The Malta Gaming Authority (MGA) is set to introduce detailed Responsible Gambling player protection rules for licensees.
The decision comes after a “closed consultation” was launched last week by the MGA which will cover “licensees’ obligations regarding Responsible Gambling policies” as well as procedures.
Responsible Gambling brings together a number of legislative measures and policies aimed at making online gambling safe by maintaining high standards and a safer user experience.
The introduction of “five markers of harm that must be considered by licensees when determining effective measures … to detect and address problem gambling” will also be covered by this consultation.
This, the MGA said, follows an expert-led review of its player protection directive, and research and the work of the MGA’s Responsible Gaming Unit by the regulator.
The consultation has not yet been published on the relevant MGA website section.
Since this is a closed consultation, only MGA licensees can make their recommendations regarding the document’s proposals, which will be presented as amendments to the Malta Player Protection Directive. MGA licensees have until the 14th October to do so.
The MGA also reminded licensees that they need to “draw up an agreed-upon procedures report” that explains the reason behind holding player funds and any potential winnings.
In its annual report published in September 2022, the MGA explained that it cancelled seven licences in 2021 and did not issue any licence suspensions.
In 2020, the MGA cancelled 14 licences, and suspended three licences.
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