MrJones Casino Review
Mr Jones has opened the doors of his casino to Kiwis, but what does it have to offer you?MrJones Casino has 6,300+ games which feature pokies, live casino games, bingo, Crash and plenty more. The platform also offers a VIP program, regular cashback and tournaments with cash prize pools! Check out the rest of my MrJones Casino review for a full analysis.
VIP Program
Skrill
Regular Offers
Live Chat
Summary
Details
Casino features
Language Support
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Payment
Payment options
Bitcoin
Bitcoin Cash 
Dash 
DogeCoin 
Ethereum 
Fantom 
Litecoin 
MasterCard
Neteller
Polygon 
Ripple 
Shiba Inu 
Skrill
Terra 
TerraUSD 
Tether 
Tron 
USDP Stablecoin 
VISA
Deposit
Withdrawal
Customer Service
Live chat
MrJones Casino Review
Looking for some more info on how we analyse casinos? We use a 6-step testing process which allows us to give you all the facts. I’ve included these steps below:
- I reviewed MrJones Casino’s licensing, safety and trustworthinessÂ
- I analysed the bonus terms and promos at MrJones Casino
- I checked MrJones Casino’s payment methods for smoothness and reliabilityÂ
- I analysed MrJones Casino’s game selection and usabilityÂ
- I tested the MrJones Casino customer support
- I judged the popularity of MrJones Casino and checked real NZ player testimonialsÂ
MrJones Casino Licensing, Safety and Trustworthiness
Scrolling to the bottom of the site, I found the MrJones Casino gambling license. This is issued by Anjouan Gaming with the licence number ALSI-202409025-FI2. Please verify this for yourself directly on the regulator’s site. The operator is ChapChap Technologies Ltd, who are registered in Anjouan with company number 15788.
AGE RISK WARNING
18+ only. Anjouan Gaming forbids anyone under 18 from playing at its licensed casinos. Each licensed operator must verify the ages of players and refuse service to minors. If you are under 18, please do not gamble.Â
Responsible Gambling at MrJones Casino
My MrJones Casino review revealed a weak level of responsible gambling tools. There are no limits for players to use, such as deposit, loss or wager. Time-outs and self-exclusion are available, but you will need to email support to request these. Other than that, there is a brief self-assessment and a handful of tips to help promote safe play.
ADDICTION RISK WARNING
Gambling can be an entertaining activity, but for some people it can cause harm and create problems. It’s important to check in with your feelings surrounding gambling and keep an eye on your activities. There are some warning signs that you can look out for:
-Chasing your losses
-Borrowing money for gambling
-Hiding your gambling from friends and family
-Finding it difficult to stop and log off
-Using your rent and bill money for gamblingÂ
If you don’t feel great and you are struggling, then we advise you to seek some support. This can be speaking with a loved one or reaching out to any of the help organisations in NZ which offer free guidance. Such as Safer Gambling Aotearoa and the Gambling Helpline 0800 654 655 (24hrs).
My Rating of MrJones Casino’s Trust & Safety
It’s time to check in and view those scores!
| What I checked | Score | Why this score? |
| Licences | 10/10 | MrJones Casino uses a valid licence from Anjouan Gaming. |
| Security Measures & Data Protection | 3/5 | At the time of my MrJones Casino review, the site’s terms state that it uses SSL encryption, but the level is not specified. 2FA isn’t available, but there is a data privacy policy which complies with the EU GDPR. |
| Responsible Gambling Tools | 4/10 | Points are lost due to the lack of personal account limits and the overall weak stance on safer gambling. |
MrJones Casino needs to strengthen its commitment to responsible gaming
Score: 17/25.
MrJones Casino Bonus Terms and Promos
(Offers are valid for NZ players 18+ only. Full terms and conditions apply to all bonuses and promos, please review these on the MrJones Casino site before claiming)
MrJones Casino offers Kiwis a selection of casino bonuses, from sign-up deals to regular promos. Here’s where I evaluate everything on offer and take into consideration the wagering requirements and overall fairness.
BONUS RISK WARNING
The welcome bonus can be claimed with 4 minimum deposits of $20, by selecting each offer at the point of deposit. Each bonus requires you to wager the total sum of your deposit and bonus amount, 30x within 15 days, before you can make a withdrawal. For example, if you deposit $20 and receive a $60 bonus, you will need to wager $2,400 ($20+$60= $80 x 30 = $2,400). There is a significant risk that you will lose money whilst trying to complete the wagering of this offer. Different games contribute at different rates to wagering progress – so please verify these on MrJones Casino before you start to play.
The maximum you are permitted to bet whilst using a bonus is $10. The maximum amount you can win from each of the deposit bonuses is 20x the amount of your qualifying deposit.Â
Terms and conditions apply to this offer, and we advise you to review these before claiming.Â
MrJones Casino Welcome Bonus
Well mates, to get you started there’s a 4-part welcome offer worth up to $5,200! Each deal can be claimed with a minimum deposit of $20:
- 1st deposit: 300% up to $1,200
- 2nd deposit: 100% up to $1,000
- 3rd deposit: 100% up to $1,000
- 4th deposit: 200% up to $2,000
MrJones Casino Free Spins Offer
At the time of creating this MrJones Casino review, there was a seasonal calendar with daily rewards. These included free spins, reload bonuses and special cashback deals.
MrJones Casino Cashback Bonus
Claim 20% up to $10,000 in cashback each week, based on your deposits and losses. The amount you will receive is linked to your VIP level, and the cashback is subject to 10x wagering.Â
MrJones Casino VIP Program
All new players kick off on the Bronze VIP level, and there are further Silver, Gold and Diamond tiers. Your progress is based on a combination of deposits and wagers, and perks can include:
- Increased withdrawal limits
- Weekly bonuses (Subject to terms and conditions)Â
- VIP manager
- Priority customer supportÂ
- No deposit bonuses
- Quicker document verification process
- Lower wagering requirementsÂ
- Enhanced max winning limits on bonusesÂ
MrJones Casino Promotions and Tournaments
There are plenty of regular tourneys which offer various cash prize pools with weekly, monthly and seasonal contests.
My Rating of MrJones Casino’s Bonus Terms & Promotions
Here’s where I’ve broken down each section of the bonus experience:
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 3/5 | Terms are available at the bottom of each page, and should also be clearly stated next to each offer.  There are maximum win restrictions on all rewards, based on either your qualifying deposit or bonus received. |
| Wagering Requirements | 2/5 | The wagering requirements vary depending on the type of reward. Deposit bonuses are 30x the bonus and your deposit, whilst cashback is 10x, and no deposit bonuses are 60x. |
| Ongoing Promotions | 4/5 | There is the VIP program, seasonal promos and tournaments for regular players. I think more deposit reloads wouldn’t go amiss! |
Take care with those max win limits and potentially hefty wagering requirements!
Score: 9/15.
Payment Methods & Account Fairness at MrJones Casino
There are just a few payment options available for New Zealanders but thankfully, cards and eWallets top the bill! The minimum deposit is $20.
| Payment Method | Minimum Deposit | Maximum Monthly Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Visa | $20 | $10,000 | Instant | 24-48hrs |
| Mastercard | $20 | $10,000 | Instant | 24-48hrs |
| Neteller | $20 | $10,000 | Instant | 24-48hrs |
| Skrill | $20 | $10,000 | Instant | 24-48hrs |
FINANCIAL RISK WARNING
Whenever you gamble, there is a risk to your finances, and winning is not guaranteed. This is why gambling shouldn’t be viewed as an investment and should only be carried out with the money you can afford to lose. Casinos have a house edge, which enables them to have a mathematical advantage which results in most players losing over time. Please always play responsibly.Â
Cryptocurrencies at MrJones Casino
Wowsers mates, MrJones Casino accepts payments from ANY type of crypto. I have listed the most popular below, but the full total is 150+, with deposits starting at the equivalent of $20.
| Cryptocurrency | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| USDT | $20 | $10,000 | Instant | 24-48hrs |
| Bitcoin | $20 | $10,000 | Instant | 24-48hrs |
| Ethereum | $20 | $10,000 | Instant | 24-48hrs |
| Litecoin | $20 | $10,000 | Instant | 24-48hrs |
| USDC | $20 | $10,000 | Instant | 24-48hrs |
| DigiByte | $20 | $10,000 | Instant | 24-48hrs |
| Toncoin | $20 | $10,000 | Instant | 24-48hrs |
| Horizen | $20 | $10,000 | Instant | 24-48hrs |
| Tron | $20 | $10,000 | Instant | 24-48hrs |
| Verge | $20 | $10,000 | Instant | 24-48hrs |
| Zcash | $20 | $10,000 | Instant | 24-48hrs |
| Bitcoin Cash | $20 | $10,000 | Instant | 24-48hrs |
| Solar Network | $20 | $10,000 | Instant | 24-48hrs |
| Shiba Inu | $20 | $10,000 | Instant | 24-48hrs |
| Dogecoin | $20 | $10,000 | Instant | 24-48hrs |
| Chainlink | $20 | $10,000 | Instant | 24-48hrs |
| Ravencoin | $20 | $10,000 | Instant | 24-48hrs |
How To Withdraw From MrJones Casino
- Click on your account profile, then select ‘Withdrawal’
- Highlight the method (fiat or crypto wallet)
- Check that your crypto wallet address is correct
- Choose the amount
- Click ‘Confirm’
Other Important Information
You can withdraw a minimum of $100 with either NZD or cryptos. This is a large amount when compared to other NZ casinos, which typically permit $10-$20.Â
Documents and Information You’ll Need To Share With MrJones Casino
Once you arrive at your first withdrawal, the casino will request your verification documents. You can upload these to your profile:
- Photo ID: Passport, driver’s license or ID card
- Proof of address: Utility bill or bank statementÂ
- Selfie holding your ID
- Proof of payment method: Image of your card or eWallet account screenshotÂ
My Rating of MrJones Casino’s Payment & Account Fairness
Ready to see the scores?
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 1/5 | $20 for a deposit is ok, but $100 for a payout is unreasonable. |
| Accepted Payment Methods | 3/5 | It’s great to see that all cryptocurrencies are accepted, but the variety of NZD payment methods is small. |
| Account Rules and Player Rights | 3/5 | The verification process for Bronze VIP members is 3-5 days, whilst Diamond members’ typically takes 24 hours. I think this is unfair, and all users should benefit from the same timeframe. |
| Withdrawal Speed and Processing Times | 3/5 | These typically take 24-48 hours, which isn’t too bad, though it could be quicker for cryptos. |
In my opinion, MrJones Casino could consider reducing its minimum withdrawal and speeding up KYC verification for a better player experience!
Score: 10/20.
MrJones Casino Game Library & Usability
You can play casino games from a lobby packed with 6,300+titles! Choose between pokies, RNG tables, keno, scratchies, Crash, plinko and live dealer games.
CASINO GAMES WARNING
Whenever you play any casino game, there is a chance you will lose money. Our advice is to always verify the game rules and RTP before you start to play. As well as checking the games’ wagering contribution, if you are playing with a bonus, as these can vary.Â
For your safety, we recommend that you play only at casinos which are licensed to offer their services in New Zealand. These sites should hold appropriate licenses from regulators such as the MGA, Isle of Man, Curacao, Anjouan, etc. This ensures that the games are licensed and tested.Â
Exclusive Games
There weren’t any exclusive titles available at the time of this MrJones Casino review. This may be an issue if you are looking for more unique games.
Pokies at MrJones Casino
There are 6,000+ pokies for you to choose from. I like that there is a separate section for higher RTP games with an explanation of RTP for those of you who need it. There are plenty of different themes such as horror, Egyptian book games, mythical and animals.Â
MrJones Casino Live Dealer Games
I found this collection to be on the small side with just 35+ live casino tables. The portfolio mostly covers baccarat, blackjack and roulette. But there are a few extras, including War of Bets, Fast Gold Dragon Tiger and Andar Bahar.
Game Shows You Can Play at MrJones Casino
There are a handful of game shows which are provided by Betgamestv. Evolution is missing from the lineup of providers for Kiwis, so popular titles are missing. Nevertheless, I got to try out Wheel of Fortune, Lucky 7 Lotto and Football Grid.
Other Types of Games at MrJones Casino
- RNG tables
- Crash
- Keno
- Scratchies
- Bingo & lotto pokies
Which Game Providers Operate at MrJones Casino?
There’s a good spread of 50+ software developers. The popular brands heading up the pokies are:
Whilst the live casino tables are powered by:
- BetgamesTV
- XPro Games
- EEAi
MrJones Casino Mobile Experience
MrJones Casino doesn’t offer an app, instead you can log in using your preferred mobile browser on the casino site. The layout follows the same pattern as the desktop and the entire game catalogue is available. I found the game loading times to be rapid though the search function took a while.
My Rating of MrJones Casino’s Games Library & Usability
It’s time to check those scores, mates!
| What I checked | Score | Why this score? |
| Games Library and Navigation | 8/10 | The overall collection is a good size but the organisation needs attention. The jackpot category is empty, yet a manual search highlights available jackpots, for example. Better categories are required in the live casino lobby and more filters in the pokie lobby too. |
| Software Providers and Game Integrity | 3/5 | I found that the majority of the well-known developers are available but Evolution and Pragmatic Play Live were missing. MrJones Casino doesn’t provide any info or evidence relating to independent fair games testing. |
| User & Mobile Experience | 3/5 | When I began my MrJones Casino review, I was greeted with more games, developers and genres compared to what I actually got access to when I signed up. This could be misleading for players in NZ. While I found the mobile experience to be generally satisfactory, the search function on mobile and desktop sites could be improved for faster access to games. |
MrJones Casino needs to sharpen its order of games!
Score: 14/20
MrJones Casino Customer Support
Support is available 24/7 by live chat and email in multiple languages. Based on my testing experience, chat responses were quick.
| Contact: | Average Answer Time | |
| [email protected] | Within 48 hours | |
| Live chat | 24/7 | Instant |
Languages: English, German, Dutch, Spanish, Norwegian, Swedish, Italian, French, Danish and Finnish.
Help Centre: Very basic FAQs only.
Other resources: None.
My Rating of MrJones Casino’s Customer Support
Reliable and quick support is paramount in any casino experience. How does MrJones stack up?
| What I checked | Score | Why this score? |
| Availability & Response Time | 4/5 | 24/7 availability with rapid live chats, though I think the emails should be answered more quickly. |
| Contact Options | 2/3 | Live chat and email are available for Kiwi players but there aren’t any social media accounts with messaging facilities, which is a shame. |
| Help Centre & Self-Service Options | 1/2 | At the time of my MrJones Casino review, there were some FAQs which covered basic topics, but a search filter was lacking. |
MrJones Casino needs to add more FAQs and speed up the email response times!Â
Score: 7/10.
Popularity & User Testimonials
MrJones Casino has generated many reviews from players, and these are predominantly negative. Common complaints relate to the platform withholding winnings and drawn-out verification processes. There are also many ratings that refer to slow payout times. I did find a few positive comments on customer support, but that was all. MrJones Casino has also failed to address any of its reviews on forums.
The overall consensus from players isn’t great!
Score: 2/10
MrJones Casino: My Final Thoughts
Well mates, the review has been a bit of a rollercoaster, eh? My analysis has highlighted pros such as the strong game collection, range of supported cryptos and regular rewards. But the cons need to be considered too, especially the lack of safer gambling tools, which is concerning. The bonuses are interesting but all feature max win restrictions, unless you are an upper-level VIP.
Other Casinos To Try if You Like MrJones Casino
Here are some more Kiwi friendly reviews: