Rush Casino

Rush Casino Review

What is Rush Casino offering?

Rush Casino licensing, safety and trustworthiness

Rush Casino is licensed through the Malta Gaming Authority. 

Their site uses SSL encryption technology to keep all players’ sensitive information encrypted and safe. 

You can locate Rush Casino’s licensing information in the bottom, right-hand corner of their site. 

Rush Casino Meets the Threshold

When it comes to licensing, Rush Casino has done the bare minimum. They only have one license from a gaming authority. Most online casinos have at least two. This makes us raise an eyebrow as we review their casino.

It is nice to see that they are using good encryption technology. This is reassuring to players who are putting out their personal and financial information while using their website. 

How I tested Rush Casino

Our team works to dig into all aspects of an online casino when we are reviewing them. Unfortunately, the information provided on Rush Casino’s site is rather lacking, so our review will provide you with all the information we could locate.  

1. Bonus and offers analysis

You can find all the bonus and offer information on Rush Casino’s “Promotions” page. The link for the page is at the top left-hand corner of their site. 

2. How easy is it to open a new account

Signing up for a new account with Rush Casino is a three-step process. You can locate their “Sign Up” button in the top right corner of the site. This will provide you with step-by-step instructions. 

3. Things you need to know about their deposit methods

Casino Rush has all of their payment methods listed at the bottom of their site. Unfortunately, they do not have a separate payment methods page to view on their site, so we do not have any further information in regards to deposit minimums or withdrawal maximums. 

4. What their game selection looks like

Rush Casino offers a huge array of slot and live dealer games. They also offer table games, but this selection is much smaller. Overall, players will be very pleased with the selection of games offered at this online casino. 

5. The Play experience

Players will enjoy Rush Casino’s user-friendly platform for both PC and mobile devices. They will also enjoy the selection of games offered.  

6. How withdrawing works

Players may request withdrawals from their accounts at any time. Withdrawals may take 1-3 business days depending on the payment method used. 

7. What do you do if you run into issues

Rush Casino offers customer support via email and live chat seven days a week. Their site states that they will “attempt to get back to you within 24 hours.”

Welcome Offers and Promos – Grab a Bonus at Rush Casino

Check out the welcome bonus at Rush Casino below.

100% Bonus up to $800

This is a first deposit match bonus that players can opt-in to upon registration. With this bonus, whatever amount players deposit into their account (up to $800), Rush Casino will match in bonus funds 100%.

This bonus also comes with a 40x wagering requirement. 

Promotions and Tournaments

The promotions at RushCasino are just as fun as the welcome bonus. Currently, players in NZ can participate in cashback promotions for both slots and live dealer games.

There’s even a Daily Free Spins Happy Hour!

VIP program

Rush Casino has nothing listed on their site claiming that they offer any type of VIP or loyalty program for regular players. There is a rumour that they have an “exclusive VIP” club for regular players who spend a lot of money, but this club is by invitation only. However, there is nothing listed on their site regarding such a club. 

Register a new account with Rush Casino

Registering a new account with Rush Casino is a three-step process. 

You will find the “Join Now” button in the upper right corner of the page next to the “Login” button. 

Step 1

Players will be asked for their full name, birth date, and email address. 

Step 2

The next step will ask you for your address and mobile phone number. 

Step 3

The final step will have you create a username and password and select your currency and deposit limits. 

Opening an account with Rush Casino is a simple, straightforward process

While some online casinos do registrations in a two-step process, it is not cumbersome to do so in a three-step process.

The one strange thing here is that Rush Casino is asking players to set deposit limits daily, weekly, or monthly upon registration. This is not usual for online casinos. Most of the time, online casinos have you go through deposit information after registration. 

The process itself is simple to register, so that is not an issue. However, the deposit limits part of registration could be a turnoff to some players. This is especially true for players who aren’t high rollers.

Rush Casino Payment methods

Rush Casino offers several payment methods but does not appear to have a payment methods page.

Rush Casino offers popular payment methods, but options are limited

It appears that Rush Casino has done a good job of offering the most popular payment methods for the markets that their site is geared towards, and this includes New Zealand.

However, there is no payment methods page listed on their site to give us any indication of minimum deposits or maximum withdrawal limits. It would be very helpful for players to have access to this information on a page before registering so they could make informed decisions as to if this is the right online casino for them.

What players can rejoice in is the quick transaction time on withdrawals, with none being listed as taking longer than 72 hours. However, this may be the transaction time for the casino to process, and players will probably still have the standard 3-5 business days for the actual payment method to complete the transaction. We don’t really know as the site does not state this anywhere. But, that could mean a potential of up to 8 business days for a withdrawal. 

Games you can play at Rush Casino

Exclusive Games and Branded Tables

Currently, Rush Casino does not appear to be offering exclusive games or branded tables. 

Slots Selection

Rush Casino offers 600+ online slots for players to enjoy. Players will find all of their favourites including Stardust and Gonzo’s Quest as well as new games like Fruit Shop Megaways and Dead or Alive II. 

Rush Casino also has a good selection of Megaways slots. These slots give players up to 117,649 ways to win. Popular Megaways titles include:

• Gonzo’s Quest Megaways
• Divine Fortune Megaways
• Twin Spin Megaways
• Golden Leprechaun Megaways

Table games

Players will find 37 table games offered at Rush Casino. While this game library is smaller than their slots or live casino libraries, it is still a fairly good-sized selection of games in this category compared to other online casinos. 

Players will find variations of:

• Craps
• Poker
• Baccarat
• Rummy
• Blackjack
• Roulette

Live casino

Rush Casino’s selection of live casino games is another area where it shines. Players will find nearly 70 live dealer games to choose from. These games cater to all types of players, from those who want to place small wagers up to VIP tables for high rollers. 

Rush Casino offers live dealer versions of:

• Craps
• Blackjack
• Roulette
• Baccarat

At this time, it does not appear that Rush Casino offers a live dealer version of Poker. 

Game shows

Rush Casino also offers a few live game shows as well. Live game shows combine elements of gambling into an exciting game show format. Players get to feel like they are a real contestants while playing this thrilling new concept in iGaming. 

Popular game show titles include:

• Side Bet City
• Football Pro
• Dream Catcher
• Blackjack Party

Game Providers

Slots Providers

Rush Casino has games from some of the top slot providers in the industry including NetEnt, BetSoft, PlayNGo, Red Rake Gaming, and Red Tiger. 

Live casino providers

All of Rush Casino’s live casino games come from Evolution Gaming. Evolution films all of their games in real-time in high-def video at their professional studios. They are also known for having the best and most professional live dealers in the industry. 

Rush Casino has a fantastic game catalogue!

All of Rush Casino’s time and resources have been put into their game catalogue. For being such a new casino, it’s astounding to see that they offer as many games as they do.

Not only is the quantity high, but so is the quality. Slot players will find all of their favourite games and then some. Table game players will be thrilled with the different variations of games being offered. And the live casino selection is huge here! The only thing we can find fault with is that there is no live dealer version of Poker currently available. But otherwise, this game catalogue ticks off every box for every online casino player out there.  

Time to collect your winnings? Here’s what you need to know

Rush Casino works to process all withdrawal transactions between 24 and 72  hours of the request. 

Given that some payment methods require three to five business days to process such transactions, this means players could be waiting for up to eight business days for their winnings. 

Players should also alert credit card companies or banks that they will be using their specific payment methods for online gambling transactions. 

Rush Casino has a maximum withdrawal limit of €28,000 per month. 

All financial information is encrypted to keep your details confidential and secure. 

Players may find Rush Casino’s withdrawal process a bit slow

While it is usual to allow 3-5 business days for transactions to process, it is unusual to see Rush Casino suggest that it may take up to 72 hours for them to process withdrawals on their end. 

This will only add to the overall time for players to receive their winnings. This is not the longest processing time we have seen at online casinos, but the best online casinos process withdrawal requests within 24 hours.

Most players want their winnings as quickly as possible. Rush Casino might want to look into what they can do to expedite this process on their end. 

Customer Support

Rush Casino only offers customer support via email and live chat. Their website states that they will attempt to respond within 24 hours. 

Customer support is available seven days a week, but there are no hours listed. 

Customer support should be available in English, Dutch, and Norwegian. 

Rush Casino also has a complaint procedure listed on their website to assist customers with the process for such. The process states that they will attempt to resolve any complaints within two business days. 

Rush Casino misses a few important aspects in terms of customer support.

There is no phone service for customer support. The best online casinos usually offer email, phone, and live chat services.

Rush Casino offers the fastest service for support, which is live chat. However, what stands out to us the most is their “complaint procedure.”

Because players will be waiting up to two business days for their largest of problems, Rush Casino drops the ball when it comes to customer support. Players should be able to get assistance much faster for any sized problem than what is being offered here. 

Responsible gambling

Players can find the link to Rush Casino’s responsible gambling page at the bottom of their website.

Rush Casino offers several tools to assist players with limits. These tools can be found by going to their User Account, clicking on “My Profile”, then on “Limitations.” 

Limitation tools players can use as needed include: 

• Deposit limits
• Wagering limits
• Session limits
• Time-outs
• Self-exclusion

Rush Casino goes above and beyond for responsible gambling 

It’s great to see an online casino take responsible gambling seriously, and Rush Casino does.

Seeing so limit tools for players to be able to use as they see fit is proof that this is an important aspect at this casino. 

Because of this, Rush Casino earns top marks in this section of our review. 

Awards and Recognitions

Rush Casino is a relatively new casino that launched in 2016, and as such has not won any awards or recognitions in the industry as of yet. 

Conclusion

Rush Casino has an extensive game selection for players to enjoy. Their vast library offers the best and latest in both online slots and live casino games. This casino also excels in terms of responsible gambling with every limits tool at players’ disposal to use as they need. 

Unfortunately, Rush Casino’s welcome bonus is not a great one due to their extremely high wagering requirements. They also need to work on their response times when it comes to customer support. These are essential things that players look at when choosing an online casino over the many others out there.