TheOnlineCasino Review
A true veteran of the online scene, but can it still hang with the Kiwis?With a history stretching all the way back to 1997, TheOnlineCasino is a proper pioneer of iGaming. This veteran promises a trusted, crypto-friendly experience with some seriously big bonuses. But does its age give it wisdom, or is it just a relic of the past? Check out the rest of my TheOnlineCasino review to find out!
VIP Program
Skrill
Regular Offers
Live Chat
Summary
Details
Casino features
Language Support
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
Big Time Gaming 
Blueprint Gaming 
Just For The Win 
Microgaming 
NetEnt 
NextGen 
Wazdan Payment
Payment options
Ethereum 
Litecoin 
Tether 
Deposit
Withdrawal
Customer Service
Telephone
Live chat
TheOnlineCasino Review
How we rate casinos here at NZCasino is an in-depth process, which follows 6 tried and tested steps. We do all the legwork to provide you with easy-to-digest facts and a clear overall rating.
Here’s the method which I used for this review:
- I verified the licensing, safety and overall trustworthiness of TheOnlineCasino
- I analysed all the bonus terms and promos at TheOnlineCasino
- I checked the payment methods at TheOnlineCasino for ease of use and reliability
- I assessed the selection of games and TheOnlineCasino’s usability
- I tested TheOnlineCasino player support
- I judged the popularity of TheOnlineCasino and checked real player testimonials
TheOnlineCasino’s Licensing, Safety and Trustworthiness
My TheOnlineCasino review found that it’s been operating since 1997; that’s some serious staying power! The platform holds a gaming license from the Autonomous Island of Anjouan, Union of Comoros. This license operates under a different regulatory framework than the MGA, which may offer different levels of player protection and dispute resolution. Players should review the official licensing details on the casino’s site before playing. The site uses SSL encryption to protect your information.
| ⚠️ AGE RISK WARNING: |
| Online gambling in New Zealand is strictly for those aged 18 and over. All casinos must verify the ages of players and not permit anyone under the legal age to use their services. |
Responsible Gaming in TheOnlineCasino
I sussed out the Responsible Gaming page and found some solid advice. There’s a questionnaire to check your habits and links to support groups like Gamblers Anonymous and GamCare. If you need a break, you can contact the support team to set up a 7-day cooling-off period or a full self-exclusion for at least 6 months.
| ⚠️ ADDICTION RISK WARNING |
| Whilst gambling can be fun, it can also lead to harm. Always keep an eye on how gambling makes you feel. Some warning signs to look out for are chasing your losses, borrowing money and spending longer and longer gambling. If you feel you need some help, then we encourage you to reach out as soon as possible. Many free and confidential services in New Zealand can support you without judgement, such as: Gambling Helpline 0800 654 655 or PGF Services. |
My Rating of TheOnlineCasino’s Trust & Safety
With such a long history, does the trustworthiness stack up?
| What I checked | Score | Why this score? |
| Licences | 2/5 | The casino holds a license from Comoros. It’s a valid license that has sustained their business for decades, though it operates under a different regulatory standard than more common European bodies. |
| Brand Credibility & Ownership Trust | 4/5 | Being in the game since 1997 is a massive plus. It shows the brand has stability and isn’t a fly-by-night operation. |
| Security Measures & Data Protection | 3/5 | Standard SSL encryption is in place to protect player data. |
| Responsible Gambling Tools | 3/5 | Good resources and support contacts are available. However, the tools require you to contact support to activate them rather than being self-service. |
| A long-standing operator with a different approach. |
| The casino’s long history is its biggest trust signal. The Comoros license is a point of difference, and it’s worked for them for years. All up, the score is 15 out of 25. |
Bonus Terms and Promos at TheOnlineCasino
Yup, it’s time to examine what casino bonuses are on offer for Kiwis. I’ve also examined the small print so we can find out if these deals are straight up or not.
| ⚠️ BONUS RISK WARNING |
| The welcome offer gives new players a matched bonus plus 20 free spins. Note that the offer is subject to a 50x wagering requirement on the bonus amount, which must be fulfilled before any of these bonus winnings can be withdrawn. Wagering occurs from your real money balance first. Contribution rates may vary per game. Ensure you review the full terms and conditions on the official site to understand all eligibility criteria, including the 30-day bonus validity, the maximum conversion of three times the bonus amount, and restrictions such as excluded Skrill and Neteller deposits. Find the full terms on TheOnlineCasino website. |
TheOnlineCasino Welcome Bonus
New Zealanders can get started with a 100% match bonus up to $100 + 30 free spins. Just be mindful of that 50x rollover on the bonus amount.
Free Spins Offers at TheOnlineCasino
Sorry mates, the welcome bonus offer didn’t include any free spins.
TheOnlineCasino Promotions and Tournaments
The best deal I found for regulars is the 10% Weekly Casino Rebate. You get 10% of your net losses from the previous week back in your account every Monday. Sweet as! The main ongoing deal is the weekly rebate. At the time of my review, there were no tournaments running, which is a bit of a shame, eh?
Does TheOnlineCasino Offer a VIP Program for Kiwis?
Yup! There isn’t a public club to join, though. TheOnlineCasino runs an exclusive, invite-only VIP program. Their team uses an internal system to spot high-value players, and then a dedicated VIP manager will reach out to offer you personalised rewards and service.
My Rating of TheOnlineCasino’s Bonus Terms & Promotions
Ready to see what I sussed out in the small print?
| What I checked | Score | Why this score? |
| Bonus Terms and Conditions | 3/5 | The terms are clear enough, but that combined rollover is a big hurdle to overcome. |
| Wagering Requirements | 3/5 | 14x looks good on paper, but applying it to both the deposit and the bonus makes it pretty challenging. |
| Ongoing Promotions | 4/5 | The 10% weekly rebate is a fantastic, simple offer that provides real value. The invite-only VIP club is a nice touch for loyal players. |
| TheOnlineCasino serves up a massive welcome offer but watch that rollover! |
| This section scores a decent 12 out of 15. |
Payment Methods & Account Fairness in TheOnlineCasino
I was pleased to see a good range of banking options, with a special focus on crypto for all you tech-savvy Kiwis.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Pending Time |
| Mastercard | $20 | Not Specified | Instant | 1-5 business days |
| Visa | $20 | Not Specified | Instant | 1-5 business days |
| PayPal | $10 | Not Specified | Instant | Up to 24 hours |
| Bitcoin | $10 | Not Specified | 15-60 minutes | Up to 24 hours |
| Ethereum | $20 | Not Specified | 5-15 minutes | Up to 24 hours |
| Litecoin | $10 | Not Specified | 5-15 minutes | Up to 24 hours |
| ⚠️ FINANCIAL RISK WARNING |
| Gambling with real money always involves a risk that you will lose. So it’s important to never view gambling as a way to make money. Casinos always have the advantage due to the house edge and most players lose money over time. Our advice is to set strict limits before you play and stick to them. As well as only gambling with the money that you can afford to lose. |
Cryptocurrencies Accepted at TheOnlineCasino
Using crypto at this casino is one of their biggest strengths, with Bitcoin, Ethereum, Litecoin, and Tether all supported.
| Cryptocurrency | Min Deposit | Min Withdrawal | Average Deposit Time | Average Withdrawal Time |
| Bitcoin | NZD$50 | NZD$100 | Instant | Same-day |
| Ethereum | NZD$30 | NZD$85 | Instant | Same-day |
| Litecoin | NZD$30 | NZD$30 | Instant | Same-day |
| Tether | NZD$30 | NZD$30 | Instant | Same-day |
Step by Step guide on how to withdraw from TheOnlineCasino
- Click on ‘Banking’ and then ‘Payout Now’
- Input the amount
- The method will usually be the same one you used to deposit
- Confirm you are happy and that’s it!
Other important information to know when withdrawing
The minimum withdrawal amount is not clearly stated on the site. New players face a 48-hour hold on their first payout. Additionally, there is a $5,000 weekly withdrawal limit on large wins, which players should consider when planning their withdrawals.
Documents and information you need to share with TheOnlineCasino to open an account
You will be asked for verification documents before your first withdrawal.
- Photographic ID: passport or driver’s license
- Proof of address: utility bill or bank statement
- Proof of Payment: For card users, a copy of the card used.
My Rating of TheOnlineCasino’s Payment & Account Fairness
Time for me to double down on the terms and get through all that small print!
| What I checked | Score | Why this score? |
| Minimum Withdrawal and Deposit | 3/5 | $10 for crypto deposits is great, but the minimum withdrawal isn’t specified. |
| Accepted Payment Methods | 4/5 | A great mix of crypto and traditional methods, though more e-wallet options would be good. |
| Account Rules and Player Rights | 3/5 | The terms are mostly standard, but the $5,000 weekly cap on big wins is a bit restrictive. |
| Withdrawal Speed and Processing Times | 3/5 | Crypto is fast, but the 48-hour hold for new players is a bit slow. |
| Generally ok with a solid payment method collection, especially for crypto fans |
| I’d like to see more clarity on withdrawal minimums, but on the whole, things are quite fair here. This results in a 14 out of 20. |
TheOnlineCasino’s Games Library & Usability
Well mates, my TheOnlineCasino review uncovered around 550 games in total, which is smaller than many modern sites.
| ⚠️ CASINO GAMES DISCLAIMER |
| Casino games are for entertainment purposes only and are classed as games of chance. All casinos have an advantage over players with a mathematical edge and most players lose money over time. We advise you to only play at casinos licensed by recognised regulators. Games at these casinos are licensed too and their fairness is tested by 3rd party specialists. Each game has its own rules and RTP which you should check before playing. It’s also a good idea to verify any bonus wagering contribution rates. |
Exclusive Games at TheOnlineCasino
The casino features games from Bodog Custom, which are their own proprietary titles. This gives their library a unique feel you won’t find elsewhere.
Recommended slots you can play at TheOnlineCasino
There’s a decent collection of pokies with varied themes, but you won’t find the blockbusters from NetEnt or Microgaming here. The lobby is powered by providers like Betsoft and Rival, with popular games like A Night with Cleo and Golden Buffalo.
Live Dealer Tables Available in TheOnlineCasino
You can get amongst the live casino action with 47 tables! I spotted heaps of baccarat, blackjack, and roulette. The games are streamed in HD with professional dealers, making for a top-notch experience.
Other Games at TheOnlineCasino
I’ll just lay these out for you:
- Video Poker
- Keno
- Scratchies
- RNG table games
Game Providers at TheOnlineCasino
The main software developers are a bit different from the usual suspects: Betsoft, Rival, and their own Bodog Custom studio.
Mobile experience at TheOnlineCasino
At the time of my review, TheOnlineCasino didn’t have a native mobile app. I logged into my account using my phone’s browser and found the mobile site works like a charm. It’s ready to go for any OS and has the same simple layout as the desktop.
My Rating of TheOnlineCasino’s Games Library & Usability
It’s time to check those scores!
| What I checked | Score | Why this score? |
| Games Library and Navigation | 6/10 | The library is small but well-organised. The categories make it easy to find what you’re looking for, but there’s no provider filter. |
| Software Providers and Game Integrity | 3/5 | The variety is limited to a few specific providers. While reputable, the absence of major industry names will be a let-down for many pokie fans. |
| User & Mobile Experience | 4/5 | The site is simple, functional, and works great on mobile. It’s not flashy, but it gets the job done. |
| Just a little more work is required. |
| The scores are a respectable 13 out of 20. |
TheOnlineCasino Customer Support
I was glad to see that support is offered 24/7, and there are plenty of ways to get in touch. I engaged with a variety of agents and had no issues with the quality of support.
| Contact: | Average Answer Time | |
| [email protected] | Within a few hours | |
| phone | 1-888-226-0024 | A few minutes |
| live chat | Yes, 24/7 | A few moments |
| https://x.com/theonlinecasino | 24 hours | |
| https://www.facebook.com/wwwonlinecasinocom/ | 24 hours |
Languages: English.
Help Centre: Yep, there’s a great searchable help centre that works like a knowledge base, filled with articles and FAQs.
My Rating of TheOnlineCasino’s Customer Support
Here’s where I assess my sign-up journey and give the overall score for the help I received.
| What I checked | Score | Why this score? |
| Availability & Response Time | 5/5 | 24/7 with fast response times across all channels. |
| Contact Options | 3/3 | Live chat, email, and phone support is a fantastic offering. |
| Help Centre & Self-Service Options | 2/2 | The searchable help centre is excellent and makes it easy to find answers yourself. |
| TheOnlineCasino has thought of everything when it comes to support |
| No grumbles from me here mates, and it’s a straight 9 out of 10. |
Popularity & User Testimonials
I found a Trustpilot page for TheOnlineCasino with a user rating of 3.8/5. The positive comments often mention the great customer service and easy crypto payments. Some complaints were about bonus terms, but the casino team actively replies to these, which is a good sign.
| TheOnlineCasino is doing fairly ok out there. |
| This gives a decent 5 out of 10. |
An Iconic Name but Is the TheOnlineCasino Any Good?
Often, old-school sites can feel a bit dated, but TheOnlineCasino holds its own. The massive welcome bonus and focus on crypto are big draws. The weekly rebate and invite-only VIP program also show they value their players. The main limitations are the smaller game library and the different licensing framework. This casino is best suited for a crypto-savvy player who appreciates a huge bonus and a long-standing reputation.
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Frequently asked questions
Angelique is our NZ Expert and a seasoned iGaming content professional with over 12 years of experience in digital content creation, including more than 10 years specifically focused on the online casino field.