Hello Casino

Hello Casino is a real money online casino operated by White Hat Gaming Limited. It’s regulated, certified, and 100% secure. It also has more games than you can count and works with a huge variety of software developers.

Hello Casino

Hello Casino
70
70
Rating
Popularity
Terms
Usability
Customer Service
VIP Program VIP Program
PayPal PayPal
Regular Offers Regular Offers
Live Chat Live Chat
$500 500 Wagering 35x
50 Freespins Wagering 35x
18+ | Play Responsibly | BeGambleAware.org | 18+ New players only. Max bonus NZ$500 + 50 free spins. Min deposit NZ$10. Bonus is awarded over the first 3 deposits. Wagering requirements of x35 apply. Game restrictions apply. Additional terms and conditions apply. | Terms and conditions applies
70
Rating
Popularity

Hello Casino was launched in 2014 and it has plenty to offer, ensuring it has a strong client base. It is now opening its doors to Kiwi players.

70/100 Reviewed by NZcasino.co.nz

The terms and conditions are transparent and relatively standard.

79/100 Reviewed by NZcasino.co.nz

The casino has an attractive platform that is very easy to navigate. Furthermore, a mobile version is also available through your smartphone's web browser.

71/100 Reviewed by NZcasino.co.nz

Customer care is made up of a team of friendly and professional individual, who are always ready to help you should you reach out either through email or the 24/7 live chat.

63/100 Reviewed by NZcasino.co.nz

Summary

Launched in 2014, Hellow Casino is a wonderful addition to our list of safe online casinos in New Zealand. The casino offers games by over 120 developers and welcomes new players with a generous welcome bonus.
Generous Welcome bonus
Hundreds of casino games
Loyalty scheme
No phone support

Details

Name
Hello Casino
Licenses
Malta Gaming Authority, UK Gambling Commission
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Payment

Payment options

Bank Transfer Bank Transfer
MasterCard MasterCard
Neteller Neteller
PaySafeCard PaySafeCard
Skrill Skrill
Trustly Trustly
VISA VISA

Deposit

Minimum deposit
$10

Withdrawal

Minimum withdrawal
$10

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Hello Casino Review

Hello Casino has been providing a safe haven for NZ gamblers since 2014. It has licenses from the UK Gambling Commission and the Malta Gaming Authority and goes all-out to provide its players with a unique gambling experience.

There’s a lot to unpack here, and you can learn more in the following Hello Casino review.

Hello Casino Licensing, Safety And Trustworthiness

Hello Casino is licensed in the UK and Malta, giving it legitimate access to gambling markets all over the world, including here in New Zealand. These top regulators have certified the site and its games, and Hello Casino also secures its players with a watertight privacy policy.

It’s very easy to find all of this information on the Hello Casino website and there is even a section for RTPs, where you can see the current payouts of all the site’s pokies.

Certified as Safe; Guaranteed to be Fair

All legal online casinos work with regulators, and they all ensure that their games are safe and fair. What makes Hello Casino unique is that it works with two of the biggest and most secure regulators and also clearly lists its RTPs. It means that you don’t need to go looking for this information—it’s right there where you need it.

How I Tested Hello Casino

The best way to test an online casino is to sign up, collect the bonus, and see what it has to offer just like a player would. It also means contacting the casino to ask questions and see how they respond.

That’s exactly what I did with Hello Casino, and this is what I discovered:

  1. The Welcome Bonus offers big payouts and generous terms.
  2. There is a very fast sign-up process.
  3. The layout is smartly designed and fast.
  4. The minimum deposit/withdrawal is just $10.
  5. There are hundreds of games from 120+ developers.
  6. There is 24/7 Live Chat.
  7. All players are added to a great Loyalty Scheme.

Welcome Offers and Promos – Grab a Bonus at Hello Casino

New Zealand players can collect a Welcome Bonus of up to $500, along with 50 Bonus Spins. The bonus is spread across your first three deposits with the casino:

  • 100% Up To $100 (and 25 Spins) with Your First Deposit
  • 50% Up To $250 with Your Second Deposit
  • 50% Up To $150 (and 25 Spins) with Your Third Deposit

The first batch of spins are available on Starburst or Gonzo’s Quest, two massively popular NetEnt pokies, while the latter batch is for Bloodsuckers 2 or Asgardian Stones.

If you make a $100 deposit for each of your first three deposits, you’ll get a total of $500, $200 of which are bonus credits. You’ll also have 50 Free Spins to play with. 

Before any funds can be withdrawn, you must clear a wagering requirement of 35x within 30 days. 

Hello Casino Welcome Bonus
Hello Casino Welcome Bonus

Promotions and Tournaments

“Sensational Sundays” is Hello Casino’s way of keeping loyal players active during one of the slowest days of the week.

It’s a 30% Matched Deposit Bonus capped at $30, which means that a deposit of $300 will net you an additional $30. Like other Hello Casino bonuses, it comes with a 35x wagering requirement and a minimum deposit of $10.

VIP Program

The Hello Casino VIP Program is available to all players, not just the high rollers. You’ll get 500 Loyalty Points when you first join and from there, you’ll earn additional points every time you wager $10:

  • Roulette = 0.25 Points
  • Blackjack = 0.50 Points
  • Video Poker = 2 Points
  • Scratchcards = 2 Points
  • Pokies = 2 Points

With every 1,000 Loyalty Points that you collect, you’ll get $5 in bonus money. 

Hello Casino also has a VIP Program. You need to be a high roller to play here, though and will be invited if you make it to that level.

Simple, Generous Casino Bonuses

50x has become the standard for wagering requirements these days. It’s a huge amount, turning a $100 into a $5,000 requirement, and it’s very frustrating to see. Thankfully, Hello Casino’s rate is just 35x, which is much more reasonable. 

It also has a very low minimum qualifying deposit, and as it’s also the minimum deposit amount across the entire site, it’s not possible to make a deposit that adds funds to your account but doesn’t qualify for the bonus. 

Register a New Account with Hello Casino

Click “Sign Up” to start your journey with Hello Casino.

You will be greeted with three sign-up screens. During the first, you can choose which language you prefer before entering your Name, Gender, Date of Birth, and Country.

Next, it’s time for your Email Address, Phone Number, and Home Address. 

On the final screen, you’ll need to choose a Username, Password, and Currency before confirming that you are over the age of 18.

Hello Casino Registration
Hello Casino Registration

Opening a Hello Casino Account Takes a Few Seconds

Signing up for a Hello Casino account takes just a few seconds. There are three screens, but they request only the most basic information, and once you confirm, you’re ready to deposit.

Hello Casino Payment Methods

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time

Visa
Credit / Debit CardInstantInstant
MasterCardCredit / Debit CardInstantN/A
TrustlyWeb WalletInstantN/A
PaySafeCardVoucher / Prepaid CardInstantN/A
SkrillWeb WalletInstantInstant
NetellerWeb WalletInstantInstant
Soforte-BankingInstantN/A
Bank WireBank TransferInstantDepends on Bank

Opinion: Good Options, Great Terms

Although Hello Casino doesn’t have the largest selection of deposit and withdrawal methods, it does cover all of the most popular methods in New Zealand. More importantly, it has very fast withdrawals and very low minimum deposit/withdrawal requirements.

If you’re a small-stakes player, you’ll be delighted to see the low $10 minimum. It means you don’t need to risk more than you can afford just to get started, nor do you need to have lots of cash in your account before you make a withdrawal.

Games You Can Play At Hello Casino

Hello Casino has one of the biggest games rooms on the web, one that is packed with top pokies and table games from 129 developers.

You will find:

  • Bonus pokies and video pokies
  • Jackpot games
  • Live Casino titles
  • Drop & Wins
  • Megaways games
  • Slingo bingo games
  • Classic pokies
  • Table games (Blackjack, Roulette, Poker)
Hello Casino Games
Hello Casino Games

Game Providers

The bulk of the pokies are provided by player favourites like NetEnt, Scientific Games, and Microgaming, but you’ll also see Megaways pokies from Big Time Gaming, jackpots from Blueprint, and innovative games from Pragmatic Play, to name just a few.

Every Need is Catered For

There are few (if any) exclusive games at Hello Casino, but that’s really the only downside here. It doesn’t matter what you’re into, as it’s almost guaranteed to be included—that’s the benefit of a casino with games from 129 providers!

Time To Collect Your Winnings? Here’s How To Withdraw Your Money From Hello Casino

All withdrawals are processed in just a few hours and there is no charge for any of the accepted methods. If you have a bonus active, however, you’ll need to clear those wagering requirements before going any further.

Step By Step Guide On How To Withdraw From Hello Casino

Simply click “Withdrawal”, choose your payment method, and then enter the amount that you wish to withdraw. The entire process takes just a few seconds, and the cash will be with you before you know it.

Other Important Information To Know When Withdrawing

  • Minimum withdrawal = $10
  • Not all deposit methods are available for withdrawals
  • Verification checks may be initiated after cumulative deposits of at least $2,000 
  • Withdrawal limit = $12,500 per week

Opinion: Collecting Your Winnings is Easy

It couldn’t be easier to collect your winnings at Hello Casino. These days, players are justifiably annoyed with slow withdrawals and limited options, so it’s good to see a casino that gives players what they want. 

Customer Support

Contact:Average Answer Time

Email
support@hellocasino.com24-48h

Live Chat
Available 24/7 on their website30 to 60 seconds
  • Languages: English, German, Finnish, Norwegian, Spanish, Portuguese
  • How to Get Help: Click the “Live Chat” bubble or the “Support” link in the sidebar.

You can use the Hello Casino Live Chat feature even if you’re not a member, so click the link if you have questions about bonuses or the sign-up process.

Great Support All Round

I found the support staff to be nothing but helpful and they were also surprisingly quick, even though I tried contacting them early in the morning and then again late at night.

Responsible Gambling

The dedicated Responsible Gambling program offers features such as:

  • Self-Imposed Deposit Limits (1 day, 1 week, and 1 month limits)
  • Time-Out (from 24 hours to 6 weeks)
  • Account Closure

A Variety of Helpful Tools

The strict responsible gambling programs are to be expected from a site that is licensed by the UKGC and MGA, but they are still good to see and will protect high-risk players.

Conclusion

Hello Casino is an excellent NZ-friendly online casino that gets many of the little things right, and also nails the big things. It has a vast selection of pokies and table games from over 120 providers, and it also has a low minimum transaction, a $500 Welcome Bonus, and a Loyalty Bonus offered to everyone.

It would have been nice to see more withdrawal options and a few more deposit bonuses, but those issues are minor and it’s a top site overall.

Frequently asked questions

Yes! You are free to play throughout NZ.
Yes, you can use both Neteller and Skrill, but you won’t qualify for the Welcome Bonus if you use these methods.
All players are invited to use the Hello Casino Loyalty Scheme.