Mr Green

Mr Green Review

Distinguished, modern, reliable, fun, unique…words that describe aptly Mr. Green Casino. Led by the intriguing Mr. Green himself, a green-clad gentleman with impeccable manners, this casino has been very successful in other markets.

Since its inception in 2006, Mr. Green Casino has received numerous awards, cementing the reputation of this casino and turning it into one of the most prestigious casino brands in the market. Players from New Zealand are now welcome to join, and we invite our readers to keep on reading this Mr. Green Casino review! 

What is Mr. Green Casino, offering? 

Mr. Green Casino licensing, safety and trustworthiness

Mr. Green Casino is licensed in Malta by the Malta Gaming Authority. The prestigious license from one of the strictest regulators in the world makes Mr. Green one of the safest casinos there is. The regulator monitors the casino operations, makes sure players’ funds are safe, winnings are paid in time and all games are fair. Players’ privacy must be respected at all times, and the casino uses sophisticated encryption technology to ensure this. 

What reinforces a casino’s safety is transparency. Mr. Green Casino displays its terms and conditions, cookie policy, privacy policy, games rules, and general information about the casino in a clear and detailed manner. All of these pages can be found at the bottom of each page and you can refer to them as many times as you wish. 

Mr. Green is one of the safest casinos in New Zealand 

Kiwi players can join this casino with peace of mind. I like that the casino has worked to achieve a license from one of the strictest regulators in the world. I also like that information about privacy and the terms and conditions are displayed clearly. From my analysis, Mr. Green Casino seems to be a safe and reliable casino that Kiwi players can join and enjoy. 

How I tested Mr. Green Casino

When I am reviewing a casino, I always check for a license and trustworthiness first. For me, these determine, whether I continue on my journey through the casino or jump ship in search of a more reliable platform. If the casino passes this initial scrutiny, there are some things that I look at and which for me are very important to the overall online casino experience. These involve the 

1. Bonuses and promotions 
2. Deposit and withdrawal methods and procedures 
3. Registration process 
4. The games collection 
5. The play experience 
6. Customer service 

Below I am going to share information about the casino, as well as, my observations and experience at Mr. Green Casino. 

Welcome offers and Promos – Grab a Bonus at Mr. Green Casino! 

If you are a new player from New Zealand, you can benefit from a welcome bonus when you first register for an account with Mr. Green Casino. The package offers players the opportunity to choose either a bonus for casino games (pokies, table games) or else for a bonus designed for the live casino. But let us see what the offers consist of: 

• Casino bonus – 100% deposit match up to NZ$200 + 200 free spins 
• Live Casino bonus – 100% deposit match up to €100

To claim one of these promotions, you need to first register with the casino and place your first deposit. During the deposit, you have to choose which bonus you want and manually opt-in for the promotion. 

To claim either one of these promotions, you have to deposit a minimum of €20. In the case of the free spins, these will be awarded as a bundle of 20 rounds daily over a period of 5 days. 

Both bonuses come with wagering requirements of 35x which are tied to the bonus money and any wins obtained through the free spins. 

Promotions and Tournaments

Apart from the welcome bonus, the casino has a number of exciting limited-time promotions and tournaments. At the time of this review, the casino was holding a Spine-chilling free spin challenge, 4 Book of Dead bonuses, €10,000 cash drop, €2,500 Monopoly Live race, “It’s falling” free spins, and €2 million daily drops and wins in collaboration with Pragmatic Play. 

Mr. Green Casino offers a multitude of promotions and tournaments

Mr. Green Casino offers two different welcome bonuses: one for casino games like pokies and virtual table games, and the other for live casino games.

They are no dissimilar since they offer the same amount in bonus money. However, the casino bonus comes with an additional 100 free spins to be used on online pokies. I also like that you don’t need to deposit the maximum to be eligible and that there are many competitions and promotions ongoing to keep us entertained. The fact they change regularly is a bonus as it means there is always something new to try out. 

The wagering requirements are a standard x35 and should not require too many funds to clear the terms. If we had to draw a scenario where I deposit €20 and receive €20 to play with, then the wagering requirements will apply as €20 x 35 = €700. Although they might appear to be on the high end, the fact that there is no time stipulation means you can reach them over a prolonged period of time. 

Register for a new account with Mr. Green Casino 

The ‘Register’ button can be found at the top of every page, where it is easily accessible. Once clicked, a popup window will come up to start the registration process. At Mr. Green, there are 3 steps to complete. 

• Step 1 – submit a valid email address, choose a password, select your country of residence and agree to the terms and conditions of the casino. 
• Step 2 – an email will be sent to your inbox with a link, which you need to click to be whisked away to the final stage of the registration. 
• Step 3 – during the final stage, you need to provide your personal information like full name and surname, date of birth, address, and mobile number. 

It’s fairly easy to open an account with Mr. Green Casino 

Although some people might find the verification process a little tedious, the process does not take longer than 10 minutes. It is straightforward and requires some basic information about yourself that is part of the KYC procedures of the casino. 

I didn’t find any problem with the registration and it took me less than 10 minutes to complete. Providing your banking details to deposit funds takes about 2 minutes, and the bonus is allocated without any delays. 

Mr. Green Payment methods

The payment methods are enough for a new player Mr. Green Casino 

Although the payments list is not exceptionally long, it touches on the most important payment methods we expect to find at online casinos. There are the two most popular plastic cards, 2 reliable e-wallets, a globally trusted prepaid card and the more traditional bank transfer. 

Most of the payment methods process deposits within seconds, although withdrawals tend to take a few days. E-wallets Skrill and Neteller are the only exceptions as you can have your winnings within 2 hours of the actual credit. The other methods might take a few days, but unless approval of your withdrawal request takes long, it should not be a problem at all. 

Games you can play at Mr. Green 

Mr. Green Casino is home to various types of casino games like online pokies, jackpot games, instant win games, virtual table games, and live casino games. New games are added on a weekly basis, enhancing the collection and providing the latest trends at a click away. 

Branded tables 

The casino has a very distinctive green theme, which has been extended towards a number of exclusive games that also bear a green theme. A category called ‘Green Exclusives’, features a number of virtual games that bear the elegant green gentleman, but there are also a number of live casino tables that bear the logo of the casino. These are provided by Evolution Gaming and Authentic Gaming. 

Pokies 

The online pokies collection will be a favourite with Kiwi players. It features thrilling games like Book of Dead, Starburst, Legacy of Dead, Megaways Buffalo Rising, Razor Shark, Gonzo’s Quest, Wolf Gold, John Hunter and the Scarab Queen, Valley of the Gods 2, Reactoonz, and the list goes on and on. 

If you are into big wins, then you might want to check out the jackpot games category. Made up mainly of progressive jackpot slots, the choice features some millionaire makers like Mega Moolah, Divine Fortune, Mega Fortune, Arabian Nights, The Goonies, Siberian Storm, and Holmes and the Stolen Stones, amongst others. 

Many of the online pokies, with the exception of some of the jackpot ones, come with a demo button, which you can use as frequently as you like for as long as you wish, to try the game before committing to the real experience. 

Table Games 

Mr. Green Casino also features a number of exciting virtual table games like Roulette, Baccarat, Blackjack and dive games. Players’ preferences are catered to through a combination of classic versions and interesting variants. Some of the games you can try out include European Roulette, Golden Chip Roulette, 100 Bit Dice, SlotDice, Baccarat Punto Banco, Casino Barbut, Casino Hold’em Poker, Realistic Roulette, and Blackjack Suit’em Up. 

Live Casino Tables 

The casino tables games are brought to life with the Mr. Green live casino. Here you can have a real casino experience, down to the croupier, setting and table. You can choose to play a version of Live Roulette, Live Blackjack, Live Baccarat or Live Poker. All of the main casino games are here and although there is no demo button to try the game, the bets are affordable enough to allow you to try without breaking the bank. 

Some of the tables you can join at Mr. Green are Lightning Roulette, Instant Roulette, Mr. Green Live Blackjack, Penthouse Blitz Blackjack, Live Immersive Roulette, Club Royale Blackjack, Infinite Blackjack, Power Blackjack, Free Bet Blackjack, Live Casino Hold’em, Super Sic Bo, Lightning Baccarat, Blaze Roulette, Speed Roulette, Mega Sic Bo, Speed Baccarat and so many, many more tables. 

Game Shows 

And when talking of live casino tables, we cannot forget to mention the thrilling Game Shows. A mix of TV game show and live casino you can enjoy Crazy Time, Monopoly Live, Dream Catcher, Mega Ball, Lightning Dice, Football Studio, and Side Bet City. 

Game Providers 

The games at Mr. Green are provided by 37 different providers, all of which have an excellent standing in the industry. We find names like Microgaming and NetEnt, two giants who are staples of casinos, but also names that are gaining steam in the industry like Pragmatic Play, Quickspin, Play ‘n’ Go, Big Time Gaming, Yggdrasil and ELK Studios amongst others. 

The wonderful live casino at Mr. Green is provided by Evolution Gaming, NetEnt, Pragmatic Play and Authentic Gaming. Evolution Gaming is an industry leader and while the others are newer to this genre, they are quickly earning a name for themselves for the high quality and innovation of their games. 

The Game selection is one of the largest available to Kiwi players 

I found the games collection to be quite enjoyable. There is a choice of everything you’d expect from a casino of Mr. Green’s calibre: online pokies, table games, jackpot games, instant win games and live casino games. I also like that the casino has a number of branded games, in particular, live casino tables, which gives you something authentic of the casino to try out. 

With game providers like the ones that are featured, I have no concern about fairness. Their reputations are built on the randomness of their games, and playing comes with peace of mind. 

The addition of new games is an added bonus. You can explore all of the latest casino trends and keep abreast of the new innovations that are so common in the industry. 

Time to collect your winnings? Here’s what you need to know!

Requesting a withdrawal with Mr. Green Casino is not complicated and requires a number of easy steps: 

1. Log in to your account
2. From the dropdown menu click ‘Withdraw’
3. Choose the payment method you have been using to deposit
4. Enter the desired amount, which cannot be lower than €30
5. Confirm request and wait for confirmation of the request. 

Once the request has been made the casino needs to process and approve your request. How fast this occurs depends on a number of factors. According to the casino, it can occur in a few seconds, but the time frame is highly dependent on your account verification status, the amount requested, and the payment method. 

Account verification is a must for every regulated online casino. When it is time to verify your account, the casino will send you an email to your personal email address, so make sure to check your inbox regularly. As standard procedure, the casino would need identification documentation, proof of residential address and sometimes even proof of payment method, but this may vary from customer to customer. 

Once the casino approves of your withdrawal request and processes the payment, it is up to the payment provider to deliver the funds to you. The processing time may vary from payment method to payment method, so don’t forget to check beforehand the transfer time. With some methods, this can occur within a few seconds, but with others, like bank transfer, this might take between 3 to 5 working days. 

Transparent withdrawal procedures 

The withdrawal process is straightforward and consists of only a few steps that take a few minutes. Mr. Green’s help centre provides a lot of information about the withdrawal process making the procedure transparent and covers all bases. 

The account verification is a normal procedure of every casino these days and they treat player’s privacy with the utmost confidentiality. The upload of documents is secure and their use is restricted only to a handful of individuals in charge of carrying out the verifications. 

Customer Support 

Mr. Green Casino has a help centre where it has grouped together all the frequently asked questions and provided detailed answered to each. The centre is also made up of a number of articles that provide important information like the withdrawal and deposit procedures, registration and verification of your account, games, security and responsible gambling. 

If you need to contact someone from that casino, you can do so by visiting the ‘About us’ page and scroll to the very bottom. You can opt to either reach out through email or else through the phone. You can carry out both actions through the site with ease. 

A live chat is also available and will connect you to an agent within a few minutes, who will chat with you and answer any queries you might have. This service is available 24/7, just like email and phone service. 

Excellent and dedicated customer support

We can say the Mr. Green has thought of every possibility when it set up the help centre and 3 different communication channels. The service is available 24/7 and this is very important since the time difference between Malta, the location of their offices, and New Zealand is significant. This is something to keep in mind if you reaching out. If you opt to phone, you need to be aware of the charges when making an international call. 

Email service is efficient but I find that live chat is faster both in connecting to an agent and solving issues since you are actually chatting with a person. This is usually my preferred method of communication and I can’t say if ever been disappointed. 

Responsible Gambling 

Mr. Green Casino takes responsible gambling very seriously and instead of having one page dedicated to the topic, the casino has dedicated a whole website called Green Gaming.

The site is all about encouraging you to play responsibly and share tips about how to manage your gambling, how to use the gambling tools, taking a break, self-excluding, and assess your risk factor. Mr. Green is also dedicated to protecting underage gamblers and providers a list of filters to help you protect any young dependents.  

Awards and Recognitions. 

Mr. Green Casino has received many recognitions and awards during the years. A quick look at their ‘About Us’ page will reveal a long list of prestigious awards. For the purpose of this review, we are going to list the most recent ones:

• EGR Nordics Awards 2020 – Operator of the Year
• IGA 2019 – Live Casino of the Year
• EGR Marketing and Innovation Award 2019 – Innovation in compliance and responsible gambling
• EGR Marketing and Innovation Award 2019 – Mobile Marketing Campaign
• EGR Nordic 2019 – Affiliate Operator of the Year
• EGR Nordic 2019 – Mobile Operator of the Year
• EGR Nordic 2019 – Socially Responsible Operator of the Year

Conclusion 

Mr. Green Casino is an exceptional online gambling platform that distinguishes itself through the promotions, wonderful choice of games, fast registration, great choice of payment methods, 24/7 customer support, and its wonderful responsible gambling program. It comes as no surprise that the casino has won so many awards year after year. It becomes clear within a few minutes on the platform, that this is an experienced and highly professional casino, that delivers only the best. 

My only disappointment is that the casino does not accept the New Zealand Dollar, forcing Kiwi players to play using the Euro. This is quite a disadvantage as funds, whether for depositing or winnings, have to go through the currency exchange, and which might not be in our favour. 

Apart from this one hiccup, Mr. Green is an exceptional casino and one that I’ve enjoyed very much. Its reputation proceeds it and I’m happy to say that it has lived up to all expectations. I have no doubt that other players from New Zealand will enjoy this casino as much as I did, and on that note, I invite you to give it a go from the below link!