Platinum Play is a large casino that was established in 2003. However, parent company, Digimedia Ltd, has had multiple complaints lodged against them and their other casinos they operate.
Match deposit of up to NZ$800, no free spins, and a very high wagering requirement of 70x. Players have only 7 days to meet all requirements to withdraw any winnings.
Platinum Play is a no frills site that unfortunately doesn't allow you to view the full game catalog without registering. Registration is fast and easy and most popular payment methods are accepted.
This casino has multiple channels for customer support and all are available 24/7.
Summary
most popular slots at Platinum Play
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
NetEnt
Microgaming
Pragmatic Play
Just For The Win
Payment
Payment options
Deposit
Withdrawal
Customer Service
Live chat
Platinum Play Review
If you are looking for one of the best casinos to join, then you need not look further than Platinum Play Casino.
Known for its fair gaming, Platinum Play is a Microgaming platform and features hundreds of games by this well-renowned provider.
But let us take a look at all that this casino can offer to customers joining from New Zealand.
What you’ll find in this Platinum Play Review
Here’s what we look out for when writing our casino reviews:
- Licences
- Bonus and promotionsÂ
- How to open an accountÂ
- Payment methods
- Games collectionÂ
- The withdrawal processÂ
- Customer SupportÂ
- Responsible Gambling
Platinum Play licensing, safety and trustworthiness
Part of a casino’s trustworthiness is having a proper gambling licence. Let’s take a look at this casino’s licensing and safety measures.
Platinum Play – Complete list of Licences
- Malta Gaming Authority – MGA/B2C/167/2008 (issued on 1 August 2018).
What makes Platinum Play safe
Platinum Play Casino bears the eCogra seal of approval. eCogra is an auditing company that checks online casino games for fairness. Any casino that bears the prestigious seal guarantees fair games with random results.
| Platinum Play’s safety puts our mind at ease! |
|---|
| We loved to see that Platinum Play takes data protection quite seriously and uses the highest encryption technology to protect customers’ personal information and their payment details. |
Welcome offers and Promos – Grab a Bonus at Platinum Play
Platinum Play Casino has put together a generous welcome bonus offer that covers the first, second, and third deposits. Let’s take a look:
New Player Bonus: 100% up to $800
Players who wish to benefit from the welcome bonus offer can deposit as little as $10. Platinum Play extends the offer as follows:
- 1st deposit – 100% deposit match up to NZ$400
- 2nd deposit – 100% deposit match up to NZ$200
- 3rd deposit – 100% deposit match up to NZ$200
Players are always advised to read the terms and conditions carefully before signing up for any promotion. Casino bonuses tend to come with their very own wagering requirements, which in this case amount to 70x.
Platinum Play Free Spins Offer
Platinum Play does not have a free spins offer at the moment.
Platinum Play No Deposit Bonus
The casino does not offer a no deposit bonus at the time of the review.
Platinum Play Cashback Bonus
The casino does not offer a cashback bonus at the time of the review.
Platinum Play Promotions and Tournaments
Platinum Play Casino does not offer any regular promotions, instead, it prefers to provide customers with tailor-made offers directly into their individual account inbox.
These promotions are available on a weekly and monthly basis and players can expect to receive deposit match bonuses, additional rewards points, special offers on new games, giveaways and much more.
For this reason, we advise our visitors to check the casino’s promotions page regularly and even their in-site inbox for the latest offers.
Platinum Play VIP program
When you join this casino, you’ll be automatically enrolled in the exclusive VIP club. Made up of 6 levels, the program requires players to collect loyalty points to progress up the ranks.
Additional points are earned with every stake placed, with opportunities to redeem the points for bonus credits. Each newly unlocked level will bring new benefits, better bonuses and even tailor-made offers.
| Have you been exclusively invited? |
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| We were pleased to see that members can also enjoy exclusive invites to competitions, where participation will earn them more loyalty points. |
How to register a new account with Platinum Play?
Registering for an account with Platinum Play could not be easier. All you need to do is:
- Click the Sign Up button;
- Register an account;
- Complete the registration process.
Documents and information you need to share with Platinum Play to open an account
Before registering, you will need to provide the following information:
- Your country of residence;
- Username and password;
- Email address;
- Mobile number;
- Your personal information;
- Preferred language and currency;
- Billing information.
| Don’t forget… |
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| Terms and conditions must be agreed to, while players who wish to make use of the bonus must tick a small box at the bottom of the registration page. |
Platinum Play Payment methods
Platinum Play has partnered with some of the most trustworthy payment methods out there. Let’s take a look at which methods these are, and other information you should be aware of:
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| VISA | $10 | €4,000 weekly | Instant | 3-5 days |
| Mastercard | $10 | €4,000 weekly | Instant | 3-5 days |
| Paysafecard | $10 | €4,000 weekly | Instant | Instant |
| Neosurf | $10 | €4,000 weekly | Instant | Instant |
| MuchBetter | $10 | €4,000 weekly | Instant | Instant |
| Skrill | $10 | €4,000 weekly | Instant | Instant |
| Neteller | $10 | €4,000 weekly | Instant | Instant |
Cryptocurrency available at Platinum Play
No crypto payment methods are available for now at Platinum Play.
| Well done on the fiat currencies; Disappointed with no crypto! |
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| While we were extremely pleased to see payment methods such as VISA, Neteller, and Paysafecard, we would have been happier to see crypto payment options such as Bitcoin. |
Games you can play at Platinum Play
The extensive games collection is powered by Microgaming, one of the biggest casino games providers in the world. Although their main focus is primarily on online pokies, they have a number of table games, scratch cards, keno and even bingo.
Players who are new to the online casino world and are not sure what to go for can try most of these games for free by playing the demo version.
Exclusive Games and Branded Tables
Microgaming’s main focus is online pokies, however, throughout the years they have given us some amazing table games, most of which are available at Platinum Play Casino.
Whether you fancy a game of Blackjack, Baccarat, Poker, Roulette or Craps, you will find it all in the table games collection of Platinum Play.
What’s more, apart from the classics, there are also a number of variants like Single Hand Blackjack, Multi-hand Blackjack, Gold Series Blackjack, American Roulette, French Roulette, and European Roulette amongst others.
Recommended slots you can play at Platinum Play
Microgaming has released hundreds of pokies over the years, giving the casino games community some incredible titles that are still popular years after their release.
Microgaming is also very well-known in the industry for their progressive jackpot pokies like Mega Moolah.
Exquisite live dealer table available in Platinum Play
The Live Casino is the only selection not powered by Microgaming but is instead supplied by Evolution. Another leader in the gaming world, Evolution is renowned for bringing the real-life casino experience into people’s homes. Platinum Play features 17 tables by this provider which brings to the player the below games:
Game Shows you can play in Platinum Play
You can play Game Shows such as Crazy Time at Platinum Play.
Game Providers
Platinum Play Casino is powered mainly by Microgaming. They have given the casino games world some exceptional titles created in house, together with collaborations with movie and TV productions.
Evolution, on the other hand, focuses on Live Casino. Their studios are set up just like a casino hall, with live dealers carrying out all of the action, including interacting with the remote customers.
This innovative way of introducing the real casino in people’s homes picked up straight away and the best casinos offer a choice of Live Casino tables.
| Top providers for a fantastic casino! |
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| There is no better way for a casino to cater to its players than through a wide selection of excellent games from the top providers in the market! Platinum Play does it perfectly. |
Time to collect your winnings? Here’s How to withdraw your money from Platinum Play
The casino has partnered with a number of globally used payment options spanning credit/debit cards, e-wallets, electronic transfers, and bank transfers. In most cases, deposits go through right away, however, to effect a withdrawal, players must make a request.
This is quite standard amongst online casinos, the reason being KYC procedures, which these days require players to provide certain documentation.
Step by Step guide on how to withdraw from Platinum Play
Here’s what you need to know about how to withdraw funds from your Platinum Play account:
- Click on the Bank button and select Withdrawal;
- Enter the amount you want to withdraw;
- You can receive your money through various payment options.
Other important information to know when withdrawing
Kiwi players can use the New Zealand Dollar to deposit and withdraw as the casino accepts this currency, avoiding having anything to do with currency exchange altogether.
Players on a budget can deposit as little as $10 at a time, while high-rollers can deposit as much as their payment method of choice allows them. When it comes to withdrawals, the smallest amount is $50 while players who have landed a big win can request to withdraw the equivalent of €4,000 per week.
Platinum Play’s Customer Support
The casino is equipped with an FAQ section, that sees to the most common problems, players might encounter. You can also contact the 24/7 customer support team either by email or through the in-site live chat.
The latter is perhaps the fastest channel to receive a reply, as the feature connects you directly to an agent and you can chat with them in real-time.
| Contact | Average Answer Time | |
|---|---|---|
| N/A | N/A | |
| Phone | N/A | N/A |
| Live Chat | Available 24/7 on website | 5-10 minutes |
| Swift and efficient customer care! |
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| We were immensely impressed with the way customer care handled our questions. 10/10 satisfaction! |
The mobile experience
Sadly, Platinum Play Casino does not come with its very own casino app.
However, players on the go don’t need to worry as the casino has a mobile-friendly interface. This allows players to visit the site from their respective web browser.
| Web compatibility enhances gaming experience! |
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| Thanks to Platinum Play’s mobile-friendly interface, players can log in to their accounts, place deposits, play hundreds of games either for free or for real money, request withdrawals and even claim promotions. |
Responsible Gambling
Legit casinos have made it their business to provide a fun and safe platform for players to enjoy their favourite games, and one way of doing so is to provide a Responsible Gambling program to help vulnerable players avoid addictions and find professional help.
The program provides information on how to avoid addiction, useful tools to set deposit limits and in some cases even exercise self-exclusion, a self-assessment test is available from the casino, together with links to gamblers support agencies.
| Responsible Gambling taken seriously! |
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| We were thrilled to find out that Platinum Play takes this problem seriously. If gambling is getting out of hand and you wish to close the account, you can do so. |
Awards and Recognitions
At the time of writing, Platinum Play has not won any awards or recognitions.
Platinum Play Casino Review: Our Conclusion
This classy casino has a lot to offer Kiwi players who are in search of a gambling platform that puts quality before anything else.
The games powered by Microgaming are proof of excellence for many players who are familiar with this industry giant. Hundreds of games are available from pokies, table games, scratch cards and Keno.
For those looking for that authentic touch, the Live Casino by Evolution brings the real thing right to your home. Add a generous welcome bonus and regular tailor-made offers and this is certainly one casino that is worth trying out.