Lucky Ones is a new casino that still needs to build its reputation, but it has a famous operator.

88/100 Reviewed by NZcasino.co.nz

Lucky Ones terms are available in the footer, and the casino’s rules and regulations are clearly outlined.

93/100 Reviewed by NZcasino.co.nz

Lucky Ones has a user-friendly interface and universal application for desktop and mobile users.

96/100 Reviewed by NZcasino.co.nz

Players at Lucky Ones can use a 24/7 live chat and support email , but there are no socials or phone numbers.

87/100 Reviewed by NZcasino.co.nz


Lucky Ones offers an excellent time with over 14,000 casino games. It also has 24/7 live chat and multiple payment methods. However, we would prefer to see more withdrawal methods and responsible gambling tools. Still, it remains a worthwhile option for NZ players.
Boasts over 14,000 games
24/7 live chat
Fast withdrawals with instant processing
Supports cryptocurrencies
Limited responsible gambling tools
There are only a few fiat withdrawal methods

Most popular slots at Lucky Ones


Lucky Ones
VIP program

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows



Payment options


Minimum deposit


Minimum withdrawal

Customer Service


Email support
Email address

Live chat

Live chat support
live chat with dealer

Lucky Ones Review

Our review evaluates several aspects of the casino to ensure we provide an accurate assessment of this brand’s reliability. These aspects include:

Lucky Ones Licencing, Safety, and Trustworthiness

Dama NV owns and operates this site, making it available in various countries, including to NZ players.

List of licences at Lucky Ones

Like other Dama NV casinos, this platform operates under a Curacao eGaming licence, which Antillephone regulates.

What features make Lucky Ones safe?

The operator ensures you don’t just enjoy a fancy-looking platform but also one that’s securely sealed like a vault thanks to its:

  • Two-factor authentication and SSL encryption
  • Secure payment portals and blockchain technology
  • World-class game providers with certified fair games

The general and bonus terms are available in the footer. Further, some game explanations and rules are available under each gaming section.

Lucky Ones’ awards and recognitions

At the time of this Lucky Ones review, it didn’t have any awards or recognitions.

Secure platform with a recognisable operator

We appreciate the security measures this brand employs but expect nothing less from its operator.

Welcome Offers and Promos – Grabbing a Bonus at Lucky Ones

The Promotions page offers various regular offers. Some can be claimed with an eligible deposit, while others require promo codes. 

New player bonus at Lucky Ones

Lucky Ones Welcome Offer

New NZ players get a stacked welcome bonus over their first four deposits. The minimum required deposit to claim each offer is $20, and the bonus funds and free spin winnings have 40x wagering requirements. Players have seven days to complete these wagering requirements.

The bonuses for deposits two to four all require promo codes to activate. Players must wager their deposit 1x to unlock the free spins for each part:

  1. 150% (up to $3,000) and 200 free spins (FS)
  2. 100% (up to $3,000) and 100 FS
  3. 50% (up to $4,000) and 100 FS
  4. 25% (up to $10,000) and 100 FS

Claim a free spins offer at Lucky Ones

Every Friday, players can claim 77 spins when making a $30 deposit using the eligible bonus code. This Spinfinity Friday bonus is claimable multiple times, and the spins are eligible on six games. Depending on the pokie, the spins’ value ranges between $0.10 and $0.25.

Is there a Lucky Ones no deposit bonus?

We didn’t see a no deposit bonus at the time of writing this Lucky Ones review.

Use a cashback bonus at Lucky Ones

Each Tuesday, you can claim The Diamond Club Cashback. It awards 10% cashback on calculated losses you sustain on specific Diamond Club live games. The cashback ranges between $5 and $500 and has no wagering requirements.

Lucky Ones’ other promotions and tournaments

Various other regular offers are available, including:

  • Classy Monday Combo: 33% offer (up to $333) and 33 spins
  • Unlimited Wednesday Wealth: 50% offer (up to $500)
  • Triple Choice Thursdays: Bonus Choice
  • Saturday Selection: Bonus Choice
  • Luxe Monthly Reload: 100% offer (up to $500)

Frequent tournaments are also available in the Prize Drops tab and the Tournaments link. 

The Lucky Ones VIP program

Lucky Ones VIP Program

The VIP program is only available by invitation. Your activity can also help increase your VIP rank, with eight tiers available: Bronze, Silver, Gold, Platinum, Jade, Sapphire, Ruby, and Diamond.

VIP LevelVIP Benefits:
1. Bronze to GoldLevel-up and Monthly Bonus, Higher Withdrawals, Birthday Reward
2. Platinum to JadeAnniversary Reward, VIP Tournaments and Games, Higher Bets, VIP Support Team, Low Wagering Bonuses, Cashback
3. Sapphire to DiamondChat Priority, Exclusive Gifts, VIP Events, Personalised Experience, branded Gold Bar, Jacob and CO Astronomia Roulette

Browse the many available bonuses 

We love the large selection of bonuses for new and existing players.

Register Your New Lucky Ones Account

Signing up only requires a few basic details. NZ players must provide their email and mobile number and create a unique password to create their account.

What documents and information do you need for a Lucky Ones account?

When NZ players verify their accounts, they must provide proof of identity, address, and payment methods:

  • Passport, ID document, or driver’s licence
  • Utility bills or bank statements
  • Screenshots of e-wallets or photos of cards

Fast registration with no fuss

We like the basic registration process, which leaves it up to the player when to complete their basic details.

The Payment Methods at Lucky Ones 

NZ players can use cards and e-wallets to prepaid cards. However, not all are available for both deposits and withdrawals.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Bank TransferN/A$6,000N/A5-7 Days

Various deposit methods but limited withdrawal ones

We love the multiple deposit methods but wish that more were available for withdrawals as well.

Are Cryptocurrencies Available at Lucky Ones?

Crypto players in NZ don’t have to worry, as several cryptocurrencies are also available at this casino.

CryptocurrencyMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Bitcoin0.0001 BTC0.12 BTCInstantInstant
Bitcoin Cash0.001 BCH15 BCHInstantInstant
Binance0.01 BNB10 BNBInstantInstant
Ethereum0.01 ETH20 ETHInstantInstant
Ripple0.001 XRP5,000 XRPInstantInstant
Tether0.01 USDT4,000 USDTInstantInstant
Litecoin0.01 LTC6,000 LTCInstantInstant
Dogecoin1 DOGE6,000 DOGEInstantInstant
Cardano2 ADA6,000 ADAInstantInstant
Tron10 TRX6,000 TRXInstantInstant

Fast deposits with cryptocurrencies

We love the small variety of cryptos available and the opportunity for instant deposits and withdrawals they provide.

Enjoy the Vast Lucky Ones Games Library

Lucky Ones Pokies library

This platform’s gold comes not only from its appearance but also from its treasure trove of games. Over 14,000 titles are available, ranging from pokies and table games to live dealer titles. 

Are there branded and exclusive games available?

Branded titles are the favourites of pop culture lovers, and you’ll find a few available on this platform. The games include Terminator 2 Roulette and Jurassic World. However, there are no exclusive games.

The top pokies to give a spin at Lucky Ones

Game headings like New, Popular, Hot, Bonus Buy, Jackpots, Megaways, and High Multipliers help you choose a pokie category. Popular titles are Majestic King, Gates of Olympus 1000, Wolf Gold, and Sultan Spins.

Fantastic live dealer titles to keep you busy at Lucky Ones

The live dealer lobby is divided into Blackjack, Roulette, Baccarat, Video Poker, and Game Show headings. Specific games are also available using the search bar. Exciting game variants like Mega Fire Blaze Blackjack, Age of the Gods Bonus Roulette, and Emperor Baccarat are available.

Try out Lucky Ones’ handful of game shows

Some of your favourite game shows are available. Popular options like Snakes and Ladders, Crazy Time, Sweet Bonanza CandyLand, and Gonzo’s Treasure Map are available. However, you can also give titles like Balloon Race, Cash or Crash, and Crazy Coin Flip a go.

Industry-leading game providers at Lucky Ones

There are over 120 game providers, with Evolution, Quickfire, and KA Gaming as some of the ones offering lottery titles. Evolution is also one of the primary live game providers, along with Live Solutions, Ezugi, Livespins, and Pragmatic Play Live. Other available providers include:

  • NetEnt
  • Games Global
  • Play’n GO
  • BigTimeGaming

Massive gaming library dressed to impress

We are in awe of the vast game selection available and how easy it is to navigate the gaming lobby.

Quickly Withdraw Your Winnings at Lucky Ones

You can withdraw using the wallet in your account, which is accessible through the collapsible sidebar.

Guide on how to withdraw fiat currencies at Lucky Ones

For fiat users, the following steps explain how to withdraw:

  1. Click on the three lines to open the collapsible side menu
  2. Navigate to the “Withdraw” option under your account menu
  3. Choose one of the available payment methods
  4. Enter your preferred transfer amount
  5. Complete the payment processor details
  6. Press the golden “Withdraw” button

Guide on how to withdraw cryptocurrencies at Lucky Ones

Crypto players follow much the same process when withdrawing:

  1. Open your account’s withdrawal tab
  2. Choose one of the available cryptocurrencies
  3. Add the withdrawal sum, ensuring it’s within the stated limits
  4. Type in your crypto wallet’s address
  5. Click the gold button stating “Withdraw”

Other important information about withdrawals

NZ players must first deposit using a method for it to become available for withdrawals. There’s a $30 minimum withdrawal for most methods, though bank transfers have a $300 minimum. The Payments page and terms and conditions explain the withdrawal policy in detail.

Easy withdrawal process

We love the easy withdrawal process, which means you can receive your funds as soon as possible.

Lucky Ones’ Customer Support

A 24/7 live chat support team ensures NZ players are never left to flounder when they have issues. There’s further a support email available, though responses might take up to 24 hours.

Contact:Average Answer Time
email[email protected]Up to 24 hours
live chat24/7Within one minute
Twitter N/AN/A
Facebook N/AN/A

There’s no Help Centre, but the FAQ page answers a few common questions NZ players have. The chat is also available in English for players from New Zealand.

24/7 support but no socials

We appreciate the 24/7 live chat but would like to see some social media accounts to stay updated with the latest happenings.

The Overall Play Experience Lucky Ones Offers

This casino boasts a timeless elegance with a dark background and soft golden highlights. It has a user-friendly interface, which makes it easy to find all the relevant information.

Lucky Ones’ mobile experience

There isn’t an official mobile app on Google Play or App Stores. However, the universal application lets you enjoy instant access to the casino on any device, including Android and iOS. It boasts the same games and promotions as the desktop, but the menu moves to the bottom of the screen for easy access.

Excellent navigation on any device

We love how easy it is to access the casino on any device, from desktop to tablet and mobile.

Responsible Gambling Tools at Lucky Ones

NZ players have access to self-exclusion and cool-off periods. However, there are no deposit limits, reality checks, or session limits available.

Limited responsible gambling tools

We would like to see more tools available, such as reality checks, personal limits, and session limits.

Take Your Pick with Over 14,000 Casino Games

Our Lucky Ones review found that this casino boasts over 14,000 games, multiple regular bonuses, and a 24/7 live chat. However, it has almost no responsible gambling tools and limited fiat withdrawal methods. 

Still, we rate it 8.5/10 due to its user-friendly design, universal app, and fast withdrawals.

Other Casinos Similar to Lucky Ones

Frequently asked questions

No, this casino doesn’t allow demo games for registered or non-registered players.
No, you must contact the support team to activate the cool-off period and self-exclusion.
Yes, while the casino itself is new, its operator is a well-known company in the iGaming world.
The operator processes withdrawals instantly, but it can take up to three days to pay out, depending on the payment method you use.
Your account will automatically select NZD to play in, but you can change it or add other currencies, such as EUR, USD, CAD, AUD, NOK, ZAR, CHF, and various crypto.
While there aren’t personal limits available, you can check your game history in your account, which shows what you’ve bet on it.
Go to Lucky Ones
$20 000
18+ | Play Responsibly Gambleaware.org Terms & conditions apply

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