Casino Universe

Casino Universe can be described as a lightweight casino that is perfect for inexperienced players. Apart from an attractive UX, the casino features everything you might need when gambling online, be it reliable payment solutions, rewards, or 24/7 customer support. Check out what our theme had to say about it!

Casino Universe

Casino Universe
82
82
Rating
Popularity
Terms
Usability
Customer Service
VIP Program VIP Program
PayPal PayPal
Regular Offers Regular Offers
Live Chat Live Chat
$500 Bonus Wagering 25x
- Freespins
18+ | Play Responsibly | BeGambleAware.org | New Players only. 1st deposit: 100% match up to NZD$500. Min deposit: NZD$10. Wagering requirements: 25x bonus + deposit amount. Bonus expires after 48 hours of being claimed. | Terms and conditions applies
82
Rating
Popularity

Casino Universe was founded in 2020 and is a subsidiary of N1 Interactive Limited. The site is completely legal, as it is licensed by the Malta Gambling Authority.

81/100 Reviewed by NZcasino.co.nz

All bonuses have a 50x wagering requirement (25x bonus + deposit). Compared to other casinos this isn't bad, but it definitely could be lower.

75/100 Reviewed by NZcasino.co.nz

All slot machines, progressive jackpots, and lotteries are available. Major developers have worked on all of the games. Betsoft, Elk Studios, Play'n GO, Yggdrasil, and the others are involved.

83/100 Reviewed by NZcasino.co.nz

Customer support is available via live chat and email support on site.

85/100 Reviewed by NZcasino.co.nz

Summary

Playing at Casino Universe certainly feels like having the universe at your fingertips! And it feels like that with hundreds of casino games, fast registration, solid payment solutions to choose from, a VIP scheme and 24/7 customer support.
Top Providers
VIP Scheme
Regular Promotions
Many payment options
High wagering requirements

Details

Name
Casino Universe
Website
https://www.casinouniverse.com/en-NZ
Launched
25/08/2020
Licenses
Malta Gaming Authority 
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

Bank Transfer Bank Transfer
EcoPayz EcoPayz
Maestro Maestro
MasterCard MasterCard
Neteller Neteller
Trustly Trustly
VISA VISA

Customer Service

Email

Email support

Live chat

Live chat support

Casino Universe Review

Casino Universe is the new online casino opening its doors to players from New Zealand. With a spectacular game selection, weekly promotions, a rewarding VIP scheme and fantastic payment options, this casino have truly wowed customers this read. 

So, read our Casino Universe review to find out more about this brilliant operator and how to join from New Zealand! 

Casino Universe Licensing, Safety and Trustworthiness

In an age with many potential pitfalls, safety is on everyone’s mind. Let’s explore the security measures that this operator takes.

With a license from the Malta Gaming Authority, one of the most trusted licensing agents in the world, there’s no doubt about this casino’s safety. This authority regularly checks on the businesses in its purview to ensure they’re following safety rules.

Why is Casino Universe Safe?

  1. You’re assured that your money is safe here thanks to TTL encryption and rigid identification protocols. Additionally, this site is trusted to process withdrawals promptly and lives up to its reputation.
  2. Casino Universe has a comprehensive privacy policy and a rigorous control system. This operator will only use your information to provide you with better service or perform necessary legal checks. Whether you receive promotional material or third parties have access to your information is entirely up to you.
  3. The gaming system is entirely fair, and most come from trusted providers. Because of independent testing and auditing, you know that the results of every game are legitimate.

It’s easy to tell that Casino Universe takes your safety seriously because you have access to all the legal documents on the footer of any page.

A Universe of Safety at Your Disposal

If you want guaranteed safety and security, this site is about as close as you’re going to get. With the well-defined terms and conditions, and privacy policy, you can trust the policies to carry you through.

The bonus terms are also straightforward, and you can find the game rules without trouble.

Overall I was very satisfied with the security measures in place, while the license from the MTA gives all the peace of mind you need. 

How I Tested Casino Universe

Whenever I review a casino, I investigate in-depth to discern the operator’s overall quality. Let’s have a look at the review process, one step at a time.

  1. The first step is to analyze bonuses and promotions for value and usability. Many casinos advertise promotions that seem lovely but have unmeetable requirements.
  2. After that, we take the time to go through the registration procedure to see whether it’s easy and efficient. You can expect a complicated verification process at any secure online casino, but we check how many other hoops you have to jump through.
  3. Next on our list, we ensure that the operator facilitates viable deposit methods. A reliable casino must have efficient payment methods that process your deposits smoothly.
  4. Even the most seasoned poker player will tire of card games eventually, and casinos know that. Any operator that’s worth its salt needs to cover a diversity of games to meet the public’s needs.
  5. Of course, it doesn’t help to have a brilliant operator that isn’t much fun to use. We check to see what it’s like to play on the site and whether we can honestly recommend it. 
  6. Withdrawals are one of the trickiest aspects of many casinos. We try to ensure that we only recommend casinos with swift, trouble-free withdrawal processes.
  7. The final step is an essential one. We review the customer service of the operator to ensure that it works smoothly. The last thing you need when you face an issue is glitchy customer support.

Welcome Offers and Promos – Grab a Bonus at Casino Universe!

Casino Universe is one of the few that doesn’t focus almost exclusively on welcome bonuses. Instead, It boasts a vast array of weekly promotions that range from free spins to cashback and reload bonuses.

Let’s start with the welcome offer.

New players can claim a 100% match on their first deposit worth up to NZD$500! Wagering is set at 25x the bonus + deposit amount, which is a little higher than we’d like, as this really means 50x wagering.

If this isn’t something you feel like participating in, no problem! Casino Universe also has a ton of regular offers throughout the week players can take part in.

Promotions and Tournaments

Here are some of the weekly deals Casino Universe offers NZ players.

MONDAY: Get a 10% Cashback
TUESDAY: 20% bonus up to NZD$500
WEDNESDAY: Claim 30 free spins
THURSDAY: 25% bonus up to NZD$500
FRIDAY: Claim 60 free spins
SATURDAY: 30% bonus up to NZD$500
SUNDAY: Claim 120 free spins

As you can see, players have the chance to receive weekly free spins as well as a few cashback rewards!

VIP Program

Participating in the Casino Universe VIP program is as simple as opting in. Once you’re in, you can unlock free spins, cash prizes and bonuses by merely playing games.

There are nine possible levels, and you move through them by accumulating points. You earn one point for every $20 that you spend.

Casino Universe VIP scheme

Get Your Share of Bonuses Every Week!

I adore that the bonuses are general and not focused on new players. By meeting the requirements, any player can participate. And the VIP program is available to anyone, how cool is that?

Thanks to a liberal approach and many bonuses, this operator has fantastic promotions. We’d recommend opting in for at least the cashback bonus, as the others have somewhat unrealistic requirements where the rather high wagering conditions need to be met within 24 hours.

Register a New Account With Casino Universe

Registering for an account with this site is simple. You start the process by choosing a username and password and providing your email. Next, you have to provide your phone number, address, and full names, and you’re ready to rumble! You will, however, have to verify your account from the email you receive. 

Casino Universe Offers Registration Simplicity at Its Finest

If you want a no-hassle approach to casino sign-up, this is the place for you. The registration is a breeze, and entirely unintimidating.

Yes, yes, yes! The registration form is two accessible pages, and we can’t fail to recommend it. Why not try it for yourself?

Casino Universe Payment Methods

As mentioned above, payment methods are a vital part of any casino’s repertoire. We’ve constructed a detailed list of all Casino Universe’s options.

Deposit Method TypeAverage Deposit Time Average Withdrawal Time 
Visa Credit/Debit Card Instant 1 – 3 Days 
Trustly Online Payment Instant N/A
Master Card Credit/Debit Card Instant 1 – 3 Days 
Maestro Credit/Debit Card Instant N/A 
Netellere-Wallet InstantInstant 
Skrill e-Wallet InstantInstant
PaySafeCard Prepaid Card InstantN/A
Neosurf Prepaid Card InstantInstant
Bank Transfer Bank Transfer Instant3 – 7 Days 
Rapid by Skrill Online Payment InstantN/A
GiroPayOnline Payment InstantN/A 
iDebit Online Payment InstantInstant
InstaDebit Online Payment InstantInstant
EcoPayz e-Wallet InstantInstant
Yandex Online Payment InstantInstant
Qiwi e-Wallet InstantInstant
Interac Online Online PaymentInstantN/A 
Interac e-Transfer Online Payment InstantInstant

All the Payment Methods You Could Possibly Want

Whether you’re a new gambler or a seasoned player, you have access to at least two or three of the options. The processing times are fantastic and will leave you smiling from ear to ear.

The cashier might not be the best we’ve seen, but it’s close. We’d recommend these safe and secure payment methods any day.

Casino Universe payments

Games You Can Play at Casino Universe

There’s a vast array of gaming bliss available at Casino Universe. Join us as we investigate the gaming categories!

As a relatively new casino, this operator doesn’t host as many games as some older brands.

You won’t find any exclusive games, for example, but you may see some branded tables in the live casino section. 

Pokies – Casino Universe hosts a massive variety of slots, from classic to video and progressive. If you’re looking for the latest and greatest in slot gaming, we recommend giving them a go. The options are diverse and include Megaways and jackpot slots.

Some titles in this category include – Starburst, Book of Dead, Divine Fortune, Twin Spin, Gonzo’s Quest Megaways, Aztec Gold Megaways and many others. 

Live Casino – The live games are extensive, covering most major card games and roulette. This is also where you’ll find the majority of table games. Titles worth a round or two include Chinese Roulette, Auto Roulette VIP, Blackjack Classic, Baccarat Squeeze, and tables from the Hippopodrome Casino

Game Shows – At Casino Universe, you can play a variety of game shows by Evolution Gaming, like Football Studio, Crazy Time, Mega Ball, Monopoly Live and many others. 

Game Providers

All of the games featured at Casino Universe are by top providers, known for their reliable and excellent games. 

Slot providers include renowned names like NetEnt and BetSoft, as well as developers like Play’nGo.

The live games are also provided by gambling superstars like Evolution Gaming and Microgaming.

A Fantastic Game Selection for Slot Connoisseurs and Table Game Lovers

If you love slots and live casinos, try out this operator. We’d like to see more variety in the future, though, and perhaps a game or two of virtual table games, which make such a wonderful training arena for new players. 

In all, we loved the game collection. It offers a wonderful combination of all favourites and new games just fresh out of the developers studio. 

Time to Collect Your Winnings? Here’s What You Need to Know

It’s natural to be a bit nervous when the time rolls around to withdraw. However, with Casino Universe, you don’t need to be. 

Withdrawing money from your account is effortless. You just need to go to the cashier section, select a withdrawal method, and input the amount. You’ll also need to confirm your identity.

The least you can take is $40, and you can find the detailed withdrawal information in the site’s terms and conditions.

Casino Universe Withdrawals

Wonderful Experiences With Processing Withdrawals at Casino Universe

Most players have fantastic experiences with payments here, so don’t be afraid to try them out. Additionally, the minimum withdrawal is reasonable, and Casino Universe accepts all major payment methods.

Customer Support

Everybody wonders, ‘will the customer support staff truly support me?’ At this operator, you can certainly rely on the team.

Contact Average Answer Time 
Email Only available via contact support form2 – 4 hours 
Live Chat Every day from 8.30 am to 00.00 am. Available in English, German, Norwegian, and Finnish10 – 30 min 

Reasonable Customer Support on Offer at This Operation

While we’re used to seeing more variety in the customer service options, it’s refreshing to see a new operator with such a splendid reputation. Most customers agree that the support staff answers with brisk efficiency and resolves queries. 

Many customers report an overall positive experience with the customer support staff at this company. Between the online support form and the live chat function, you have access to complaint resolution most times during the day.

As with most companies, there’s some room for improvement, but we’re pleased overall.

Responsible Gambling

This operator offers an entire page dedicated to responsible gambling.  

Options range from self-exclusion options to Identification confirmation software. You can also access various spend/loss limits and automated notifications. 

Casino Universe Does Its Best to Ensure Responsible Gaming

The automatic spend notification system at this operator is one of the best responsible gambling tools we’ve ever seen. Whether you’re generally responsible, or you have a problem, Casino Universe ensures that you know how much you’re spending and losing.

If you gamble at a casino like this one, which covers everything that a gambler could want in terms of responsible gambling, you’re covered. From the self-exclusion and limit options to the automated spend alerts, Casino Universe takes care of you.

Conclusion

If you’re looking for a lightweight, secure casino that’s perfect for any beginner, consider Casino Universe. The security is top of the line, there’s a vast array of available gaming options and you can easily reach customer service when you need to.

Additionally, registration is easy, and you can participate in spectacular weekly bonuses. We rate this casino at a solid four out of five and would recommend it any day.