Although this is a new casino, it is becoming quite the hotspot for NZ players.

78/100 Reviewed by Mark

This site's terms and conditions are not difficult to read, and incredibly easy to understand.

86/100 Reviewed by Mark

User-friendly, neat, and organised are what come to mind when looking and navigating through this website.

83/100 Reviewed by Mark

The customer care, which is accessible via both email and live chat, is friendly, and efficient. There is also a comprehensive FAQ section to refer to.

85/100 Reviewed by Mark


LuckyKoala is a new but fantastic casino for NZ players. Home to an amazing welcome bonus, a VIP program that rewards you handsomely, and a satisfactory customer care service, LuckyKoala is slowly but surely becoming a popular option for NZ players.
Generous welcome bonus
Efficient customer care
A fantastic VIP program
Steep withdrawal fees

Most popular slots at LuckyKoala


Gaming Curacao
VIP program

Casino features

24/7 Casinos, Mobile, Rewards

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows



Payment options

Bitcoin Bitcoin
Ethereum Ethereum
Interac Interac
Litecoin Litecoin
MasterCard MasterCard
MuchBetter MuchBetter
Neteller Neteller
Payz Payz
Skrill Skrill
Tether Tether


Minimum deposit


Minimum withdrawal

Customer Service


Email support
Email address

Live chat

Live chat support
live chat with dealer

LuckyKoala Review

As casino experts, we always check out the following features when reviewing a casino:

  1. Safety and licences
  2. Bonus offers
  3. Account registration
  4. Payment methods
  5. Cryptocurrencies available
  6. Games you can play
  7. How withdrawing works
  8. Customer support
  9. The overall play experience

LuckyKoala licensing, safety and trustworthiness

When it comes to safety, there’s nothing more important in a casino than the valid gambling licence it holds. Let’s see how else LuckyKoala makes sure its players are kept safe.

LuckyKoala – Complete list of licences

  • Gaming Curacao.

What makes LuckyKoala safe

Apart from the gambling licence held by the casino, you will find other safety features that include how your information is kept secured, as well as game fairness.

LuckyKoala awards and recognitions

This casino has not won any awards or recognitions yet.

A new casino which prioritises safety
The safety features are standard, with the latest technology to ensure your data is not leaked.

Welcome offers and promos – Grab a bonus at LuckyKoala

Everyone loves exciting and generous bonuses they can use when playing their favourite casino games. LuckyKoala is by no means an exception, which is why it offers a number of tasty rewards just for you!

LuckyKoala new player bonus

New LuckyKoala players can get a welcome bonus of up to NZ$1,000 + 125 free spins when signing up with this casino.

There is also a weekly offer which runs from Monday to Sunday, known as the Weekly Casino Bonus. With this offer you can get a 50% boost up to NZ$1,000.

LuckyKoala welcome bonus
This cute and cuddly Koala is here to welcome you to his casino home!

LuckyKoala free spins offer

LuckyKoala’s Weekly Free Spins Reload is offering up to 370 free spins every week. All you have to do is enter the relevant bonus code when making your next deposit!

LuckyKoala no deposit bonus

We couldn’t find any no deposit bonuses at this casino.

LuckyKoala cashback bonus

This casino does not currently offer cashback bonuses.

LuckyKoala promotions and tournaments

Another promotion that is available at this casino is the Weekly Reload Bonus.

Every week, you can boost your casino wallet with an incredible 40% up to NZ$100.

LuckyKoala VIP program

Although we couldn’t find a VIP program, this is mentioned in the casino’s terms. This could mean that you’d need to register before accessing this program.

VIP should be accessible to everyone
We were left disappointed at how the VIP program could not be accessed without signing up to the casino.

How to register a new account with LuckyKoala?

To create a new LuckyKoala account:

  • Click Register
  • Fill in the information
  • Agree to the Terms and Conditions

Documents and information you need to share with LuckyKoala to open an account

In accordance with KYC procedures, you may need to share a copy of your ID Card or driver’s licence, and a copy of your bank statement or utility bill.

Registration: As easy as 1, 2, 3!
LuckyKoala’s registration process can be done in less than a minute, giving you more time to enjoy playing casino games.

LuckyKoala payment methods

Here are the different payment methods you can use to make deposits and withdraw funds: 

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
VISA$20$5,000 weeklyInstant2-5 days
Mastercard$20$5,000 weeklyInstant2-5 days
Skrill$20$5,000 weeklyInstant1-3 days
Neteller$20$5,000 weeklyInstant1-3 days
Payz$20$5,000 weeklyInstant1-3 days
MuchBetter$20$5,000 weeklyInstant1-3 days
Interac$20$5,000 weeklyInstant1-3 days

Cryptocurrencies available at LuckyKoala

At LuckyKoala you can also use a number of crypto payment methods:

CryptocurrencyMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Bitcoin$20$5,000 weeklyInstantInstant
Ethereum$20$5,000 weeklyInstantInstant
Litecoin$20$5,000 weeklyInstantInstant
Tether$20$5,000 weeklyInstantInstant
Versatile payment methods
Having fiat and cryptocurrencies is incredibly useful and caters for many players!

Games you can play at LuckyKoala

Boasting hundreds of games, LuckyKoala leaves you with more options than you can count. Let us show you why we think so. 

Lucky Koala games
Some of the games you can enjoy playing at LuckyKoala.

Exclusive games and branded tables

We couldn’t find any games exclusive to this casino. On the other hand, there are a number of branded tables, such as Narcos Mexico, Game of Thrones Power Stacks, and Dr. Jekyll & Mr. Hyde.

Recommended slots you can play at LuckyKoala

When we think of online pokies, we think of the classics. Some of the best games you can play at LuckyKoala include:

Exquisite live dealer table available in LuckyKoala

You will find that LuckyKoala offers an extensive choice of Live Casino games, like Live Blackjack and Live Baccarat.

Game shows you can play at LuckyKoala

The exciting PowerUP Roulette, the immersive Boom City, as well as the popular Crazy Time are all available live game shows at this casino!

Popular game providers LuckyKoala works with

The game providers that LuckyKoala world with are the best, and most trustworthy in the market. These include:

LuckyKoala game providers
Enjoy playing the best games from top providers in the NZ market!

Time to collect your winnings? Here’s how to withdraw your money from LuckyKoala

Those winnings in your account sure do look fantastic don’t they? We’ll show you what you need to do to withdraw them from LuckyKoala.

Step by step guide on how to withdraw from LuckyKoala

  • Log in to your account
  • Go to your profile
  • Go to the payment section
  • Choose your preferred payment method
  • Follow the on-screen instructions to make a withdrawal request.

Other important information to know when withdrawing

While your first monthly withdrawal won’t cost you anything, you must pay an 8% fee if you want to make more withdrawal requests.

We also found out that you’ll be asked to roll over your deposits before withdrawing.

Withdrawal fees not too inviting
When looking at the withdrawal terms, we thought that this casino’s fees are a bit steep. 

LuckyKoala’s customer support

This casino’s customer care service is always there to answer your questions as efficiently as possible. Finding a customer care representative can be done either via email, or via live chat.

ContactAverage Answer Time
Email[email protected]24-48 hours
Live ChatAvailable 24/7 on site1-5 minutes

In case you need your question answered immediately, you can also refer to to LuckyKoala’s FAQ section.

Comprehensive customer care
We were impressed at how well players are taken care of by this casino’s customer care.

The overall play experience in LuckyKoala

The site does everything to ensure a near-perfect gaming experience. From its beautifully-designed website, to the way sounds and graphics are integrated into games, you’ll find yourself in an immersive experience like never before!

All the information you’ll need can be easily found, thanks to LuckyKoala’s organised layout.

LuckyKoala mobile experience

With many players opting for smartphones and tablets, unsurprisingly, LuckyKoala has optimised its casino site for mobile use

Mobile-optimised, but no app!
An issue, which even other top casinos struggle with, is the absence of a mobile app. We think that LuckyKoala would greatly benefit from having a mobile app that can be downloaded onto smartphones and tablets.

Responsible Gambling in LuckyKoala

Keeping players safe is LuckyKoala’s top priority, and this is clearly shown through their dedicated Responsible Gambling section.

LuckyKoala promises that:

  • There are no underage players
  • There are no illegal players using its site
  • Software is fair in all our games
  • You can quit at any point in time if you find gambling to be negatively affecting you.
Excellent Responsible Gambling tools
Apart from promising player safety, this casino’s Responsible Gambling section also offers helpful sites, and lists a number of questions players can ask themselves to determine whether they have a gambling problem.

LuckyKoala: Our thoughts

LuckyKoala Casino is home to a number of fantastic features, bonuses, and a huge library of games.

We were also glad to see the wide range of payment options for NZ players, and the type of licence it holds.

Unfortunately, the withdrawal fees of 8% are a bit steep for players, especially to the high rollers.

We feel that this casino deserves an 82/100.

Other casinos to play at if you like LuckyKoala

Frequently asked questions

Yes, as it is licensed by Curacao's Gaming Control Board.
To open an account with LuckyKoala: Click on Register Now, fill in the form with your personal information, confirm that you are over 18 years of age, and click on Submit.
LuckyKoala.com allows you to fund your account with a wide range of payment options such as bank transfers, credit cards, e-wallets, and prepaid cards. For a detailed list of options, check out the Payment methods page.
Your account will be updated as soon as you make a deposit, except when performing a Bank Transfer.
Go to LuckyKoala
$1 000
18+ | Play Responsibly Gambleaware.org Terms & conditions apply

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