UKGC fines InTouch Games $11.6m 

By Mark
Published 27/01/2023
UKGC fines InTouch Games $11.6m 

The United Kingdom Gambling Commission (UKGC), has fined gambling operator InTouch Games $11.6 million (£6.1 million) over a number of shortcomings.

The Gambling Commission is responsible for regulating gambling and issuing licences to gaming providers and casinos.

According to a report, InTouch Games were fined after having 5 out of its 12 websites in the UK in breach of UKGC guidelines regarding Anti-Money Laundering (AML) and social responsibility.

The company’s AML shortcomings included not having checks in place for dealing with players from risky countries.

Other failures, linked to social responsibility and Responsible Gambling, included not conducting the proper inspections on customers who were spending large amounts of money.

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This is not the first time the gaming operator has been fined millions for similar failures to meet the UKGC’s guidelines.

While in 2019 the company was ordered to pay over $3.8 million (£2 million), in 2021 InTouch Games was fined nearly $6.7 million (£3.5 million).

Following the fine, the UKGC’s Executive Director of Operations, Kay Roberts, said that looking at how InTouch Games has repeatedly failed to obey its guidelines, the Gambling Commission was expecting the operator to work on preventing such failures.

Although there were many improvements that were implemented by InTouch Games, Roberts added that more work was required in order for the operator to reach its goals.

Kay Roberts emphasised that the latest fine shows that all licensees should be aware of the UKGC’s increasing commitment towards enforcing rules and regulations.

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