Casino Dome

Launched only in 2020, Casino Dome is another new casino that comes with the right offerings. The first to grab our attention is the attractive design and the generous promotions. Find out more about Casino Dome in our review below!

Casino Dome

Casino Dome
87
87
Rating
Popularity
Terms
Usability
Customer Service
VIP Program VIP Program
PayPal PayPal
Regular Offers Regular Offers
Live Chat Live Chat
$200 Bonus Wagering 40x
21 Freespins Wagering 40x
18+ | Play Responsibly | BeGambleAware.org | 18 and up. Only new players are allowed. A minimum deposit of $10 is required. Wagering requirements for bonuses and free spins are 40x. Free spins have a maximum win of $100. The spins are only valid for 72 hours. Bonuses are available for a period of 14 days. | Terms and conditions applies
87
Rating
Popularity

Casino Dome may have only launched in 2020, but it has already gained a lot of popularity amongst NZ players.

70/100 Reviewed by NZcasino.co.nz

The standard wagering requirement for the Casino Dome welcome bonus is 40x. Free spins winnings are subject to a NZ$100 maximum win cap, which is unfavorable.

68/100 Reviewed by NZcasino.co.nz

Casino Dome has a large selection of games to choose from, including online slots and table games. Best game providers in the industry, including Play'n GO, NetEnt have created these games for you.

87/100 Reviewed by NZcasino.co.nz

The customer service team is efficient and well-trained to assist. The team is knowledgeable, multilingual, and available via email, live chat, and phone 24 hours a day, 7 days a week.

100/100 Reviewed by NZcasino.co.nz

Summary

Casino Dome has set itself for being one of the best new casinos in the industry. The team behind it has strived to include aspects that are popular with players and excluded features that make other casinos lose points.
24/7 customer support
Large choice of payment methods
Mobile app available for download
Vague VIP scheme

Details

Name
Casino Dome
Launched
31/12/2020
Licenses
Malta Gaming Authority & UK Gambling Commission
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Providers

Payment

Payment options

EcoPayz EcoPayz
Euteller Euteller
Maestro Maestro
MasterCard MasterCard
Neteller Neteller
PayPal PayPal
Skrill Skrill
Trustly Trustly
VISA VISA

Deposit

Minimum deposit
$10

Withdrawal

Minimum withdrawal
$10

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Casino Dome Review

Launched only in 2020, Casino Dome is one of the latest casinos online to land in New Zealand.

Operated by Genesis Global Ltd, one of the most respected operators in the industry, the casino features a fantastic collection of casino games, a generous welcome bonus, a VIP scheme, 24/7 customer care and many more perks. 

If you wish to learn more about this futuristic casino, we invite you to keep on reading this Casino Dome review!  

Casino Dome licensing, safety and trustworthiness

Casino Dome is licensed by two of the most respected regulatory bodies in the iGaming industry; the Malta Gaming Authority and the UK Gambling Commission

They also use the latest encryption security system available. Their AI-powered software is called SSL-encryption and it takes players’ data and scrambles it to keep it encrypted, keeping all their information safe and secure. 

You are safe with Casino Dome

Casino Dome has taken measures to secure the proper operating licenses from the most reputable organizations in the iGaming industry. They also are using some of the best encryption software to protect all users’ personal and financial information. 

You can find all of their licensing information at the bottom of their website. 

Because of the regulatory licenses and high-tech encryption software, Casino Dome is earning top marks from our team in this category. 

How I tested Casino Dome

Our team looks at all aspects of a casino to give you the most detailed and accurate review we possibly can. 

Our steps include analyzing:

  • Welcome bonus
  • Ongoing offers and promotions
  • Registration process
  • Payment Methods
  • Withdrawals
  • Game library
  • Customer support

Bonus and Offers Analysis

Casino Dome’s bonuses and offers are easy to locate on their site and are of good value. You can also easily locate the terms and conditions of each bonus to help you understand if it is a bonus you will want to opt-in for. 

How Easy Is It To Open A New Account?

Casino Dome has an easy two-step process for registering as a new user. Remember, new users will still need to go to the Promotions page to opt-in for their welcome bonus. 

Things You Need To Know About Their Deposit Methods

Casino Dome allows players to choose from a large variety of payment methods for deposits and withdrawals including all major credit/debit cards and e-wallets. All transactions are processed instantly. 

What Their Game Selection Looks Like

Casino Dome has a large selection of games that will be sure to please all types of players. You will find some of the most popular pokie titles, table games, live dealer games, and even the newest game shows. There’s truly something for everyone. 

The Play Experience

Players can expect a high-level gaming experience due to the large selection of games, regular promotions, mobile access, and speedy customer support response. These are all hallmarks of a top casino. 

How Withdrawing Works

Just as with deposits, withdrawals at Casino Dome are processed instantly. Please remember that depending on your preferred payment method you should allow for up to 3-5 business days for all withdrawal transactions. There is a minimum withdrawal of NZ$10. 

What Do You Do If You Run Into Issues

Casino Dome has an FAQ to help answer low-level questions and a 24/7, multilingual customer support team that can be contacted via email, phone, and live chat. 

Welcome Offers and Promos – Grab a Bonus at Casino Dome

You’ll find Casino Dome’s welcome bonus and current offers on both their main welcome screen and their “Promotions” tab of their menu. 

New players can receive 21 free spins and a 100% matching first deposit bonus of up to NZ$200

This welcome bonus can be used on the following games:

  • Starburst
  • Gonzo’s Quest
  • Twin Spin
  • Reel Rush
  • Guns n’ Roses
Casino Dome welcome bonus

Promotions and Tournaments

Casino Dome offers weekly and monthly promotions to all players. These can be found on their Promotions page. Some of these offers are available regularly and can be claimed once a week. 

Remember to fully read all the terms and conditions of a bonus before opting into it to make sure you understand time restraints and wagering requirements. 

Casino Dome promotions

VIP program

Casino Dome does offer a VIP program for players. Players who sign up for it become eligible for: 

  • Personal account manager
  • Monthly VIP prize draws
  • Personalized birthday prizes
  • Personal withdrawal plan
  • Exclusive holiday packages
  • And more
Casino Dome VIP

Casino Dome offers great bonuses and more!

It’s the little details that truly separate the best online casinos from the mediocre, and Casino Dome is doing their best to stand out from the rest! They not only offer a decent welcome bonus that includes a matching bonus and free spins but also have ongoing promotions and a loyalty program. 

Casino Dome’s VIP scheme’s benefits do appear to be a bit vague or generic. It would be nice to see more targeted VIP promotions and tournaments to really give members a special experience. 

Regardless, Casino Dome is still obviously an online casino with a good welcome bonus and ongoing promotions to keep players coming back for more.

Register a new account with Casino Dome:

Players will find Casino Dome’s site easy to navigate and user-friendly. The “Sign Up” button is located in the upper right corner of the screen. From there, it is a two-step process. 

  • Step 1: User name, password, and email address. 
  • Step 2: Full name, birth date, currency being used, address, and mobile phone number. 

It’s easy to open an account on Casino Dome

Registration is easy and straightforward. You won’t need a credit or debit card to register, but you will need one to make your first deposit. 

Casino Dome earns high marks from our team in terms of speed and ease of registration. 

Casino Dome Payment methods

Casino Dome offers a wide range of payment options for deposits and withdrawals. This information comes directly from their “Payment” page on their website. 

Payment Method TypeAverage Deposit Time Average Withdrawal Time 
Visa Credit / Debit CardInstant 3-5 Business Days
MastercardCredit / Debit CardInstant 3-5 Business Days
Maestro Credit / Debit CardInstant 3-5 Business Days
PaySafeCard Prepaid Card Instant 3-5 Business Days
Skrill e-Wallet Instant 3-5 Business Days
Netellere-Wallet Instant 3-5 Business Days
Ecopayz e-Wallet Instant 3-5 Business Days
MuchBetter e-Wallet Instant 3-5 Business Days

Casino Dome offers a wide variety of payment methods

In addition to the large range of accepted payment methods, all transactions are processed instantly to give players access to their funds as quickly as possible.

Players should note that depending on their payment method of choice, additional steps may be required (PIN, confirmation, etc.)

You can’t get faster than an instant, and Casino Dome accepts more payment methods than many online casinos out there. Because of this, they are earning top marks in this category. 

Games you can play at Casino Dome

Exclusive Games And Branded Tables

Players will find two exclusive games at Casino Dome: Blackjack Red Diamond available exclusively to their VIP members and Blackjack Green Diamond available to all players.

Online Pokies

Slots continue to be the most popular online slots, so it’s no surprise to see Casino Dome offering a huge selection of them.

Players will find a lot of their favourite titles including Stardust and Gozo’s Quest.

There’s also a large variety of types of pokies you’ll find from three-reel slots to five-reel slots to classic slots and more. There’s a slot for every type of player. 

Table Games

In addition to slots, players will also find plenty of table games to choose from. Casino Dome offers players multiple variations of Blackjack, Roulette, Craps, Baccarat, Texas Hold’em, and more. 

Live Casino

The latest hot trend in online casinos is live casino games. These games aim to give players the ultimate online casino experience allowing them to play against a real human dealer.

These games are streamed in real-time and players can also interact with the live dealer. Live casino games you’ll find include poker, baccarat, blackjack, roulette, and more. 

Game Shows

Game shows work to combine the things players love about online gambling with aspects of their favourite game shows.

You’ll find popular titles ranging from Dream Catcher to Monopoly Live to Deal or No Deal. These games can also be found on Casino Dome’s “Live Casino” tab. 

Casino Dome Games

Game Providers

Slots Providers

Casino Dome offers slot games from many of the top providers including NetEnt, Yggdrasil, Microgaming, Red Tiger Gaming, and others. 

Live Casino Providers

Casino Dome has partnered with Evolution Gaming to bring players the best in live casino games. All of Evolution’s games are filmed in their professional studios using HD cameras and the highest quality graphics. 

Casino Dome has something for everyone!

Whatever type of games you prefer to play, Casino Dome will have one you will enjoy. From the latest and most popular slot titles to a huge selection of table and live dealer games, there’s no shortage of entertainment of all varieties at this online casino. 

Being so recently launched, it is impressive to see such a large catalogue of games being offered at Casino Dome. They really go all out to appeal to all types of online casino players. 

Time to collect your winnings? Here’s what you need to know

Casino Dome works to process all withdrawals instantly. However, players should allow up to 3-5 business days for all transactions to be processed depending on their payment method. 

The minimum withdrawal is NZ$10, and the maximum withdrawal is NZ$2,300. 

There may be additional steps, added fees, and/or limits on the amount you may withdraw at one time depending upon which payment method you use. 

Casino Dome works to get your money to you quickly and securely

Again, you can’t get faster than instant. Casino Dome also offers a potential faster withdrawal method for VIP members, but they do not detail what makes this method faster for players anywhere on their site.

Casino Dome earns top marks, however, for their quick processing time on their end. This is one of the fastest withdrawal processes you will find compared to other online casinos. 

Customer Support

ContactAverage Answer Time 
Email support@casinodome.com24-48h
Phone 16478480250 or 00356 27781453 15min
Live ChatAvailable 24/7 on their website5-10min

Casino Dome has covered all their bases in terms of customer support. You will find:

  • Multiple forms of customer service: email, phone, and live chat
  • Available 24/7 – all forms are
  • Multilingual speakers
  • Highly responsive team

Casino Dome also has a FAQ page and search feature to help answer any questions that players may have. 

Casino Dome excels in customer service

Casino Dome has learned from the mistakes of others when it comes to customer service. A 24/7 live chat is the best and most efficient way for players to get the answers they need to any questions or issues they may have. Also, having multiple forms of customer support shows that they are committed to helping players that use their site.

While Casino Dome does have a FAQ on their page, it is not as detailed as others you will find. It would be nice to see them expand upon this. 

Fast response rates, multilingual speakers, and multiple forms of customer support are what earn Casino Dome high marks in this category. Though we are knocking some points off for their FAQ page. It would be nice to see the FAQ expanded to answer more questions players may have, especially since this is usually the first stop for most people when they have such questions. 

Responsible gambling

The link to Casino Dome’s responsible gambling page can be found at the bottom of their website. Once there, you’ll see a very detailed page listing warning signs of gambling addiction and links to services for those seeking assistance. 

  • Website tools for players while using Casino Dome include:
  • Daily, weekly, and monthly restrictions on playing time
  • Cool-off time to enforce a break from playing for a predetermined period of time
  • Self-exclude to allow players to take a more extended break from playing if needed

Casino Dome takes responsible gambling seriously

It is nice to see Casino Dome has invested time into their responsible gambling page and that they have on-site tools to offer players while they play.

However, all of their tools are based upon setting time limits, and no tools help players set restrictions on limiting amounts of money spent. Creating these tools could really benefit players that enjoy playing, but need such limitations. 

It is evidence that Casino Dome cares about its players and wants them to play safely and responsibly. Their responsible gambling is not an afterthought like on so many other online casino sites.

However, we have to knock a few points off here for there not being any tools on setting limits on amounts of money being spent. 

Awards and Recognitions

Casino Dome was launched in 2020. As such, they have not received any awards or recognitions as of yet. 

Conclusion

With so many online casinos out there to choose from, it is important for new casinos to do all that they can to set themselves apart from the rest of the pack. In this sense, our team believes Casino Dome has achieved success!

It is obvious that they have done their homework on other online casinos to include aspects that are popular with players while excluding those that aren’t.

A large selection of popular games, regular ongoing promotions, and superior customer support really help this casino stand out.

Areas our team would recommend improvement on do include Casino Dome’s responsible gambling tools and their FAQ. But otherwise, they are on track for setting themselves up to be one of the best new casinos in the industry.