900+ games, oodles of promos, a bonus shop and a loyalty program. The ethos here is a no-nonsense gambling experience, but is that true? Check out the rest of my SkyCity Online Casino review to find out!
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SkyCity Online Casino Review
How we rate casinos here at NZCasino is an in-depth process, which follows 6 tried and tested steps. We do all the legwork to provide you with easy-to-digest facts and a clear overall rating.
Here’s the method which I used for this review:
- I verified the licensing, safety and overall trustworthiness of SkyCity
- I analysed all the bonus terms and promos at SkyCity Online Casino
- I checked the payment methods at SkyCity for ease of use and reliability
- I assessed the selection of games and SkyCity Online Casino’s usability
- I tested the SkyCity player support
- I judged the popularity of SkyCity and checked real player testimonials
SkyCity Online Casino’s Licensing, Safety and Trustworthiness
My SkyCity Online Casino review highlighted a gambling license from the MGA with account number MGA/B2C/880/2021. The MGA is a reputable regulator for Kiwis and this casino was of course launched as part of the SkyCity brand. Already well-known for 4 land-based casinos and resorts throughout Aotearoa and Australia.
| ⚠️AGE RISK WARNING: |
| The Gaming Act of Malta Chapter 583 and the Malta Gaming Authority forbid under-20s to gamble online at any of their licensed casinos in NZ. All casinos must verify the ages of players and not permit anyone under the age of 20 to use their services. |
SkyCity Online Casino Responsible Gaming
I was super wowed mates, to see such an array of responsible gambling tools. Plenty of limits which you can control (net loss, deposit, etc.) and heaps of tips to help you play safely. My SkyCity Online Casino review also revealed a dedicated team which monitors behaviour, offers support and uses AI to analyse playing patterns.
| ⚠️ ADDICTION RISK WARNING ⚠️ |
| Whilst gambling can be fun, it can also lead to harm. Always keep an eye on how gambling makes you feel. Some warning signs to look out for are chasing your losses, borrowing money and spending longer and longer gambling. If you feel you need some help, then we encourage you to reach out as soon as possible. Many free and confidential services in New Zealand can support you without judgement, such as: Gambling Helpline 0800 654 655 or PGF Services. |
My Rating of SkyCity Online Casino’s Trust & Safety
With such a strong reputation already in NZ, does the trustworthiness spread to the online site?
| What I checked | Score | Why this score? |
| Licences | 10/10 | Verified MGA license. The casino has been operating for 6 years and is part of a recognised group, Silvereye Entertainment Limited. The Gaming Innovation Group (GiG) is the operator and has a long and proven history in iGaming. |
| Security Measures & Data Protection | 3/5 | The site operates within the EU data protection framework. It does not support 2FA, but does use SSL encryption and a firewall. I’d like to see more details and better transparency regarding these though. |
| Responsible Gambling Tools | 10/10 | I was super impressed with this. Plenty of limits, exterior help links, AI detection software and a dedicated team of agents on hand. |
| It was almost full marks but some transparency is required! |
| I’d prefer to see the security details made available but nevertheless the score is 23 out of 25. |
SkyCity Online Casino’s Bonus Terms and Promos
Yup it’s time to examine what casino bonuses are on offer for Kiwis. I’ve also examined the smallprint so we can find out if these deals are straight up or not.
| ⚠️BONUS RISK WARNING |
| The welcome bonus requires wagering of 35x the amount of the bonus, before withdrawal. For example, the first bonus of $200, requires wagering of $7,000 ($200 x 35). Given the average RTP of casino games, you may lose $280 while trying to clear this bonus. You can claim each deal with a minimum deposit of $20 and you have 7 days to complete wagering. Only specific games contribute to wagering at varying rates. Please check the game contribution list on the official SkyCity site. The maximum permitted bet whilst using the bonus is $5. Other terms and conditions apply. We recommend that you carefully read the full terms of the bonus before claiming. |
SkyCity Online Casino’s Welcome Bonus
New Zealanders can look forward to a 3-part welcome offer which is worth up to $1,000 in deposit bonuses and 1,000 SkyCoins!
You can claim each deal with a minimum deposit of $20:
- 1st deposit: 100% up to $200 + 200 SkyCoins
- 2nd deposit: 75% up to $300 + 300 SkyCoins
- 3rd deposit: 50% up to $500 + 500 SkyCoins
You won’t need a promo code to get these offers; I selected them at the point of each of my deposits. The wagering requirements meet the NZ casino average at 35x the bonus – nice one.
Alongside this, our readers can grab an exclusive top-up offer of 50 free spins with a first deposit of at least $20. These free spins have a 30x wagering requirement, which must be completed within 30 days. Free spins will be awarded on 25 Coins Grand Gold Edition.
Free Spins Offers at SkyCity Online Casino
Sorry mates but the welcome offer didn’t include any free spins.
Free Spins for Existing Players at SkyCity Online Casino
Every Friday you can deposit $20 and get 50 free spins or $50 for 100 free spins. If you top up with $100+ then you’ll get 30 Super Spins worth a dollar each and wager-free!
SkyCity Online Casino Cashback Bonus
This one’s available for live casino fans every Thursday! If you wager on any Pragmatic Play live table you could claim up to $200 in cashback on your net losses. This is paid in real money without wagering requirements.
Does SkyCity Online Casino Offer a Loyalty Program for Kiwis?
Yup! Your wagers will contribute towards earning Club Points in The Online Club. These will help you move up the tiers with random rewards for each level-up. You could get free spins, cash, super spins as well as unlocking exclusive promos.
The SkyShop
This is definitely worth a squizz. For every $10 you deposit you’ll get 10 SkyCoins. If you climb higher in The Online Club, you’ll get an enhanced rate of coins, plus extra when you level up. The SkyShop is where you can find seasonal rewards to buy, calendar events and other exclusives.
More SkyCity Online Casino Promotions and Tournaments
At the time of my SkyCity Online Casino review there were even more deals for Kiwis:
- Each Monday deposit between $20 and $100+ and claim up to $100 in reload bonuses.
- Deposit and get a Mystery Jackpot Box every Tuesday, which could reward you with free spins, bonuses or cash.
- Every Wednesday, opt in for a loyalty boost and each $10 you deposit will get you 50 points!
The only thing lacking here are tournaments, even a few software developer ones wouldn’t go amiss, eh?
My Rating of SkyCity Online Casino’s Bonus Terms & Promotions
Ready to see what I sussed out in the smallprint?
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 5/5 | Clearly displayed, player-friendly and easy to read. I didn’t find any max win or max conversion restrictions. |
| Wagering Requirements | 4/5 | The wagering requirements are 35x the bonus amount, which are average for many NZ casinos. I am awarding an extra point as there are some wager-free spins on offer. |
| Ongoing Promotions | 4/5 | There’s plenty to keep you entertained with weekly offers, the bonus shop and loyalty club. Some deals are claimable with a $10 deposit too. I’m removing one point though as there were no tournaments at the time of my review. |
| SkyCity Online Casino serves up a sweet as selection of offers for new and existing players! |
| This section scores a decent 13 out of 15. |
Payment Methods & Account Fairness at SkyCity Online Casino
I was pleased to see a straight-up set of banking options for Kiwis. I was extra happy that NZD is supported and there are no fees for payments.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Mastercard | $10 | None | Instant | Up to 24 hours |
| Visa | $10 | None | Instant | Up to 24 hours |
| PaySafeCard | $10 | N/A | Instant | N/A |
| Skrill | $10 | None | Instant | Up to 24 hours |
| Neteller | $10 | None | Instant | Up to 24 hours |
| ApplePay | $10 | None | Instant | Up to 24 hours |
| Bank transfer | $10 | None | Few minutes | Up to 24 hours |
| Worldpay | $10 | None | Instant | Up to 24 hours |
| ⚠️FINANCIAL RISK WARNING |
| Gambling with real money always involves a risk that you will lose. So it’s important to never view gambling as a way to make money. Casinos always have the advantage due to the house edge and most players lose money over time. Our advice is to set strict limits before you play and stick to them. As well as only gambling with the money that you can afford to lose. |
Are Cryptocurrencies Available at SkyCity Online Casino?
Yeah nah mates, at the time of my review, SkyCity Online Casino didn’t support cryptos.
How To Withdraw From SkyCity Online Casino
- Click on ‘Menu’ and then ‘Withdraw’
- Input the amount
- The method will be highlighted according to how you made your last deposit
- Confirm you are happy and that’s it!
Other Important Information
The minimum you can withdraw is $20 and when it comes to the max? There are no limits.
Also, if you have a preferred payment method which isn’t listed, you can ask support if it can be added. Top!
Documents and Information You’ll Need To Share With SkyCity Online Casino
You may be asked for verification documents at the point of account creation or when you reach the equivalent of €2,000 in deposits.
- Photographic ID: passport, ID card or driver’s license
- Proof of address: utility bill or bank/credit card statement
My Rating of SkyCity Online Casino’s Payment & Account Fairness
Time for me to double down on the terms and get through all that smallprint!
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | $10 deposit and $20 for a withdrawal are average amounts. |
| Accepted Payment Methods | 4/5 | A good mix though I have removed 1 point as cryptos are not supported. |
| Account Rules and Player Rights | 4/5 | A $5 per month fee will apply if your account is inactive after 12 consecutive months. Please be aware this fee may reduce any remaining balance, if your account remains dormant. Fees will be communicated with you beforehand, so to avoid unexpected charges please be aware of this policy. |
| Withdrawal Speed and Processing Times | 3/5 | These can take up to 24 hours, which isn’t too bad. |
| Generally ok with a solid payment method collection but cryptos are missing! |
| I’d also like to see lower minimum payments, though on a whole things are pretty fair here. This results in a 14 out of 20. |
SkyCity Online Casino’s Game Library & Usability
Well mates, my SkyCity Online Casino review uncovered 1,900+ casino games, and lots of variety!
| ⚠️CASINO GAMES WARNING |
| Casino games are for entertainment purposes only and are classed as games of chance. All casinos have an advantage over players with a mathematical edge and most players lose money over time. We advise you to only play at casinos licensed by recognised regulators. Games at these casinos are licensed too and their fairness is tested by 3rd party specialists. Each game has its own rules and RTP which you should check before playing. It’s also a good idea to verify any bonus wagering contribution rates. |
Does SkyCity Online Casino Offer any Exclusive Games?
Sure thing! The casino has collaborated with Pragmatic Play for the SkyCity Bonanza and 1×2 Gaming with SkyCity Branded Megaways.
Pokies You Can Play at SkyCity Online Casino
There’s an impressive collection of pokies with many varied themes, mechanics, RTPs and paylines. But the filtering for these could be better. Nevertheless I still enjoyed myself on the likes of Book of Dead, Gates of Olympus and Wolf Gold. The jackpot selection is fantastic and you’ll find plenty of Mega Moolah games and WOWpots.
SkyCity Online Casino’s Live Dealer Tables
You can indulge your live casino passions to the max with 300+ games! I spotted heaps of baccarat, poker, blackjack, roulette and dice games. The only thing missing were Craps tables. My faves in this section include Lightning Blackjack, Auto Roulette VIP and Super Sic Bo.
Game Shows at SkyCity Online Casino
Evolution makes up the majority of the game show lobby, which is no bad thing! It means you’ve got access to all the faves including Deal or No Deal, Crazy Time and Dream Catcher.
What Other Types of Games Can You Play at SkyCity Online Casino?
I’ll just lay these out for you:
- Live bingo
- Slingo
- Scratchies
- RNG tables
Popular Game Providers at SkyCity Online Casino
The main pokie software developers include NetEnt, Pragmatic Play, Hacksaw, Games Global and Play’n Go. Whereas the live casino is predominantly hosted by Evolution and Pragmatic Play live.
My SkyCity Online Casino Mobile Experience
At the time of my review, SkyCity Online Casino didn’t have a native mobile app. There are apps on the respective stores but these relate to the land-based casinos and resorts. I logged into my account using Google Chrome and used the mobile casino app instead. It’s ready to go for any OS and has the same simple layout as the desktop.
My Rating of SkyCity Online Casino’s Games Library & Usability
It’s time to check those scores!
| What I checked | Score | Why this score? |
| Games Library and Navigation | 8/10 | I’m awarding a few extra points due to the live bingo, Slingo and scratchies collections. These are great additions to have alongside the pokies and live casino. Some points are lost due to the lack of filtering. |
| Software Providers and Game Integrity | 3/5 | The variety is excellent but there isn’t a filter for these. I didn’t find explicit mention on the site of 3rd party testing or game fairness certification. To ensure fair play, you should verify independently whether the games on SkyCity are audited regularly and independently by recognised testing authorities. |
| User & Mobile Experience | 4/5 | The site functions well and has a sleek classy design which emulates the land-based casino vibe. There isn’t a native app but the casino mobile site works equally as well. |
| Just a little more work is required! |
| The scores are still a respectable 15 out of 20. |
SkyCity Online Casino’s Customer Support
I was glad to see that this is offered 24/7 and there are clear links to launch the channels. I engaged with a variety of agents and had no issues with the quality of support. Live chat will disconnect automatically though in 3 minutes of no response from you, so take care.
| Contact: | Average Answer Time | |
| [email protected] | Within a few hours | |
| Live chat | 24/7 | A few minutes |
Languages: English.
Help Centre: Yep, filled with FAQ’s and links for email and live chat.
Other resources: There’s a blog which is regularly updated with pokie reviews, tips and guides on how to play games.
My Rating of SkyCity Online Casino’s Customer Support
Here’s where I assess my sign-up journey and give the overall score for the help I received.
| What I checked | Score | Why this score? |
| Availability & Response Time | 5/5 | 24/7 with reasonable response times. |
| Contact Options | 3/3 | Live chat and email. Easy to locate with either the live chat floating icon or by following links. |
| Help Centre & Self-Service Options | 2/2 | Fully equipped and with a search function for easier use. |
| SkyCity Online Casino has thought of everything when it comes to support! |
| No grumbles from me here mates, and it’s a straight 10 out of 10. |
Popularity & User Testimonials
I found several discussions and reviews of SkyCity Online Casino. These included positive testimonials and some complaints relating to slow payouts, which the site has addressed. It’s pretty good going really for a casino that’s been around since 2019.
| SkyCityOnline Casino is so far doing ok out there! |
| This gives a decent 7 out of 10. |
An Iconic Name in the NZ Gambling Community, but Is the Online Version Any Good?
Often popular land-based casinos go online and it’s bad, reeaaaal bad. But not so here. The online site serves up a robust selection of games and bonuses which you may find appealing. I found the wagering requirements were typical for the industry and the loyalty program is open to all, not just the high-rollers. I think the main limitation is the absence of crypto payments.
Other Casinos To Play at if You Like SkyCity Online Casino
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Frequently asked questions
With a UK degree in media, Chloe has worked in marketing and communications for over 8 years. She's our very own wordsmith pro. Though new to the casino industry, she has a keen eye for detail and creates engaging and informative content daily. When it comes to casino games, Chloe has a passion for slots, particularly candy-themed ones!