Golden Panda Review
Ever wanted to play pokies with a panda wearing a gold lame jacket? Well, now you can!Fu Bao the panda is the casino ambassador here, and he knows how to make Kiwis feel welcome. Choose from 4,000+ pokies, RNG tables, scratchies, live casino and loads more besides. Along the way, you can scoop loyalty points as well as wager-free weekly cashback, up to $10,000! But is this casino all that? Check out the rest of my Golden Panda review to find out!
Summary
Details
Casino features
Language Support
Game offerings
Game types
Payment
Payment options
Deposit
Withdrawal
Customer Service
Live chat
Golden Panda Review
Let’s kick things off mates, with the process behind how we rate casinos. By using 6 steps of testing, we get to analyse the full picture and provide you with clear facts. So you can choose whether to give a casino a try or a wide berth.
Check out the steps below, which you can see in action for my Golden Panda review:
- I reviewed Golden Panda’s licensing, safety and trustworthiness
- I analysed the bonus terms and promos at Golden Panda
- I checked the Golden Panda payment methods for smoothness and reliability
- I analysed Golden Panda’s game selection and overall platform usability
- I tested the Golden Panda customer support
- I judged the popularity of Golden Panda and checked real NZ player testimonials
Golden Panda Licensing, Safety and Trustworthiness
Golden Panda is operated by the Costa Rican registered company (no: 3-102-880024), Igloo Ventures SRL. My research shows that they also operate 30+ worldwide casinos.
Golden Panda operates under an Anjouan Gaming licence (ALSI-1423 l 1005-FI2). Please verify the details of this to ensure the license meets your personal safety standard and jurisdictional coverage.
| ⚠️AGE RISK WARNING: |
| 18+ only. Anjouan Gaming forbids anyone under the age of 18 to use the services which its casinos provide. It requires its license holders to check and verify the ages of all players and refuse entry to minors. |
Responsible Gambling at Golden Panda
I found that Golden Panda currently offers a limited range of responsible gambling tools. This needs to be improved to ensure safer gambling for players.
| ⚠️ ADDICTION RISK WARNING ⚠️ |
| It’s important to remember that gambling can create problems and harm. Please always be realistic with how gambling makes you feel and keep an eye on your habits whilst playing. Some common warning signs to watch out for can be trying to win back losses, playing for longer and longer and feeling upset and anxious because of gambling. If things ever feel bad, please seek support. There are many organisations in New Zealand that offer free advice and guidance, such as Safer Gambling Aotearoa and the Gambling Helpline 0800 654 655 (24hrs). |
My Rating of Golden Panda’s Trust & Safety
Ready to suss out what’s really going on with these crucial aspects?
| What I checked | Score | Why this score? |
| Licences | 10/10 | The site operates with a valid Anjouan Gaming license. |
| Security Measures & Data Protection | 2/5 | Golden Panda has a clear GDPR policy and mentions SSL encryption, but doesn’t specify the number of bits. 2FA isn’t supported either. |
| Responsible Gambling Tools | 2/10 | There are no account limits or a self-assessment available for players to use, which is not acceptable. |
| Golden Panda needs to be more open about its security protocols and put some serious work into its RG services |
| Score: 14/25. |
Golden Panda Bonus Terms and Promos
(Offers are valid for NZ players 18+ only. Full terms and conditions apply to all bonuses and promos. Please review these on the Golden Panda site before claiming)
It’s time to go tramping through the casino bonuses! Here’s where I’ll also analyse the smallprint and check if these deals could be worth claiming or not.
| ⚠️BONUS RISK WARNING |
| You can claim the welcome offer with a minimum deposit of $20, which needs to be made within 60 days of creating your account. You will need to wager the bonus a total of 30x within 7 days before a withdrawal can be made. For example, if you deposit $20 and receive a $40 bonus, you will need to wager $1,200 ($40 x 30 = $1,200). Different games have different wagering contribution rates, please check these on the Golden Panda site. The 50 free spins are worth $0.01 each, and you will need to wager any winnings 30x within 7 days. There is no maximum bet size whilst using the bonus funds. Please be aware that due to the average RTP of games and the casino’s house edge, you may lose money whilst trying to clear this bonus. Full terms and conditions apply, please review them before claiming. |
Golden Panda’s Welcome Bonus

As a new player you’ll be greeted at the door with a sweet as welcome bonus.
- 200% up to $5,000 + 50 free spins
Free Spins Offers at Golden Panda
So, how’d I get on with the welcome deal free spins? Well mates, at the time of my review, these were available on the Hacksaw Gaming raccoon-themed hit, Le Bandit. The best pokie from the saga IMO!
Golden Panda Cashback Bonus

Receive 10% real money cashback up to $10,000, based on your net weekly losses. Please be sure to check the terms and conditions for eligibility and withdrawal info.
Golden Panda Loyalty Program
I discovered that Golden Panda offers a 10-tier loyalty program. As you can see from my snapshot below, the first tier will make you a ‘Newborn’.

To rack up the points, you can complete missions and also scoop free spins and bonuses at the same time. As well as get access to tournaments, pick up ‘achievements’ and earn points for levelling up.
Golden Panda Promotions and Tournaments
At the time of my review, Golden Panda were hosting the popular ‘Drops & Wins’ tourney and a Playson cash drop contest.
My Rating of Golden Panda’s Bonus Terms & Promotions
Time to find out if you’ll get to enjoy some fair and straightforward rewards.
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 5/5 | These are very short and to the point. The maximum bonus bet is $5, except for the welcome offer which can be played with any wager size. There are a lot of excluded games, though overall the terms are player-friendly and reasonable. |
| Wagering Requirements | 3/5 | Depending on which offer you claim, the wagering requirements are 30x or 35x the bonus, which are industry-standard amounts. |
| Ongoing Promotions | 3/5 | These are a bit thin on the Aotearoa ground. The wager-free cashback is great and the loyalty program is creative. A couple of bonus and free spin reloads would’ve sealed the deal for me though. |
| Golden Panda offers no-fuss rewards with some wager-free action, but I’d love to see more deposit-based deals for regulars! |
| Score: 11/15. |
Golden Panda Payment Methods & Account Fairness
There’s a standard bunch of Kiwi friendly banking choices to choose from, and payments using NZD are supported.
| Payment Method | Minimum Deposit | Maximum Daily Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Visa & Mastercard | $20 | $4,000 | Instant | Instant up to 24 hours |
| Google & Apple Pay | $20 | $4,000 | Instant | Instant up to 24 hours |
| ⚠️FINANCIAL RISK WARNING |
| Before you start to play, we advise you to set strict financial limits and review your gambling transactions regularly. Most players lose money over time, and casinos always have a mathematical advantage due to the house edge. Gambling shouldn’t be viewed as a source of income or used to pay off debts. Please always play within your means and with the money you can afford to lose. |
Cryptocurrencies at Golden Panda
Golden Panda supports a wide range of cryptos with rapid cashouts and no fees.
| Crypto | Minimum Deposit | Maximum Daily Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Ethereum | $20 | $4,000 | Few secs | Instant – 24 hours |
| Litecoin | $20 | $4,000 | Few secs | Instant – 24 hours |
| Bitcoin | $20 | $4,000 | Few secs | Instant – 24 hours |
| Tether | $20 | $4,000 | Few secs | Instant – 24 hours |
| Binance Coin | $20 | $4,000 | Few secs | Instant – 24 hours |
| Bitcoin Cash | $20 | $4,000 | Few secs | Instant – 24 hours |
| Dogecoin | $20 | $4,000 | Few secs | Instant – 24 hours |
| Cardano | $20 | $4,000 | Few secs | Instant – 24 hours |
| Ripple | $20 | $4,000 | Few secs | Instant – 24 hours |
| Solana | $20 | $4,000 | Few secs | Instant – 24 hours |
| Tron | $20 | $4,000 | Few secs | Instant – 24 hours |
| USD Coin | $20 | $4,000 | Few secs | Instant – 24 hours |
How To Withdraw From Golden Panda
- Click your profile avatar, then select ‘Wallet’
- Select ‘Withdraw’ and input the amount
- Choose your crypto/payment method
- Click ‘Withdraw’
Other Important Information
The minimum you can withdraw is $25, which is a little more than most NZ casinos. Cashouts are mostly processed instantly, though they may be subject to a wait of up to 24 hours if it’s a busy period.
Documents and Information You’ll Need To Share With Golden Panda
Golden Panda can request snapshots of the following documents for verification at any point:
- Photo ID: Passport, driver’s license or ID card
- Address proof: Utility bill or bank statement
- Selfie: This must be of you holding your ID
Good news, the verification process is either instant or up to 1 hour!
My Rating of Golden Panda’s Payment & Account Fairness
We’re now at the halfway point of my Golden Panda review, and it’s time to check out the processes and rules!
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | $20 deposit and $25 withdrawal minimums are average, but may be high for some players. |
| Accepted Payment Methods | 3/5 | There’s a standard range, but prepaid vouchers and bank transfers were not available. |
| Account Rules and Player Rights | 1/5 | If your account is inactive for 13 consecutive months, Golden Panda will give you 30 days’ notice before they begin to deduct a $5 monthly fee. Smaller amounts can be deducted in order to take your balance to zero, so your account can then be closed permanently. |
| Withdrawal Speed and Processing Times | 5/5 | These are mostly instant or up to 24 hours during busy times. |
| Quick cash outs without fees, but those inactivity fees are a mare! |
| Score 12/20. |
Golden Panda Game Library & Usability
Help yourself to 4,000+ casino games, whether you love a pokie, plinko or scratchie – Tu Meke!
| ⚠️CASINO GAMES WARNING |
| We advise you to only play at casinos with licences that are relevant to NZ, such as Anjouan, Curacao, MGA, etc. This will ensure that the games you play will also be licensed and tested for fairness. Casino games are ‘games of chance’ and you risk losing your money by playing them. Each game features its own rules and RTP, as well as contributing to bonus wagering at different rates. Please review all of these details before you start to play. |
Did I Find Any Exclusive Games?
Sure thing! My Golden Panda review revealed a bunch of its own brand ‘Originals’. Mates, you won’t be able to play these anywhere else!

Recommended Slots at Golden Panda
I found the selection of pokies to be extensive, with bets starting at 1c. The platform could improve organisation by adding in more filtering options and categories for jackpots, though. The availability of high RTP pokies is notable and slots can be played in demo mode.

Golden Panda Live Dealer Tables
I got to take my pick from hundreds of baccarat, blackjack, roulette and Sic-Bo games. There’s a strong theme of quality, and I found plenty of live casino VIP tables if you fancy some high-stakes action. The only lacking genres are poker, Craps and Bac Bo.

Golden Panda Game Shows
The game show lobby hosted just 4 titles at the time of my Golden Panda review. Nevertheless, I still had fun with my favourites of Money Time and Wheel of Fortune.
Other Types of Games You Can Play at Golden Panda
- RNG tables
- Video poker
- Plinko
- Bingo slots
- Keno
- Crash
- Scratchies
- Jackpots
Game Providers at Golden Panda
There are 40+ software developers, which is a good ratio to the 4,000+ games on offer. The most popular are:
- Play’n Go
- Pragmatic Play
- Betsoft
- EGT Digital
- Betgames
- Novomatic
Golden Panda Mobile Experience
Whilst there isn’t an app, the site is fully optimised to support any device and operating system. I logged in easily with a mobile browser and discovered that the entire game collection was available. I did experience some slowness, though and certain links were munted.
My Rating of Golden Panda’s Games Library & Usability
Let’s cut to the chase mates and get those scores out!
| What I checked | Score | Why this score? |
| Games Library and Navigation | 8/10 | There are 4,000+ games and a great variety of genres, but the filtering options are lacking. There isn’t a jackpot section and players will need to manually search instead. |
| Software Providers and Game Integrity | 4/5 | I’ve given a 3 here as NetEnt and Evolution were missing. Golden Panda also doesn’t use a 3rd party games testing service. |
| User & Mobile Experience | 3/5 | The desktop site is uncluttered and easy to use, but the mobile site was slow at times and had some broken links. |
| You can enjoy exciting and varied gaming sessions, though the mobile access needs a rethink! |
| Score: 15/20. |
Golden Panda Customer Support
Kiwis can enjoy around-the-clock support via email or live chat, with quick response times!
| Contact: | Average Answer Time | |
| [email protected] | Within 2 hours | |
| Live chat | 24/7 | Instant |
| X | @Golden_Panda0 | N/A |
Languages: English, Norwegian, German, Portuguese, Italian, French and 6+
Help Centre: A small selection of FAQs.
Other resources: The X account has been inactive for some time.
My Rating of Golden Panda’s Customer Support
We all want smooth and easy-to-access support, right? Let’s see if Golden Panda has what it takes.
| What I checked | Score | Why this score? |
| Availability & Response Time | 5/5 | Super! There’s 24/7 coverage with instant live chat and emails handled within 2 hours. |
| Contact Options | 3/3 | Email and live chat are available, but it’s a shame that the X account doesn’t have an active messenger. |
| Help Centre & Self-Service Options | 1/2 | I found a limited range of FAQs which were disorganised. Key info is missing such as payment amounts and limits. |
| Get access to high-quality and rapid support from friendly agents! |
| Score: 9/10. |

Popularity & User Testimonials
Well mates, taking into consideration the newness of Golden Panda, the site has already racked up hundreds of reviews. There are some positive testimonials which refer to the diverse games, interface and promo selection. Though the negatives outweigh these. I found that most comments relate to issues with withdrawals, and this consensus can’t be overlooked. It’s promising to see that Golden Panda has made an effort to reply to players though.
| I always expect to find a few grumbles relating to payouts with any casino, but these are too frequent to ignore |
| Score: 3/10. |
Are Things Really Golden at Golden Panda?
My Golden Panda review highlighted some good stuff, particularly the wager-free rewards, and the welcome offer is generous, which may appeal to some of you! Games are in good supply, and who doesn’t like fast payouts? Chur for the crypto capabilities too! But the casino also hit a few judder bars, and the lack of safer gambling tools cannot be forgiven. If you decide to sign up, then please be aware of this and as always, gamble responsibly.
Other Casinos To Try if You Like Golden Panda
If you prefer a crypto-focused experience, then check these NZ reviews out: