As a new casino, LuckyElf is gaining popularity with Kiwi players.

85/100 Reviewed by Mark

Transparent terms in most cases, with some further explanation required at times.

90/100 Reviewed by Mark

While there’s no standalone app, the mobile and desktop web-based casino offers a great experience.

90/100 Reviewed by Mark

LuckyElf players can make use of the 24/7 customer support available, but only through live chat and email.

70/100 Reviewed by Mark


This casino offers a licensed and regulated platform with thousands of games and several great promotions. You have access to responsible gaming tools and 24/7 support, but with limited customer service channels offered. The registration process is extremely fast and there are multiple payment methods available.
5,576 games listed
Several popular cryptos, like Bitcoin, are supported
Social media and phone support are unavailable

Most popular slots at LuckyElf


Curacao e-gaming License
VIP program

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows



Payment options

Bank Transfer Bank Transfer
Bitcoin Bitcoin
Bitcoin Cash Bitcoin Cash
DogeCoin DogeCoin
Ethereum Ethereum
Litecoin Litecoin
Maestro Maestro
MasterCard MasterCard
Neosurf Neosurf
Ripple Ripple
Skrill Skrill
Tether Tether
Tron Tron


Minimum deposit


Minimum withdrawal

Customer Service


Telephone number


Email support
Email address

Live chat

Live chat support


Skype username

LuckyElf Review

LuckyElf is a new online casino in New Zealand, offering players a unique gaming experience. The casino is rather mystical, with many themed offers and a 4-piece welcome bonus inclusive of free spins!

Let’s take a look at what this casino has to offer.

Find Our Review Rating Guidelines

We follow strict rating guidelines. This guideline ensures accurate information and ratings.

Licensing, Trustworthiness and Safety of LuckyElf Casino

This platform is owned and operated by Hollycorn NV, a company established under Curacao laws. The website is powered by Softswiss software.

Licences – The Complete List

Hollycorn NV holds a single licence and is regulated by Antillephone NV.

  • Curacao Antillephone NV, licence number 8048/JAZ2019-015.

Factors that Ensure LuckyElf Casino is Safe

Safety measures are taken to ensure players are safe while using this platform.

  1. Two-factor authentication is available, along with SSL encryption.
  2. Transparent terms and conditions, as well as clear bonus terms.
  3. Listed games are from reputable providers, using RNG for fair games.
Secure and Regulated
The platform is licensed and regulated, but we would appreciate the rules for table games outlined on the site. We like the extra safety measures, like the two-factor authentication.

LuckyElf Casino Bonus – Welcome Offers and Promos

Promotions like welcome offers and other bonuses ensure you have a chance to boost your bankroll. You can claim these LuckyElf Casino bonuses using promo codes available in the promotions tab.

Welcome Bonus:

Enjoy a juicy welcome bonus: NZ$80000 + 300 Free spins

LuckyElf Casino Free Spins Offer

You can choose one of three Wonder Spins promos on Saturday and Sunday. Depending on your deposit being between $20 and $100, you receive between 50 to 150 free spins. You can also claim 88 free spins on a selected pokie during the week. You can also win a free spin on the Lucky Wheel when depositing $20.

Free Spins Offers Infographic
Free Spins are an amazing addition to your Welcome Bonus!

LuckyElf Casino No Deposit Bonus

This casino does not offer a no deposit bonus at the moment.

LuckyElf Casino Cashback Bonus

Unfortunately, LuckyElf Casino doesn’t offer a cashback bonus.

LuckyElf Casino Promotions and Tournaments

You can claim two weekly reload bonuses if you make the minimum deposit of $20. Both have 40x wagering requirements; one offers a 30% bonus and 50 free spins, and the other a 50% bonus up to $100.

LuckyElf Casino VIP Program

Upon your first deposit, you’re automatically entered into the VIP Program, otherwise known as the Crystal Quest. It has 20 VIP tiers, and you receive one crystal for every $15 you wager on pokies.

VIP Level – CrystalsVIP Benefits
1 – 20 10 Spins Prize
2 – 50 20 Spins Prize
3 – 100 30 Spins Prize
4 – 300 50 Spins Prize
5 – 500 75 Spins Prize
6 – 1000 100 Spins Prize
7 – 2000 $10  Prize
8 – 3000 $20 Prize
9 – 4000 $50 Prize
10 – 5000 $70 Prize
11 – 10,000 $100 Prize
12 – 16,000 $160 Prize
13 – 20,000 $200 Prize
14 – 50,000 $500 Prize
15 – 100,000 $1,000 Prize
16 – 250,000 $2,500 Prize
17 – 400,000 $4,000 Prize
18 – 800,000 $7,000 Prize
19 – 1,500,000 $15,000 Prize
20 – 3,000,000 $30,000 Prize
LuckyElf VIP Program
Go on the Crystal Quest and Claim Bonuses
Players have several bonuses they can take advantage of and a 20-tier VIP system. We would appreciate a cashback system and slightly lower wagering requirements, though.

Register a New Account at LuckyElf Casino

Use the green “Register” button to start your signup process. You need to enter your email, a strong password, and your account currency. You can add the rest of your details using the “Your Realm” tab to verify your account.

LuckyElf Registration
Here’s what you need to do to register with LuckyElf.

Required Documents and Information to Open a LuckyElf Casino Account

The “Your realm” tab also has a verification section you use to upload the requested documents listed below.

  1. Identity documents like your passport.
  2. Address documents like utility bills.
  3. Payment documents like bank statements.
  4. Verification call with your cell phone number.
Quickest Signup Guarantee
LuckyElf offers one of the quickest registration processes, making it easy to register and start playing. It’s easily navigable, and you can upload verification documents without trouble.

Payment Methods at LuckyElf Casino

You have several card and e-wallet options when you play at LuckyElf Casino. In the website’s footer, the Payment Methods tab will give more details on the below methods.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa$20$3,000Instant1-3 Days
Mastercard$20$3,000Instant1-3 Days
Maestro$20$3,000Instant1-3 Days
Bank TransferN/A$3,000N/A1-5 Days
Play Faster with Instant Deposits
You can start playing faster with the instant deposits, choosing a payment method that fits your preference. The withdrawal times also fall within the industry standard.

Available Cryptocurrency at LuckyElf Casino

Fiat currencies are not the only payment methods available. You can use various popular cryptos to start depositing and playing on this site.

CryptocurrencyMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Bitcoin0.0001 to 0.003 BTC0.14 BTCInstantInstant
Bitcoin Cash0.001 BCH24 BCHInstantInstant
Ethereum0.01 ETH2.5 ETHInstantInstant
Litecoin0.01 LTC69 LTCInstantInstant
Dogecoin1 DOGE54,000 DOGEInstantInstant
Tron10 TRX50,000 TRXInstantInstant
Ripple0.001 XRP8000 XRPInstantInstant
Tether0.01 USDT3000 USDTInstantInstant
A Casino Welcoming Crypto Players
Crypto players can choose several of their favourite cryptos to deposit with when playing. They’ll also enjoy instant deposits and withdrawals.

LuckyElf Casino Games

Kiwi players get access to a massive amount of games, with just over 5,576 listed. Most of these games are pokies, but you’ll also find table and live casino games.

LuckyElf Casino Top Games for NZ players
A look at some of LuckyElf’s top games which you could be playing right now!

Branded and Exclusive Games

There are no exclusive games, but there are crypto-specific titles like 10,000 Wishes and 100 Zombies. You’ll also find plenty of branded pokies based on top movies like Jurassic Park/World, bands like Black Mamba, and TV shows like Narcos.

The Best Pokies at LuckyElf Casino

There are literally thousands of pokies. Luckily, as well as a search function, you can filter by theme and provider. We were happy to see White Rabbit, Mega Moolah, Mega Joker, and Starburst.

LuckyElf Live Dealer Games Available

There are over 520 live dealer titles available to Kiwi players, including exciting variations like Blackjack Gold and Auto Roulette. You can also access Vivo Gaming’s live casino lobby.

Game Shows Offered at LuckyElf

Annoyingly, these are mixed in with all the live games, However, dig around and you’ll find top shows like Crazy Time and Sweet Bonanza Candyland.

Game Providers

Over 50 gaming, lottery-type and live casino providers are listed at this casino. Some top providers listed are Play’n GO, Spinomenal, and Booongo. Vivo Gaming and Lucky Streak are the primary live casino game providers. Lottery games take the form of instant wins from providers like EvoPlay and BGaming.

Pokies, Jackpots and Instant Wins
We’re impressed with the selection of games available. There are thousands of available games, and you also have various game types, which are listed above the search functions.

Withdraw Your Winnings at LuckyElf Casino

In your wallet, located in “Your Realm”, you’ll find a Withdraw tab where you can choose your preferred withdrawal method.

How to Withdraw From Luck Elf Casino

Below is a step-by-step guide on how to withdraw.

  1. Your profile is located in the bottom left corner, called “Your Realm.”
  2. The “Wallet” section will have your “Withdraw” tab.
  3. Choose one of the listed withdrawal methods.
  4. Complete any required payment details.
  5. Choose the withdrawal amount, keeping transaction limits in mind.
  6. Click on the green withdraw button to send your withdrawal request.

How to Withdraw Cryptocurrencies from LuckyElf Casino

If you’re a crypto player, follow the step-by-step guide above. However, in step four, ensure you add your MEMO/crypto wallet address.

Main Withdrawal Terms

The Payment Methods tab in the website’s footer gives you all the relevant information regarding transaction limits and payout times. The minimum withdrawal limit is $20. There are no fees attached, except with bank transfers.

Easy Withdrawals with Cryptos and Fiat Currencies
Whether you’re a fiat or crypto player, withdrawing your funds is easy and fast. The transaction limits are a bit low, but overall this casino has a good withdrawal policy.

LuckyElf Casino’s Customer Support

The available support channels are 24/7 live chat, a support email and a webmail form. Support is offered in English, with the website also available in French and German. There’s no FAQ page, but the support team responds fast and resolves queries effectively.

ContactAverage Answer Time
Email[email protected]Within 24 hours
Live chatAvailable 24/7Instant to Five Minutes
Twitter N/AN/A
Facebook N/AN/A
Limited but Fast Support
While we would appreciate more support channels and an FAQ page, the 24/7 live chat team is fast to respond and effective in resolving complaints.

Enjoy a Mobile Experience

The mobile casino is available via web browser and offers an equally excellent experience that the desktop casino offers. However, there’s no standalone mobile app available.

Same Quality of Experience
You can play on the go with ease using your smartphone browser. While we would appreciate a casino app, the quality of your experience isn’t any less with the mobile browser casino.

Responsible Gambling

You can use various tools to ensure you play responsibly at LuckyElf Casino. These tools are personal limits like deposit, loss and wager limits. It also includes a cool-off limit and self-exclusion.

Access to Various Tools Offered
We appreciate the variety of Responsible Gambling tools available, even with reality checks being unavailable.

Recognitions and Awards

LuckyElf Casino hasn’t won any rewards to date.

Join the Crystal Quest with Elvish Companions

Kiwi players can start their elvish journey after claiming a stacked welcome bonus. The registration takes mere seconds before you can choose between well over 5,000 games. 

We also appreciate this operator’s extra effort with the available payment methods and responsible gaming tools. Overall, it offers everything a Kiwi player wants, and we rate it 8/10.

If you’re accessing the website from New Zealand, you’ll need to scroll down to the bottom of the homepage, click on the toggle menu on the bottom left, and choose New Zealand!

New Zealand toggle menu LuckyElf Casino for NZ players
Don’t forget to click this button if you want to access LuckyElf’s New Zealand website!

Casinos like LuckyElf to Try Out

Here are some casinos to try if you enjoyed LuckyElf:

Frequently asked questions

The coal gives you no prize; otherwise, you can win no deposit bonuses, free spins, deposit match bonuses and cash.
If you make a $20 or more deposit, you can claim your Lucky Wheel spin the next day.
Yes, demo versions of all games, except live dealer ones, are available to any Kiwi player.
You can withdraw up to a maximum of $15,000 each month.
No, crystals aren’t earned while playing live games, only while playing pokies and table games.
You receive $1.25 for every 100 crystals you exchange, and it has a 1x wagering requirement.
Go to LuckyElf
$8 000
18+ | Play Responsibly Gambleaware.org Terms & conditions apply

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