Casino Universe is the new online casino opening its doors to players from New Zealand. With a spectacular game selection, weekly promotions, a rewarding VIP scheme and fantastic payment options, this casino have truly wowed customers this read.
So, read our Casino Universe review to find out more about this brilliant operator and how to join from New Zealand!
|License||✔||Malta Gaming Authority|
|Bonuses||✔||Weekly cashback, Friday Reload, Wednesday Freespins|
Visa, Trustly, MasterCard, Maestro, Neteller, Skrill, Paysafecard, Neosurf, Bank Transfer, Rapid by SKrill, GiroPay, iDebit, Instadebit, ecoPayz, Yandex, Qiwi, Interac online, Interac e-transfer.
|Casino Games||7||Slots, Roulette, Blackjack, Baccarat, Poker, High-Low, Top Cards Trumps, Scratch cards|
|Providers||12||Soft Swiss, Amatic, Betsoft, BGaming, ELK Studios, Evolution Gaming, iSoftBet, MicroGaming, NetEnt, NYX Gaming Studios, Play ‘n Go, Yggdrasil|
|Mobile App||✔||None, only available on a mobile browser.|
|VIP Program||✔||13 levels|
|Customer Support||✔||Email, live chat|
In an age with many potential pitfalls, safety is on everyone’s mind. Let’s explore the security measures that this operator takes.
With a license from the Malta Gaming Authority, one of the most trusted licensing agents in the world, there's no doubt about this casino's safety. This authority regularly checks on the businesses in its purview to ensure they're following safety rules.
It's easy to tell that Casino Universe takes your safety seriously because you have access to all the legal documents on the footer of any page.
The bonus terms are also straightforward, and you can find the game rules without trouble.
Overall I was very satisfied with the security measures in place, while the license from the MTA gives all the peace of mind you need.
Whenever I review a casino, I investigate in-depth to discern the operator's overall quality. Let's have a look at the review process, one step at a time.
Casino Universe is one of the few that doesn't focus almost exclusively on welcome bonuses. It doesn't offer any welcome bonuses. Instead, It boasts a vast array of weekly promotions that range from free spins, cashback and reload bonuses.
Free Spins - Every Wednesday, you can enjoy free spins, linked to a different slot every single week.
Reload Bonus - Fridays offer a 25% reload bonus, which is essentially a deposit bonus for existing customers. As with most of the promotions, it focuses on slot machines.
Cashback - Finally, every week provides 10% cashback for players who play pokies. You get 10% of the previous week's losses back as bonus cash.
Fortunately, there aren't very many bonus terms to look out for, and you can easily find them from the promotions page.
It stood out that you must meet the wagering requirements for each of them within 24 hours. The requirements are 3x for cashback, 45x for free spins, and 50x for reload bonuses.
Additionally, the maximum bet for any promotion is $10. Always check the terms carefully for any particular promotion in which you participate.
Getting the cashback bonus is automatic as long as you don't select "I don't want any bonuses" during registration. If you want to participate in either of the other promotions, you need to deposit regularly.
To access the Friday reload, you must have made at least three deposits. For Wednesday free spins, you need to deposit in the seven days before that Wednesday.
At this stage, Casino Universe only offers the three weekly promotions mentioned above. This provider will likely branch out again soon.
In terms of tournaments, at the time of this review, the provider had partnered up with Pragmatic Play to bring to its players a 'Marathon of Tournaments'. The competition has an expiry date so don't forget to check the promotions page regularly for any new, exciting tournaments.
Participating in the Casino Universe VIP program is as simple as opting in. Once you're in, you can unlock free spins, cash prizes and bonuses by merely playing games.
There are nine possible levels, and you move through them by accumulating points. You earn one point for every $20 that you spend.
I adore that the bonuses are general and not focused on new players. By meeting the requirements, any player can participate. And the VIP program is available to anyone, how cool is that?
Thanks to a liberal approach and many bonuses, this operator has fantastic promotions. We'd recommend opting in for at least the cashback bonus, as the others have somewhat unrealistic requirements where the rather high wagering conditions need to be met within 24 hours.
Registering for an account with this site is simple. You start the process by choosing a username and password and providing your email. Next, you have to provide your phone number, address, and full names, and you're ready to rumble! You will, however, have to verify your account from the email you receive.
If you want a no-hassle approach to casino sign-up, this is the place for you. The registration is a breeze, and entirely unintimidating.
Yes, yes, yes! The registration form is two accessible pages, and we can't fail to recommend it. Why not try it for yourself?
As mentioned above, payment methods are a vital part of any casino’s repertoire. We’ve constructed a detailed list of all Casino Universe’s options.
|Deposit Method||Type||Average Deposit Time||Average Withdrawal Time|
|Visa||Credit/Debit Card||Instant||1 - 3 Days|
|Master Card||Credit/Debit Card||Instant||1 - 3 Days|
|Bank Transfer||Bank Transfer||Instant||3 - 7 Days|
|Rapid by Skrill||Online Payment||Instant||N/A|
|Interac Online||Online Payment||Instant||N/A|
|Interac e-Transfer||Online Payment||Instant||Instant|
Whether you're a new gambler or a seasoned player, you have access to at least two or three of the options. The processing times are fantastic and will leave you smiling from ear to ear.
The cashier might not be the best we've seen, but it's close. We'd recommend these safe and secure payment methods any day.
There’s a vast array of gaming bliss available at Casino Universe. Join us as we investigate the gaming categories!
As a relatively new casino, this operator doesn't host as many games as some older brands.
You won't find any exclusive games, for example, but you may see some branded tables in the live casino section.
Pokies - Casino Universe hosts a massive variety of slots, from classic to video and progressive. If you're looking for the latest and greatest in slot gaming, we recommend giving them a go. The options are diverse and include Megaways and jackpot slots.
Some titles in this category include - Starburst, Book of Dead, Divine Fortune, Twin Spin, Gonzo's Quest Megaways, Aztec Gold Megaways and many others.
Live Casino - The live games are extensive, covering most major card games and roulette. This is also where you’ll find the majority of table games. Titles worth a round or two include Chinese Roulette, Auto Roulette VIP, Blackjack Classic, Baccarat Squeeze, and tables from the Hippopodrome Casino.
Game Shows - At Casino Universe, you can play a variety of game shows by Evolution Gaming, like Football Studio, Crazy Time, Mega Ball, Monopoly Live and many others.
All of the games featured at Casino Universe are by top providers, known for their reliable and excellent games.
Slot providers include renowned names like NetEnt and BetSoft, as well as developers like Play’nGo.
The live games are also provided by gambling superstars like Evolution Gaming and Microgaming.
If you love slots and live casinos, try out this operator. We'd like to see more variety in the future, though, and perhaps a game or two of virtual table games, which make such a wonderful training arena for new players.
In all, we loved the game collection. It offers a wonderful combination of all favourites and new games just fresh out of the developers studio.
It’s natural to be a bit nervous when the time rolls around to withdraw. However, with Casino Universe, you don’t need to be.
Withdrawing money from your account is effortless. You just need to go to the cashier section, select a withdrawal method, and input the amount. You'll also need to confirm your identity.
The least you can take is $40, and you can find the detailed withdrawal information in the site's terms and conditions.
Most players have fantastic experiences with payments here, so don't be afraid to try them out. Additionally, the minimum withdrawal is reasonable, and Casino Universe accepts all major payment methods.
Everybody wonders, ‘will the customer support staff truly support me?’ At this operator, you can certainly rely on the team.
|Contact||Average Answer Time|
|Only available via contact support form||2 - 4 hours|
|Live Chat||Every day from 8.30 am to 00.00 am. Available in English, German, Norwegian, and Finnish||10 - 30 min|
While we're used to seeing more variety in the customer service options, it's refreshing to see a new operator with such a splendid reputation. Most customers agree that the support staff answers with brisk efficiency and resolves queries.
Many customers report an overall positive experience with the customer support staff at this company. Between the online support form and the live chat function, you have access to complaint resolution most times during the day.
As with most companies, there's some room for improvement, but we're pleased overall.
This operator offers an entire page dedicated to responsible gambling.
Options range from self-exclusion options to Identification confirmation software. You can also access various spend/loss limits and automated notifications.
The automatic spend notification system at this operator is one of the best responsible gambling tools we've ever seen. Whether you're generally responsible, or you have a problem, Casino Universe ensures that you know how much you're spending and losing.
If you gamble at a casino like this one, which covers everything that a gambler could want in terms of responsible gambling, you're covered. From the self-exclusion and limit options to the automated spend alerts, Casino Universe takes care of you.
If you're looking for a lightweight, secure casino that's perfect for any beginner, consider Casino Universe. The security is top of the line, there's a vast array of available gaming options and you can easily reach customer service when you need to.
Additionally, registration is easy, and you can participate in spectacular weekly bonuses. We rate this casino at a solid four out of five and would recommend it any day.